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View Full Version : windows won't shut down!!


Elinor
December 11th 03, 08:46 PM
>-----Original Message-----
>Every time I click on start and then go to shutdown in
>windows xp professional, nothing happens. My computer
>doesn't lock up or anything, it just doesn't listen. I
>have emailed Microsoft etc etc and so far no one has
been
>able to help me...
>
>Thanx in advance!!
>.
>If you're running Norton Antivirus, try uninstalling it
from Add/Remove programs on Control Panel and don't
restart the computer when promted. Delete C:\Program
Files\Common Files\Symantec Shared folder and C:\Program
Files\Symantec folders, then restart the computer.
Reinstall Norton AV again.

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