View Full Version : Windows updates won't load
Charles Sullivan
December 11th 03, 09:46 PM
Hello,
I just had to reinstall XP, And now when i try to down
load the updates it hangs at 0%. I tried downloading the
scripting 5.6 download and it didn't work. Any Idea's???
It worked the first time. The scan worked the first time
but i desided not to download any of them till i found
out which ones to download. Now it won't work scan.
Jupiter Jones [MVP]
December 11th 03, 09:47 PM
Charles;
Microsoft is removing Microsoft Virtual Machine from its websites and
stopping distribution because of a court order:
http://www.microsoft.com/java/
You can download Sun Java here:
http://java.sun.com/getjava/
Windows Update:
Follow this link:
http://v4.windowsupdate.microsoft.com/troubleshoot/
Look for:
"Scan for updates freezes or stops at 0%"
"Install stops at 0% when using the AOL Browser"
Otherwise:
****Sections changed 26 May 2003****
POST BACK WITH THE EXACT INFORMATION FROM STEP 14 if all else fails.
1. Reboot computer then try updates one at a time if issue involved
multiple updates.
2. Check Date/Time
3. Disable firewall
4. Disable antivirus
5. (Windows XP):
Reboot computer.
http://support.microsoft.com/?scid=kb;en-us;326815
Don't forget steps 6-9 catroot2 file.
Do this whether SP1 is the issue or not.
6. (Windows XP)
Go to Control Panel.
Click Windows Update on the left panel
7. Go to Internet Options in the Control Panel:
Delete Cookies
Delete Files (check box "Delete all offline content")
Clear History
8. If you use AOL, minimize AOL and open Internet Explorer and try
Windows Update
9. Set a language in Internet Explorer:
To check the language setting in Internet Explorer:
(1.) Click "Tools" and then select "Internet Options".
(2.) Click "Languages".
(3.) Make sure at least one language is listed in the "Language
Options" dialog box.
10. Disable the options "Automatically detect settings" and "Use
automatic configuration script."
To do this:
(1.) Open Internet Explorer.
(2.) Click "Tools," and then click "Internet Options."
(3.) Click "Connections," and then click "LAN Settings."
(4.) Make sure the check boxes for "Automatically detect settings" and
"Use automatic configuration script" are not selected.
11. Upgrade to Internet Explorer Service Pack 1 if not already
installed:
http://www.microsoft.com/windows/ie/downloads/critical/ie6sp1/default.asp
12. Start/Run
Type "msconfig" ENTER
Click Start-up tab and make a note of what is checked and unchecked.
Go back to General tab.
Select Selective Start-up (unless already selected).
Uncheck "Load Start-up group items".
Click OK, follow prompts and reboot.
Try windows Update again.
When done, go back to MSCONFIG.
Recheck Start-up tab items and place to normal Start-up if that was
original configuration.
Click OK and follow prompts.
13. Change the URL from "http..." to "https...".
14. Check the Windows Update Log in the "C:\Windows\Windows
Update.log" for the exact error message.
See if something here fits
http://v4.windowsupdate.microsoft.com/troubleshoot/
--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
Please respond to newsgroup only for everyone's benefit.
"Charles Sullivan" > wrote in message
...
> Hello,
>
> I just had to reinstall XP, And now when i try to down
> load the updates it hangs at 0%. I tried downloading the
> scripting 5.6 download and it didn't work. Any Idea's???
> It worked the first time. The scan worked the first time
> but i desided not to download any of them till i found
> out which ones to download. Now it won't work scan.
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