Windows messenger

[pgbery]

Hi!

Whenever I try to "Sign in" and open Windows Messenger (Version 4.7) on my computer which has Windows XP, I get the following loop:
1. Up comes a window with a message saying, "A newer version is
availeable...
2. Download latest version
3. A Security warning window shows ref. Hotfix KB887472
4. Then its click here to sign in.
5. The "Signing in" process starts again and back to number 1 again.

I am unable to use a Webcam because of this problem.
Can anyone please help!

Pgbery

[Jonathan Kay [MVP]]

Greetings,

Could you click the Help menu, then About, and indicate which version you're using (like
4.7.0204)?

Regardless, you can try downloading the latest from here:
http://microsoft.com/downloads/details.aspx?FamilyID=a8d9eb73-5f8c-4b9a-940f-9157a3b3d774
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.

"pgbery" > wrote in message ...
>
> Hi!
>
> Whenever I try to "Sign in" and open Windows Messenger (Version 4.7) on
> my computer which has Windows XP, I get the following loop:
> 1. Up comes a window with a message saying, "A newer version is
> availeable...
> 2. Download latest version
> 3. A Security warning window shows ref. Hotfix KB887472
> 4. Then its click here to sign in.
> 5. The "Signing in" process starts again and back to number 1 again.
>
> I am unable to use a Webcam because of this problem.
> Can anyone please help!
>
> Pgbery
>
>
> --
> pgbery

[pgbery]

']Greetings,

Could you click the Help menu, then About, and indicate which version you're using (like
4.7.0204)?

Regardless, you can try downloading the latest from he
http://microsoft.com/downloads/details.aspx?FamilyID=a8d9eb73-5f8c-4b9a-940f-9157a3b3d774
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.

"pgbery" wrote in message ...

Hi!

Whenever I try to "Sign in" and open Windows Messenger (Version 4.7) on
my computer which has Windows XP, I get the following loop:
1. Up comes a window with a message saying, "A newer version is
availeable...
2. Download latest version
3. A Security warning window shows ref. Hotfix KB887472
4. Then its click here to sign in.
5. The "Signing in" process starts again and back to number 1 again.

I am unable to use a Webcam because of this problem.
Can anyone please help!

Pgbery


--
pgbery

Hi!
Thank you Jonathan for your help, but I still have a problem.
I have downloaded Windows Messenger 5.1 as suggested.

Now, when I double click on the Messenger icon (in desktop) I get a window showing the following:
"Repair or Remove Installation" - options are: Repair
Remove
I subsequently clicked on "Repair" and installing begins and finishes.

This "Repair" and "Remove" keeps happening whenever I double click on the Messenger icon (a loop).

I don't seem to be getting very far with Messenger (and my Webcam).

Can you help?