Jim
December 11th 03, 08:46 PM
>-----Original Message-----
>HELP HELP HELP>>>>
>
>I'm about ready to throw the computer in the trash and am
>really tired of reading through these for hours on end -
>I'm up to 120 hours now trying to solve the problem.
>
>MSN is now taking up to 8 minutes to load - yes minutes,
>not seconds. I uninstalled 811493 and had no help either.
>I've defragged, chkdsk'd and all the other tuning I can
>think of...any help is appreciated.
>
>here it is...previously posted in 'general' but it gets
>buried too fast...
>
>Still looking for an answer on secure site, MSN, XP type
>problem.
>
>It probably isn't MSN or XP or secure sites as one
>complete piece, but more of a combination of things. I
>have to reset the dll's every morning (which is fine for
>me because I can do it, but it stumps my kids and I
really
>don't want to keep doing this)
>
>Read on:
>
>Liana,
>You might be better off asking this same question in a XP
>group.
>It sounds like more than a MSN problem.
>Try: microsoft.public.windowsxp.general.
>Good Luck,
>Tom
>"Liana" > wrote in message
...
>> I have been reading a lot of posts about problems with
>MSN
>> recently. We are having the same problems and can't
seem
>> to get a really good fix.
>>
>> The PROBLEM:
>> MSN browser is either really slow to open, fails
>> completely or will let you to the msn.com home, but not
>> into your hotmail or my msn pages.
>>
>> I have a Dell computer, purchased in Feb 2003, and all
>> updates up until recently have been applied to this
>> computer. MSN browser 6.x came with my PC, already
>> loaded, and on a backup disk just in case.
>>
>> About 2 weeks ago, the MSN browser became really really
>> slow - taking several minutes to load, or completely
>> failing to load. Soon after that, the windows updates
>> page stopped allowing me to download updates.
>>
>>
>> What we've tried to solve the problem:
>> Uninstall and reinstall MSN...didn't work because it
>still
>> has the connectivity problems anyway. Even went to
point
>> of deleting all registry keys during the removal to make
>> sure no trace of it was there as best I could tell.
>>
>> My clock is set to the right time and day. I am in the
>> administrator group. I have two users on XP, both
having
>> the same problem. I have three different hotmail/msn
>> identities in use at our house. All have the same
>> problem.
>>
>> I turned OFF my virus software and firewall. I got lots
>> of popups and other crap, but still could not go to the
>> msn mail pages. I also could not go to updater either.
>>
>> I tried AdAware and SpyBot and removed any offending
>> software. I uninstalled and removed Kazaa and the
>SaveNow
>> and other software it 'gave' me.
>>
>> I removed all the screensaver programs. They had been
>> there since the third day I had the computer and worked
>> fine, but I was desperate to find a resolution. No help
>> here either.
>>
>> I had comcast reset me on their end - thinking perhaps
>> something got hung up at my isp.
>>
>> Updated my virus software again. Ran a scan on
>> everything. No problems. Even scanned for bugbear and
>> other wierd ones using special sites for just those
>> problems. No virus or worm found.
>>
>> Found an article at microsoft telling me to run two
>> patches for IE6 and one for Windows XP, but they are
>> already applied.
>>
>> Found an article in the newsgroups for the updater -
>> 'Active X objects' error. This told me to update the
>> registry, make sure I'm an administrator, etc. All to
no
>> avail.
>>
>> Each day (sometimes I get 3 days out of this) I have to
>> reregister a bunch of dlls. This information came from
>> http://support.microsoft.com/default.aspx?scid=kb;en-
>> us;813444
>>
>> I also followed all the other suggestions there - ran
>> scannow etc. No permanent help, problem returns.
>>
>> None of the restore points in XP work. The process
>> starts, it looks like it is going to restore, restarts
>> computer, then gives me a message that no changes were
>> made. Can't use that option on any one back to Feb 3,
>> when I bought the computer. (I tried every single one!)
>>
>> I had a MSCE look at my computer for 2 days. He was
>> stumped as well. We tried every security policy change,
>> update, fix, etc we could find. Only the dll step above
>> restores the computer to a point where I can look at my
>> MSN mail and get windows updates.
>>
>> If I need to re-register the dll's, I can tell because I
>> can't go to any secure site of any type. (my bank,
>> download sources that require identity, hotmail
accounts,
>> etc) Once this happens, the update will not work either
>> and I'll get the activeX warning too.
>>
>> This works for a couple of days, but after two or three
>> days, I'm back to the same problems again. First MSN
>> browser gets a little slow, then I can't browse secure
>> sites, then updater quits. Then I re-register and start
>> over again.
>>
>> I'm stumped and looking for a permanent solution because
>> every update takes me back to having to re-register
dll's
>> and each time I turn on the computer, I'm not sure I'm
>> going to be able to get to msn mail.
>>
>> Last note: I have another computer at my house with
>> Windows 2000, same version of MSN and it works fine.
>
>
>.
>Did you run the system file checker tool? Start<Run, and
type in this, sfc /scannow (with a space after the sfc) I
would install a good system utility program such as
Norton's or System Mechanic, then clean out the registry
and run a diagnostic test on the RAM memory. Even a
partially faulty memory module can cause problems. Also
open the case to check for loose components and/ or
connections, (esp. the RAM, video card, IDE cables)
>HELP HELP HELP>>>>
>
>I'm about ready to throw the computer in the trash and am
>really tired of reading through these for hours on end -
>I'm up to 120 hours now trying to solve the problem.
>
>MSN is now taking up to 8 minutes to load - yes minutes,
>not seconds. I uninstalled 811493 and had no help either.
>I've defragged, chkdsk'd and all the other tuning I can
>think of...any help is appreciated.
>
>here it is...previously posted in 'general' but it gets
>buried too fast...
>
>Still looking for an answer on secure site, MSN, XP type
>problem.
>
>It probably isn't MSN or XP or secure sites as one
>complete piece, but more of a combination of things. I
>have to reset the dll's every morning (which is fine for
>me because I can do it, but it stumps my kids and I
really
>don't want to keep doing this)
>
>Read on:
>
>Liana,
>You might be better off asking this same question in a XP
>group.
>It sounds like more than a MSN problem.
>Try: microsoft.public.windowsxp.general.
>Good Luck,
>Tom
>"Liana" > wrote in message
...
>> I have been reading a lot of posts about problems with
>MSN
>> recently. We are having the same problems and can't
seem
>> to get a really good fix.
>>
>> The PROBLEM:
>> MSN browser is either really slow to open, fails
>> completely or will let you to the msn.com home, but not
>> into your hotmail or my msn pages.
>>
>> I have a Dell computer, purchased in Feb 2003, and all
>> updates up until recently have been applied to this
>> computer. MSN browser 6.x came with my PC, already
>> loaded, and on a backup disk just in case.
>>
>> About 2 weeks ago, the MSN browser became really really
>> slow - taking several minutes to load, or completely
>> failing to load. Soon after that, the windows updates
>> page stopped allowing me to download updates.
>>
>>
>> What we've tried to solve the problem:
>> Uninstall and reinstall MSN...didn't work because it
>still
>> has the connectivity problems anyway. Even went to
point
>> of deleting all registry keys during the removal to make
>> sure no trace of it was there as best I could tell.
>>
>> My clock is set to the right time and day. I am in the
>> administrator group. I have two users on XP, both
having
>> the same problem. I have three different hotmail/msn
>> identities in use at our house. All have the same
>> problem.
>>
>> I turned OFF my virus software and firewall. I got lots
>> of popups and other crap, but still could not go to the
>> msn mail pages. I also could not go to updater either.
>>
>> I tried AdAware and SpyBot and removed any offending
>> software. I uninstalled and removed Kazaa and the
>SaveNow
>> and other software it 'gave' me.
>>
>> I removed all the screensaver programs. They had been
>> there since the third day I had the computer and worked
>> fine, but I was desperate to find a resolution. No help
>> here either.
>>
>> I had comcast reset me on their end - thinking perhaps
>> something got hung up at my isp.
>>
>> Updated my virus software again. Ran a scan on
>> everything. No problems. Even scanned for bugbear and
>> other wierd ones using special sites for just those
>> problems. No virus or worm found.
>>
>> Found an article at microsoft telling me to run two
>> patches for IE6 and one for Windows XP, but they are
>> already applied.
>>
>> Found an article in the newsgroups for the updater -
>> 'Active X objects' error. This told me to update the
>> registry, make sure I'm an administrator, etc. All to
no
>> avail.
>>
>> Each day (sometimes I get 3 days out of this) I have to
>> reregister a bunch of dlls. This information came from
>> http://support.microsoft.com/default.aspx?scid=kb;en-
>> us;813444
>>
>> I also followed all the other suggestions there - ran
>> scannow etc. No permanent help, problem returns.
>>
>> None of the restore points in XP work. The process
>> starts, it looks like it is going to restore, restarts
>> computer, then gives me a message that no changes were
>> made. Can't use that option on any one back to Feb 3,
>> when I bought the computer. (I tried every single one!)
>>
>> I had a MSCE look at my computer for 2 days. He was
>> stumped as well. We tried every security policy change,
>> update, fix, etc we could find. Only the dll step above
>> restores the computer to a point where I can look at my
>> MSN mail and get windows updates.
>>
>> If I need to re-register the dll's, I can tell because I
>> can't go to any secure site of any type. (my bank,
>> download sources that require identity, hotmail
accounts,
>> etc) Once this happens, the update will not work either
>> and I'll get the activeX warning too.
>>
>> This works for a couple of days, but after two or three
>> days, I'm back to the same problems again. First MSN
>> browser gets a little slow, then I can't browse secure
>> sites, then updater quits. Then I re-register and start
>> over again.
>>
>> I'm stumped and looking for a permanent solution because
>> every update takes me back to having to re-register
dll's
>> and each time I turn on the computer, I'm not sure I'm
>> going to be able to get to msn mail.
>>
>> Last note: I have another computer at my house with
>> Windows 2000, same version of MSN and it works fine.
>
>
>.
>Did you run the system file checker tool? Start<Run, and
type in this, sfc /scannow (with a space after the sfc) I
would install a good system utility program such as
Norton's or System Mechanic, then clean out the registry
and run a diagnostic test on the RAM memory. Even a
partially faulty memory module can cause problems. Also
open the case to check for loose components and/ or
connections, (esp. the RAM, video card, IDE cables)