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Pete Wood
December 11th 03, 09:48 PM
Most critical updates fail to install Ive turned off
almost everything I can think of and they still fail to
install.
Here is the log..

Failed Thursday, May 29, 2003 815485: Recommended Update
Web site
Failed Thursday, May 29, 2003 815485: Recommended Update
Web site
Failed Thursday, May 29, 2003 Q817287: Critical Update
(Catalog Database Corruption in Microsoft Windows XP) Web
site
Failed Thursday, May 29, 2003 Q817287: Critical Update
(Catalog Database Corruption in Microsoft Windows XP) Web
site
Failed Thursday, May 29, 2003 Q817287: Critical Update
(Catalog Database Corruption in Microsoft Windows XP) Web
site
Failed Thursday, May 29, 2003 Q817287: Critical Update
(Catalog Database Corruption in Microsoft Windows XP) Web
site
Failed Thursday, May 29, 2003 Q817287: Critical Update
(Catalog Database Corruption in Microsoft Windows XP) Web
site
Failed Thursday, May 29, 2003 Q817287: Critical Update
(Catalog Database Corruption in Microsoft Windows XP) Web
site
Failed Thursday, May 29, 2003 Q817287: Critical Update
(Catalog Database Corruption in Microsoft Windows XP) Web
site
Failed Thursday, May 29, 2003 Q817287: Critical Update
(Catalog Database Corruption in Microsoft Windows XP) Web
site
Failed Thursday, May 29, 2003 Q817287: Critical Update
(Catalog Database Corruption in Microsoft Windows XP)
Automatic update
Successful Wednesday, May 28, 2003 Q815021 XP: Security
Update Automatic update
Failed Wednesday, May 28, 2003 Q817287: Critical Update
(Catalog Database Corruption in Microsoft Windows XP)
Automatic update
Successful Wednesday, May 28, 2003 811493: Security
Update (Windows XP) Automatic update
Failed Thursday, May 22, 2003 Q817287: Critical Update
(Catalog Database Corruption in Microsoft Windows XP)
Automatic update
Failed Wednesday, May 21, 2003 Q817287: Critical Update
(Catalog Database Corruption in Microsoft Windows XP)
Automatic update
Failed Monday, May 19, 2003 Q817287: Critical Update
(Catalog Database Corruption in Microsoft Windows XP)
Automatic update
Failed Sunday, May 18, 2003 Q817287: Critical Update
(Catalog Database Corruption in Microsoft Windows XP)
Automatic update
Failed Saturday, May 17, 2003 Q817287: Critical Update
(Catalog Database Corruption in Microsoft Windows XP)
Automatic update
Failed Thursday, May 08, 2003 Q817287: Critical Update
(Catalog Database Corruption in Microsoft Windows XP)
Automatic update
Failed Wednesday, May 07, 2003 Q817287: Critical Update
(Catalog Database Corruption in Microsoft Windows XP)
Automatic update
Successful Sunday, May 04, 2003 816093: Security Update
Microsoft Virtual Machine (Microsoft VM) Web site
Failed Sunday, May 04, 2003 Q817287: Critical Update
(Catalog Database Corruption in Microsoft Windows XP) Web
site
Successful Sunday, May 04, 2003 330994: April 2003,
Security Update for Outlook Express 6 SP1 Web site
Successful Sunday, May 04, 2003 813489: April 2003,
Cumulative Patch for Internet Explorer 6 Service Pack 1
Web site
Failed Sunday, May 04, 2003 Q817287: Critical Update
(Catalog Database Corruption in Microsoft Windows XP) Web
site
Failed Saturday, May 03, 2003 Q817287: Critical Update
(Catalog Database Corruption in Microsoft Windows XP)
Automatic update
Failed Friday, May 02, 2003 Q817287: Critical Update
(Catalog Database Corruption in Microsoft Windows XP)
Automatic update
Failed Friday, May 02, 2003 811493: Security Update
(Windows XP) Web site
Failed Friday, May 02, 2003 811493: Security Update
(Windows XP) Web site
Failed Friday, May 02, 2003 Q817287: Critical Update
(Catalog Database Corruption in Microsoft Windows XP) Web
site
Failed Friday, May 02, 2003 811493: Security Update
(Windows XP) Web site
Failed Friday, May 02, 2003 Q817287: Critical Update
(Catalog Database Corruption in Microsoft Windows XP) Web
site
Failed Friday, May 02, 2003 Q817287: Critical Update
(Catalog Database Corruption in Microsoft Windows XP) Web
site
Failed Friday, May 02, 2003 Q817287: Critical Update
(Catalog Database Corruption in Microsoft Windows XP) Web
site
Failed Friday, May 02, 2003 Q817287: Critical Update
(Catalog Database Corruption in Microsoft Windows XP) Web
site
Successful Friday, May 02, 2003 814995: Recommended
Update Web site
Successful Friday, May 02, 2003 815485: Recommended
Update Web site
Failed Friday, May 02, 2003 811493: Security Update
(Windows XP) Web site
Successful Friday, May 02, 2003 Q327405: Recommended
Update (Windows XP Home Edition)
Read more... Web site
Failed Friday, May 02, 2003 Q817287: Critical Update
(Catalog Database Corruption in Microsoft Windows XP) Web
site
Failed Friday, May 02, 2003 Q817287: Critical Update
(Catalog Database Corruption in Microsoft Windows XP) Web
site
Failed Friday, May 02, 2003 Q817287: Critical Update
(Catalog Database Corruption in Microsoft Windows XP) Web
site
Failed Thursday, May 01, 2003 Q817287: Critical Update
(Catalog Database Corruption in Microsoft Windows XP)
Automatic update
Failed Wednesday, April 30, 2003 Q817287: Critical Update
(Catalog Database Corruption in Microsoft Windows XP)
Automatic update
Failed Tuesday, April 29, 2003 Q817287: Critical Update
(Catalog Database Corruption in Microsoft Windows XP)
Automatic update
Failed Monday, April 28, 2003 Q817287: Critical Update
(Catalog Database Corruption in Microsoft Windows XP)
Automatic update
Successful Sunday, April 27, 2003 816093: Security Update
Microsoft Virtual Machine (Microsoft VM) Automatic update
Failed Sunday, April 27, 2003 Q817287: Critical Update
(Catalog Database Corruption in Microsoft Windows XP)
Automatic update
Successful Sunday, April 27, 2003 330994: April 2003,
Security Update for Outlook Express 6 SP1 Automatic
update
Successful Sunday, April 27, 2003 813489: April 2003,
Cumulative Patch for Internet Explorer 6 Service Pack 1
Automatic update
Successful Thursday, April 24, 2003 330994: April 2003,
Security Update for Outlook Express 6 SP1 Web site
Successful Thursday, April 24, 2003 813489: April 2003,
Cumulative Patch for Internet Explorer 6 Service Pack 1
Web site
Successful Wednesday, April 16, 2003 811493: Security
Update (Windows XP) Automatic update
Successful Wednesday, April 16, 2003 Q817287: Critical
Update (Catalog Database Corruption in Microsoft Windows)
Automatic update
Successful Thursday, April 10, 2003 816093: Security
Update Microsoft Virtual Machine (Microsoft VM) Automatic
update
Successful Friday, March 28, 2003 331953: Security Update
(Windows XP) Automatic update
Successful Friday, March 21, 2003 814078: Security Update
(Microsoft Jscript version 5.6, Windows 2000, Windows XP)
Automatic update
Successful Friday, March 21, 2003 814033: Critical Update
Automatic update
Successful Tuesday, March 11, 2003 Windows MovieMaker 2
Read more... Web site
Successful Tuesday, March 11, 2003 Windows Media Player 9
Series (Windows XP) Web site
Successful Tuesday, March 11, 2003 813951: Update for
Internet Explorer 6 SP1 Web site
Successful Tuesday, March 11, 2003 811630: Critical
Update (Windows XP)
Read more... Web site
Successful Tuesday, March 11, 2003 329170: Security
Update Web site
Successful Tuesday, March 11, 2003 810030: Microsoft VM
Security Update Web site
Successful Tuesday, March 11, 2003 Q329048: Security
Update
Read more... Web site
Successful Tuesday, March 11, 2003 Q323255: Security
Update (Windows XP)
Read more... Web site
Successful Tuesday, March 11, 2003 810577: Security
Update Web site
Successful Tuesday, March 11, 2003 810833: Security
Update (Windows XP) Web site
Successful Tuesday, March 11, 2003 810565: Critical
Update Web site
Successful Tuesday, March 11, 2003 328310: Security
Update Web site
Successful Tuesday, March 11, 2003 Q329115: Security
Update (Windows XP) Web site
Successful Tuesday, March 11, 2003 Q329390: Security
Update Web site
Successful Tuesday, March 11, 2003 Q329834: Security
Update (Windows XP)
Read more... Web site
Successful Tuesday, March 11, 2003 Q329441: Critical
Update Web site
Successful Tuesday, March 11, 2003 810847: February 2003,
Cumulative Patch for Internet Explorer 6 Service Pack 1
Web site
Successful Tuesday, March 11, 2003 Windows XP Service
Pack 1 (Express)
Read more... Web site
Jupiter Jones [MVP]
December 11th 03, 09:48 PM
Pete;
It is probably corruption in the catroot2 file, Step 5 on this list.
If that fails to resolve the issue, try the others:
****Sections changed 26 May 2003****
POST BACK WITH THE EXACT INFORMATION FROM STEP 14 if all else fails.

1. Reboot computer then try updates one at a time if issue involved
multiple updates.

2. Check Date/Time

3. Disable firewall

4. Disable antivirus

5. (Windows XP):
Reboot computer.
http://support.microsoft.com/?scid=kb;en-us;326815
Don't forget steps 6-9 catroot2 file.
Do this whether SP1 is the issue or not.

6. (Windows XP)
Go to Control Panel.
Click Windows Update on the left panel

7. Go to Internet Options in the Control Panel:
Delete Cookies
Delete Files (check box "Delete all offline content")
Clear History

8. If you use AOL, minimize AOL and open Internet Explorer and try
Windows Update

9. Set a language in Internet Explorer:
To check the language setting in Internet Explorer:
(1.) Click "Tools" and then select "Internet Options".
(2.) Click "Languages".
(3.) Make sure at least one language is listed in the "Language
Options" dialog box.

10. Disable the options "Automatically detect settings" and "Use
automatic configuration script."
To do this:
(1.) Open Internet Explorer.
(2.) Click "Tools," and then click "Internet Options."
(3.) Click "Connections," and then click "LAN Settings."
(4.) Make sure the check boxes for "Automatically detect settings" and
"Use automatic configuration script" are not selected.

11. Upgrade to Internet Explorer Service Pack 1 if not already
installed:
http://www.microsoft.com/windows/ie/downloads/critical/ie6sp1/default.asp

12. Start/Run
Type "msconfig" ENTER
Click Start-up tab and make a note of what is checked and unchecked.
Go back to General tab.
Select Selective Start-up (unless already selected).
Uncheck "Load Start-up group items".
Click OK, follow prompts and reboot.
Try windows Update again.
When done, go back to MSCONFIG.
Recheck Start-up tab items and place to normal Start-up if that was
original configuration.
Click OK and follow prompts.

13. Change the URL from "http..." to "https...".

14. Check the Windows Update Log in the "C:\Windows\Windows
Update.log" for the exact error message.
See if something here fits
http://v4.windowsupdate.microsoft.com/troubleshoot/

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
Please respond to newsgroup only for everyone's benefit.


"Pete Wood" > wrote in message
...
> Most critical updates fail to install Ive turned off
> almost everything I can think of and they still fail to
> install.
> Here is the log..
>
> Failed Thursday, May 29, 2003 815485: Recommended Update
> Web site
> Failed Thursday, May 29, 2003 815485: Recommended Update
> Web site
> Failed Thursday, May 29, 2003 Q817287: Critical Update
> (Catalog Database Corruption in Microsoft Windows XP) Web
> site
> Failed Thursday, May 29, 2003 Q817287: Critical Update
> (Catalog Database Corruption in Microsoft Windows XP) Web
> site
> Failed Thursday, May 29, 2003 Q817287: Critical Update
> (Catalog Database Corruption in Microsoft Windows XP) Web
> site
> Failed Thursday, May 29, 2003 Q817287: Critical Update
> (Catalog Database Corruption in Microsoft Windows XP) Web
> site
> Failed Thursday, May 29, 2003 Q817287: Critical Update
> (Catalog Database Corruption in Microsoft Windows XP) Web
> site
> Failed Thursday, May 29, 2003 Q817287: Critical Update
> (Catalog Database Corruption in Microsoft Windows XP) Web
> site
> Failed Thursday, May 29, 2003 Q817287: Critical Update
> (Catalog Database Corruption in Microsoft Windows XP) Web
> site
> Failed Thursday, May 29, 2003 Q817287: Critical Update
> (Catalog Database Corruption in Microsoft Windows XP) Web
> site
> Failed Thursday, May 29, 2003 Q817287: Critical Update
> (Catalog Database Corruption in Microsoft Windows XP)
> Automatic update
> Successful Wednesday, May 28, 2003 Q815021 XP: Security
> Update Automatic update
> Failed Wednesday, May 28, 2003 Q817287: Critical Update
> (Catalog Database Corruption in Microsoft Windows XP)
> Automatic update
> Successful Wednesday, May 28, 2003 811493: Security
> Update (Windows XP) Automatic update
> Failed Thursday, May 22, 2003 Q817287: Critical Update
> (Catalog Database Corruption in Microsoft Windows XP)
> Automatic update
> Failed Wednesday, May 21, 2003 Q817287: Critical Update
> (Catalog Database Corruption in Microsoft Windows XP)
> Automatic update
> Failed Monday, May 19, 2003 Q817287: Critical Update
> (Catalog Database Corruption in Microsoft Windows XP)
> Automatic update
> Failed Sunday, May 18, 2003 Q817287: Critical Update
> (Catalog Database Corruption in Microsoft Windows XP)
> Automatic update
> Failed Saturday, May 17, 2003 Q817287: Critical Update
> (Catalog Database Corruption in Microsoft Windows XP)
> Automatic update
> Failed Thursday, May 08, 2003 Q817287: Critical Update
> (Catalog Database Corruption in Microsoft Windows XP)
> Automatic update
> Failed Wednesday, May 07, 2003 Q817287: Critical Update
> (Catalog Database Corruption in Microsoft Windows XP)
> Automatic update
> Successful Sunday, May 04, 2003 816093: Security Update
> Microsoft Virtual Machine (Microsoft VM) Web site
> Failed Sunday, May 04, 2003 Q817287: Critical Update
> (Catalog Database Corruption in Microsoft Windows XP) Web
> site
> Successful Sunday, May 04, 2003 330994: April 2003,
> Security Update for Outlook Express 6 SP1 Web site
> Successful Sunday, May 04, 2003 813489: April 2003,
> Cumulative Patch for Internet Explorer 6 Service Pack 1
> Web site
> Failed Sunday, May 04, 2003 Q817287: Critical Update
> (Catalog Database Corruption in Microsoft Windows XP) Web
> site
> Failed Saturday, May 03, 2003 Q817287: Critical Update
> (Catalog Database Corruption in Microsoft Windows XP)
> Automatic update
> Failed Friday, May 02, 2003 Q817287: Critical Update
> (Catalog Database Corruption in Microsoft Windows XP)
> Automatic update
> Failed Friday, May 02, 2003 811493: Security Update
> (Windows XP) Web site
> Failed Friday, May 02, 2003 811493: Security Update
> (Windows XP) Web site
> Failed Friday, May 02, 2003 Q817287: Critical Update
> (Catalog Database Corruption in Microsoft Windows XP) Web
> site
> Failed Friday, May 02, 2003 811493: Security Update
> (Windows XP) Web site
> Failed Friday, May 02, 2003 Q817287: Critical Update
> (Catalog Database Corruption in Microsoft Windows XP) Web
> site
> Failed Friday, May 02, 2003 Q817287: Critical Update
> (Catalog Database Corruption in Microsoft Windows XP) Web
> site
> Failed Friday, May 02, 2003 Q817287: Critical Update
> (Catalog Database Corruption in Microsoft Windows XP) Web
> site
> Failed Friday, May 02, 2003 Q817287: Critical Update
> (Catalog Database Corruption in Microsoft Windows XP) Web
> site
> Successful Friday, May 02, 2003 814995: Recommended
> Update Web site
> Successful Friday, May 02, 2003 815485: Recommended
> Update Web site
> Failed Friday, May 02, 2003 811493: Security Update
> (Windows XP) Web site
> Successful Friday, May 02, 2003 Q327405: Recommended
> Update (Windows XP Home Edition)
> Read more... Web site
> Failed Friday, May 02, 2003 Q817287: Critical Update
> (Catalog Database Corruption in Microsoft Windows XP) Web
> site
> Failed Friday, May 02, 2003 Q817287: Critical Update
> (Catalog Database Corruption in Microsoft Windows XP) Web
> site
> Failed Friday, May 02, 2003 Q817287: Critical Update
> (Catalog Database Corruption in Microsoft Windows XP) Web
> site
> Failed Thursday, May 01, 2003 Q817287: Critical Update
> (Catalog Database Corruption in Microsoft Windows XP)
> Automatic update
> Failed Wednesday, April 30, 2003 Q817287: Critical Update
> (Catalog Database Corruption in Microsoft Windows XP)
> Automatic update
> Failed Tuesday, April 29, 2003 Q817287: Critical Update
> (Catalog Database Corruption in Microsoft Windows XP)
> Automatic update
> Failed Monday, April 28, 2003 Q817287: Critical Update
> (Catalog Database Corruption in Microsoft Windows XP)
> Automatic update
> Successful Sunday, April 27, 2003 816093: Security Update
> Microsoft Virtual Machine (Microsoft VM) Automatic update
> Failed Sunday, April 27, 2003 Q817287: Critical Update
> (Catalog Database Corruption in Microsoft Windows XP)
> Automatic update
> Successful Sunday, April 27, 2003 330994: April 2003,
> Security Update for Outlook Express 6 SP1 Automatic
> update
> Successful Sunday, April 27, 2003 813489: April 2003,
> Cumulative Patch for Internet Explorer 6 Service Pack 1
> Automatic update
> Successful Thursday, April 24, 2003 330994: April 2003,
> Security Update for Outlook Express 6 SP1 Web site
> Successful Thursday, April 24, 2003 813489: April 2003,
> Cumulative Patch for Internet Explorer 6 Service Pack 1
> Web site
> Successful Wednesday, April 16, 2003 811493: Security
> Update (Windows XP) Automatic update
> Successful Wednesday, April 16, 2003 Q817287: Critical
> Update (Catalog Database Corruption in Microsoft Windows)
> Automatic update
> Successful Thursday, April 10, 2003 816093: Security
> Update Microsoft Virtual Machine (Microsoft VM) Automatic
> update
> Successful Friday, March 28, 2003 331953: Security Update
> (Windows XP) Automatic update
> Successful Friday, March 21, 2003 814078: Security Update
> (Microsoft Jscript version 5.6, Windows 2000, Windows XP)
> Automatic update
> Successful Friday, March 21, 2003 814033: Critical Update
> Automatic update
> Successful Tuesday, March 11, 2003 Windows MovieMaker 2
> Read more... Web site
> Successful Tuesday, March 11, 2003 Windows Media Player 9
> Series (Windows XP) Web site
> Successful Tuesday, March 11, 2003 813951: Update for
> Internet Explorer 6 SP1 Web site
> Successful Tuesday, March 11, 2003 811630: Critical
> Update (Windows XP)
> Read more... Web site
> Successful Tuesday, March 11, 2003 329170: Security
> Update Web site
> Successful Tuesday, March 11, 2003 810030: Microsoft VM
> Security Update Web site
> Successful Tuesday, March 11, 2003 Q329048: Security
> Update
> Read more... Web site
> Successful Tuesday, March 11, 2003 Q323255: Security
> Update (Windows XP)
> Read more... Web site
> Successful Tuesday, March 11, 2003 810577: Security
> Update Web site
> Successful Tuesday, March 11, 2003 810833: Security
> Update (Windows XP) Web site
> Successful Tuesday, March 11, 2003 810565: Critical
> Update Web site
> Successful Tuesday, March 11, 2003 328310: Security
> Update Web site
> Successful Tuesday, March 11, 2003 Q329115: Security
> Update (Windows XP) Web site
> Successful Tuesday, March 11, 2003 Q329390: Security
> Update Web site
> Successful Tuesday, March 11, 2003 Q329834: Security
> Update (Windows XP)
> Read more... Web site
> Successful Tuesday, March 11, 2003 Q329441: Critical
> Update Web site
> Successful Tuesday, March 11, 2003 810847: February 2003,
> Cumulative Patch for Internet Explorer 6 Service Pack 1
> Web site
> Successful Tuesday, March 11, 2003 Windows XP Service
> Pack 1 (Express)
> Read more... Web site
>
>
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