Log On = Restart [Archive]

George

June 23rd 05, 04:01 AM

Every time I either log off of an account or switch user, as soon as I enter
the password on another account, they computer immediately restarts without
warning. I'm running XP Pro. What could the problem be?

George

June 23rd 05, 03:50 PM

Any ideas?

"George" wrote:

> Every time I either log off of an account or switch user, as soon as I enter
> the password on another account, they computer immediately restarts without
> warning. I'm running XP Pro. What could the problem be?

Mark L. Ferguson

June 23rd 05, 04:35 PM

To repair all system files, go to Start/Run, and type: SFC /SCANNOW

--
Mark L. Ferguson
FAQ for Windows Antispy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
"George" > wrote in message ...
> Any ideas?
>
> "George" wrote:
>
>> Every time I either log off of an account or switch user, as soon as I enter
>> the password on another account, they computer immediately restarts without
>> warning. I'm running XP Pro. What could the problem be?

George

June 23rd 05, 06:25 PM

I ran the program you suggested- it finished without saying anything to me,
and I have yet to try log off/log on again.

However, last time it happened, I got the following error message on a blue
screen:

STOP: c000021a {FATAL SYSTEM ERROR}
The Session Manager system process terminated unexpectedly with a status of
0xc0000005 (0x7c80ff2d 0x002ef800)
The system has been shut down.

"Mark L. Ferguson" wrote:

> To repair all system files, go to Start/Run, and type: SFC /SCANNOW
>
> --
> Mark L. Ferguson
> FAQ for Windows Antispy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
> "George" > wrote in message ...
> > Any ideas?
> >
> > "George" wrote:
> >
> >> Every time I either log off of an account or switch user, as soon as I enter
> >> the password on another account, they computer immediately restarts without
> >> warning. I'm running XP Pro. What could the problem be?
>
>
>

Mark L. Ferguson

June 23rd 05, 11:40 PM

0xc000021a STOP error,where the ntoskrnl.exe or ntdll.dll files were not replaced, Boot to Recovery Console, check version, date and
time of ntoskrnl.exe and ntdll.dll. expand them from the SP2 install source, available in %windir%\servicepackfiles folder

--
Mark L. Ferguson
FAQ for Windows Antispy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
"George" > wrote in message ...
>I ran the program you suggested- it finished without saying anything to me,
> and I have yet to try log off/log on again.
>
> However, last time it happened, I got the following error message on a blue
> screen:
>
> STOP: c000021a {FATAL SYSTEM ERROR}
> The Session Manager system process terminated unexpectedly with a status of
> 0xc0000005 (0x7c80ff2d 0x002ef800)
> The system has been shut down.
>
> "Mark L. Ferguson" wrote:
>
>> To repair all system files, go to Start/Run, and type: SFC /SCANNOW
>>
>> --
>> Mark L. Ferguson
>> FAQ for Windows Antispy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
>> "George" > wrote in message ...
>> > Any ideas?
>> >
>> > "George" wrote:
>> >
>> >> Every time I either log off of an account or switch user, as soon as I enter
>> >> the password on another account, they computer immediately restarts without
>> >> warning. I'm running XP Pro. What could the problem be?
>>
>>
>>

George

June 24th 05, 12:16 AM

Was it just me, or did something just fly over my head? :)

Can you expound on what this means?

Thanks!

"Mark L. Ferguson" wrote:

> 0xc000021a STOP error,where the ntoskrnl.exe or ntdll.dll files were not replaced, Boot to Recovery Console, check version, date and
> time of ntoskrnl.exe and ntdll.dll. expand them from the SP2 install source, available in %windir%\servicepackfiles folder
>
> --
> Mark L. Ferguson
> FAQ for Windows Antispy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
> "George" > wrote in message ...
> >I ran the program you suggested- it finished without saying anything to me,
> > and I have yet to try log off/log on again.
> >
> > However, last time it happened, I got the following error message on a blue
> > screen:
> >
> > STOP: c000021a {FATAL SYSTEM ERROR}
> > The Session Manager system process terminated unexpectedly with a status of
> > 0xc0000005 (0x7c80ff2d 0x002ef800)
> > The system has been shut down.
> >
> > "Mark L. Ferguson" wrote:
> >
> >> To repair all system files, go to Start/Run, and type: SFC /SCANNOW
> >>
> >> --
> >> Mark L. Ferguson
> >> FAQ for Windows Antispy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
> >> "George" > wrote in message ...
> >> > Any ideas?
> >> >
> >> > "George" wrote:
> >> >
> >> >> Every time I either log off of an account or switch user, as soon as I enter
> >> >> the password on another account, they computer immediately restarts without
> >> >> warning. I'm running XP Pro. What could the problem be?
> >>
> >>
> >>
>
>
>

Mark L. Ferguson

June 24th 05, 02:29 AM

How to troubleshoot a "STOP 0xC000021A" error:
http://support.microsoft.com/default.aspx?scid=kb;en-us;156669

--
Mark L. Ferguson
FAQ for Windows Antispy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
"George" > wrote in message ...
> Was it just me, or did something just fly over my head? :)
>
> Can you expound on what this means?
>
> Thanks!
>
> "Mark L. Ferguson" wrote:
>
>> 0xc000021a STOP error,where the ntoskrnl.exe or ntdll.dll files were not replaced, Boot to Recovery Console, check version, date
>> and
>> time of ntoskrnl.exe and ntdll.dll. expand them from the SP2 install source, available in %windir%\servicepackfiles folder
>>
>> --
>> Mark L. Ferguson
>> FAQ for Windows Antispy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
>> "George" > wrote in message ...
>> >I ran the program you suggested- it finished without saying anything to me,
>> > and I have yet to try log off/log on again.
>> >
>> > However, last time it happened, I got the following error message on a blue
>> > screen:
>> >
>> > STOP: c000021a {FATAL SYSTEM ERROR}
>> > The Session Manager system process terminated unexpectedly with a status of
>> > 0xc0000005 (0x7c80ff2d 0x002ef800)
>> > The system has been shut down.
>> >
>> > "Mark L. Ferguson" wrote:
>> >
>> >> To repair all system files, go to Start/Run, and type: SFC /SCANNOW
>> >>
>> >> --
>> >> Mark L. Ferguson
>> >> FAQ for Windows Antispy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
>> >> "George" > wrote in message ...
>> >> > Any ideas?
>> >> >
>> >> > "George" wrote:
>> >> >
>> >> >> Every time I either log off of an account or switch user, as soon as I enter
>> >> >> the password on another account, they computer immediately restarts without
>> >> >> warning. I'm running XP Pro. What could the problem be?
>> >>
>> >>
>> >>
>>
>>
>>