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December 11th 03, 09:48 PM
Go to ADD/REMOVE programs in control panel and see if the
update he downloaded is listed.If so,remove it,reboot,
and test system to see if that was the problem.Or try a
system restore point before the update download.
>-----Original Message-----
>My son-in-law downloaded an XP update from Microsoft and
>now when he tries to start IE or Windows Explorer he
gets
>the message "An error has been encountered. So-and-so
>program name not started." He has tried lots of stuff
and
>nothing gets him out of it. Short of reloading the
>operating system, would anyone have an idea as to what's
>wrong and how to get out of it? Thanks.
>.
>
update he downloaded is listed.If so,remove it,reboot,
and test system to see if that was the problem.Or try a
system restore point before the update download.
>-----Original Message-----
>My son-in-law downloaded an XP update from Microsoft and
>now when he tries to start IE or Windows Explorer he
gets
>the message "An error has been encountered. So-and-so
>program name not started." He has tried lots of stuff
and
>nothing gets him out of it. Short of reloading the
>operating system, would anyone have an idea as to what's
>wrong and how to get out of it? Thanks.
>.
>