Computer Is Generally Sluggish

[bakinakwa]

My computer has been acting really slow and sluggish for
about a month now and I cannot figure out what is wrong
with it.

I've tried using the disk cleanup feature but it will not
going beyond "scanning compressed files".

Any help would be appreciated!

bakinakwa

[Don Burnette]

bakinakwa wrote:
> My computer has been acting really slow and sluggish for
> about a month now and I cannot figure out what is wrong
> with it.
>
> I've tried using the disk cleanup feature but it will not
> going beyond "scanning compressed files".
>
> Any help would be appreciated!
>
> bakinakwa

You may have downloaded and installed update 811493, which at the time
caused sluggish computer problems for a lot of folks, especially those
running AV programs.
There has since been a fix posted this week for that problem, go to windows
update, and see if it lists this update in critical updates, if so donwload
and install it and see if that helps any.



--
Don Burnette

remove clothes when replying via email

[Unknown]

With the known update (8114930) causing the slowdown now corrected, your
best bet is to now update your system. Click on microsoft update.
"bakinakwa" > wrote in message
...
> My computer has been acting really slow and sluggish for
> about a month now and I cannot figure out what is wrong
> with it.
>
> I've tried using the disk cleanup feature but it will not
> going beyond "scanning compressed files".
>
> Any help would be appreciated!
>
> bakinakwa

[Unknown]

Should read (811493) NOT (8114930)
"Unknown" > wrote in message
om...
> With the known update (8114930) causing the slowdown now corrected, your
> best bet is to now update your system. Click on microsoft update.
> "bakinakwa" > wrote in message
> ...
> > My computer has been acting really slow and sluggish for
> > about a month now and I cannot figure out what is wrong
> > with it.
> >
> > I've tried using the disk cleanup feature but it will not
> > going beyond "scanning compressed files".
> >
> > Any help would be appreciated!
> >
> > bakinakwa
>
>

[Jupiter Jones [MVP]]

Bakinakwa;
Does this apply:
Some computers have issues with 811493 causing a slowdown, others do
not. (only if installed 28 May 2003 or earlier)
The issue seems to be a conflict with Windows Update 811493 and
antivirus applications.
Similar issues reported with McAfee, Norton, EZ Trust and possibly
others.
Uninstall 811493 from Control Panel Add/Remove Programs.
If a warning comes up about other applications, ignore it.
Uninstalling through Add/Remove Programs is far better than System
Restore to remove an application or fix.
Microsoft has stated they are working on the cause, so hopefully we
will get some definitive solution real soon.
Watch this link for status changes on this patch:
*****Microsoft UPDATED this page 28 May 2003*****
http://support.microsoft.com/?id=819634
If you up installed 811493 after 29 May 2003, you have the repaired
version and this is not likely the cause of your issues.

This may apply if you recently installed Windows XP Service Pack 1:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q815411

Otherwise:
Run an updated virus scan.
Run Disk Cleanup checking all boxes except "Compress old files"
Run Defrag.
If you have file sharing software such as Kazaa, disable it.
Check this link:
http://www.aumha.org/a/noads.php
Run Ad-Aware (free version) or Spybot to check for spyware:
http://www.lavasoft.de/ (Update if you already have it)
Or
http://spybot.eon.net.au/ (Update if you already have it)

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
Please respond to newsgroup only for everyone's benefit.


"bakinakwa" > wrote in message
...
> My computer has been acting really slow and sluggish for
> about a month now and I cannot figure out what is wrong
> with it.
>
> I've tried using the disk cleanup feature but it will not
> going beyond "scanning compressed files".
>
> Any help would be appreciated!
>
> bakinakwa

[The Kingfish]

Before running Windows Update, I uninstalled both Q815021 & Q811493 from
Add/Remove Programs and let Windows update detect both. I believe there was
a problem with Q815021 as well which was corrected and updated by Microsoft.

After uninstalling both, Windows Update detected both as being needed and
installed them both without a hitch. All is now fine. :)

The Kingfish


"bakinakwa" > wrote in message
...
> My computer has been acting really slow and sluggish for
> about a month now and I cannot figure out what is wrong
> with it.
>
> I've tried using the disk cleanup feature but it will not
> going beyond "scanning compressed files".
>
> Any help would be appreciated!
>
> bakinakwa

[The Kingfish]

There is also a Knowledge Base article about not going beyond the "scanning
compressed files" stage.

http://support.microsoft.com/default.aspx?scid=kb;en-us;812248

The Kingfish


> "bakinakwa" > wrote in message
> ...
> > My computer has been acting really slow and sluggish for
> > about a month now and I cannot figure out what is wrong
> > with it.
> >
> > I've tried using the disk cleanup feature but it will not
> > going beyond "scanning compressed files".
> >
> > Any help would be appreciated!
> >
> > bakinakwa
>
>