View Full Version : System slow down after upgrading to XP
Craig Moore
December 11th 03, 09:53 PM
I've recently upgraded OS from Windows 98SE to Windows XP
Home Edition. My system (Aopen AX6bc mobo,Pentium3 450,
512mb SDram133, 20gig western digital harddrive) started
to run very slowly and the CPU was running at or near
100% when viewed in Task Manager. This was very apparent
when playing any MP3 media, when the music became slow,
scratchy and garbled. Tried all apparent fixes, defrag,
virus check, Windoctor with no success and no other
processes running in Task manager. Initially I thought
that it may have been the sound card (Diamond Monster
MX300) as I wasn't able to get support updates for the
soundcard after OS upgrade as Diamondmedia was no longer
in business. I removed the card and uninstalled all
drivers and software. Purchased a new soundcard (Creative
Soundblaster Live! 5.1) and installed new drivers and
software. Same problem reoccurred. Discussed system
performance with freindly Computer repair technician, who
suggested it may be that the mobo was about to fail and
as the board has 2 IDE slots changed to the second slot
as a possible fix. This was a temporary fix but a few
days later problem reoccurred. After further discssion, I
then purchased a new mobo and cpu (ASUS P4533S and CPU -
Intel Celeron 2gig) Installed all successfully and re-
installed Windows XP. Again the system worked OK for a
day then reverted back to original problem. I have
downloaded all Microsoft hotfixes (except 811493) and
Service Pack 1 and installed same. If anyone has
experienced similar problems I would appreciate their
thoughts and feedback very much.
Thanks, Craig
Jupiter Jones [MVP]
December 11th 03, 09:53 PM
Craig;
Try these:
Does this apply:
Some computers have issues with 811493 causing a slowdown, others do
not. (only if installed 28 May 2003 or earlier)
The issue seems to be a conflict with Windows Update 811493 and
antivirus applications.
Similar issues reported with McAfee, Norton, EZ Trust and possibly
others.
Uninstall 811493 from Control Panel Add/Remove Programs.
If a warning comes up about other applications, ignore it.
Uninstalling through Add/Remove Programs is far better than System
Restore to remove an application or fix.
Microsoft has stated they are working on the cause, so hopefully we
will get some definitive solution real soon.
Watch this link for status changes on this patch:
*****Microsoft UPDATED this page 28 May 2003*****
http://support.microsoft.com/?id=819634
If you up installed 811493 after 29 May 2003, you have the repaired
version and this is not likely the cause of your issues.
This may apply if you recently installed Windows XP Service Pack 1:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q815411
Otherwise:
Run an updated virus scan.
Run Disk Cleanup checking all boxes except "Compress old files"
Run Defrag.
If you have file sharing software such as Kazaa, disable it.
Check this link:
http://www.aumha.org/a/noads.php
Run Ad-Aware (free version) or Spybot to check for spyware:
http://www.lavasoft.de/ (Update if you already have it)
Or
http://spybot.eon.net.au/ (Update if you already have it)
--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
Please respond to newsgroup only for everyone's benefit.
"Craig Moore" > wrote in message
...
> I've recently upgraded OS from Windows 98SE to Windows XP
> Home Edition. My system (Aopen AX6bc mobo,Pentium3 450,
> 512mb SDram133, 20gig western digital harddrive) started
> to run very slowly and the CPU was running at or near
> 100% when viewed in Task Manager. This was very apparent
> when playing any MP3 media, when the music became slow,
> scratchy and garbled. Tried all apparent fixes, defrag,
> virus check, Windoctor with no success and no other
> processes running in Task manager. Initially I thought
> that it may have been the sound card (Diamond Monster
> MX300) as I wasn't able to get support updates for the
> soundcard after OS upgrade as Diamondmedia was no longer
> in business. I removed the card and uninstalled all
> drivers and software. Purchased a new soundcard (Creative
> Soundblaster Live! 5.1) and installed new drivers and
> software. Same problem reoccurred. Discussed system
> performance with freindly Computer repair technician, who
> suggested it may be that the mobo was about to fail and
> as the board has 2 IDE slots changed to the second slot
> as a possible fix. This was a temporary fix but a few
> days later problem reoccurred. After further discssion, I
> then purchased a new mobo and cpu (ASUS P4533S and CPU -
> Intel Celeron 2gig) Installed all successfully and re-
> installed Windows XP. Again the system worked OK for a
> day then reverted back to original problem. I have
> downloaded all Microsoft hotfixes (except 811493) and
> Service Pack 1 and installed same. If anyone has
> experienced similar problems I would appreciate their
> thoughts and feedback very much.
> Thanks, Craig
Gerry Cornell
December 11th 03, 09:54 PM
Craig
Jupiter makes a lot of good points for you to check out. Here my =
contribution.
Slow start! For delays before the icons appear on the Desktop use the =
Bootvis.exe tool -the download on the link page which follows:
http://www.microsoft.com/hwdev/platform/performance/fastboot/default.asp
Otherwise I would look in Event Viewer at the logged errors.
1. To open Event Viewer, click Start, click Control Panel, double-click =
Administrative Tools, double-click Event Viewer and select System for =
system errors or Application for application errors. Look for Error in =
the Type column and double click on Error to reveal a Description of the =
error. This can be copied by using Clipboard Viewer (see later).
=20
2. Part of the Description of the error will include a link, which you =
should double click for further information and you can copy using copy =
and paste.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)
3. For some errors you will find "+ Related Knowledge Base Article", =
which if double clicked takes you to the Knowledge Base Article =
containing a suggested solution.
There always seems to be a step 2 but not always a step 3.=20
A tip for posting copies of Error Reports (Step 1). Run Event Viewer and =
double click on the error you want to copy. In the window which appears =
is a button resembling two pages. Double click the button and close =
Event Viewer. Now start your message ( email )and do a paste into the =
body of the message. This will paste the info from the Event Viewer =
Error Report complete with links into the message. Make sure this is the =
first paste after exiting from Event Viewer. It can be helpful to place =
a shortcut to Event Viewer on your Desktop.
Download Adaware from http://www.lavasoftusa.com/support/download/ and =
use it to remove parasites.
How good is your housekeeping?
1. In Outlook Express empty your Deleted Items folder.
2. In Outlook Express run File, Folder, Compact All whilst OFFLINE.
3. Run Disk Cleanup. Start, Programs, Accessories, System Tools, Disk
Cleanup.
4. Run Disk Defragmenter.=20
~~~~~~
Hope this helps.
Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA
Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any=20
suggested solution worked for you.
http://dts-l.org/goodpost.htm
~~~~~~~~~~~~~~~~~~~~~~~~
"Craig Moore" > wrote in message =
...
> I've recently upgraded OS from Windows 98SE to Windows XP=20
> Home Edition. My system (Aopen AX6bc mobo,Pentium3 450,=20
> 512mb SDram133, 20gig western digital harddrive) started=20
> to run very slowly and the CPU was running at or near=20
> 100% when viewed in Task Manager. This was very apparent=20
> when playing any MP3 media, when the music became slow,=20
> scratchy and garbled. Tried all apparent fixes, defrag,=20
> virus check, Windoctor with no success and no other=20
> processes running in Task manager. Initially I thought=20
> that it may have been the sound card (Diamond Monster=20
> MX300) as I wasn't able to get support updates for the=20
> soundcard after OS upgrade as Diamondmedia was no longer=20
> in business. I removed the card and uninstalled all=20
> drivers and software. Purchased a new soundcard (Creative=20
> Soundblaster Live! 5.1) and installed new drivers and=20
> software. Same problem reoccurred. Discussed system=20
> performance with freindly Computer repair technician, who=20
> suggested it may be that the mobo was about to fail and=20
> as the board has 2 IDE slots changed to the second slot=20
> as a possible fix. This was a temporary fix but a few=20
> days later problem reoccurred. After further discssion, I=20
> then purchased a new mobo and cpu (ASUS P4533S and CPU -=20
> Intel Celeron 2gig) Installed all successfully and re-
> installed Windows XP. Again the system worked OK for a=20
> day then reverted back to original problem. I have=20
> downloaded all Microsoft hotfixes (except 811493) and=20
> Service Pack 1 and installed same. If anyone has=20
> experienced similar problems I would appreciate their=20
> thoughts and feedback very much.=20
> Thanks, Craig
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