No Back-up tool on my new Sony Vaio!

[Val]

I just bought a new Sony Vaio and just realized they do
not provide an XP CD with their computers!The Back-up
tool is not installed on my computer and I found out that
it is not installed during the default installation of XP
but you can install it from the CD if you have one. I
don't think it is right that I paid so much for this
computer that has XP Home edtion installed and I don't
have a CD! Anyone know what I can do about this?

[Nicholas]

Welcome to Sony Online Support
http://www.ita.sel.sony.com/support/


--=20
Nicholas

---------------------------------------------------------------------

"Val" > wrote in message:
...

| I just bought a new Sony Vaio and just realized they do=20
| not provide an XP CD with their computers!The Back-up=20
| tool is not installed on my computer and I found out that=20
| it is not installed during the default installation of XP=20
| but you can install it from the CD if you have one. I=20
| don't think it is right that I paid so much for this=20
| computer that has XP Home edtion installed and I don't=20
| have a CD! Anyone know what I can do about this?

[Testy]

Not much.

Testy

"Val" > wrote in message
...
> I just bought a new Sony Vaio and just realized they do
> not provide an XP CD with their computers!The Back-up
> tool is not installed on my computer and I found out that
> it is not installed during the default installation of XP
> but you can install it from the CD if you have one. I
> don't think it is right that I paid so much for this
> computer that has XP Home edtion installed and I don't
> have a CD! Anyone know what I can do about this?


---
Outgoing mail is certified Virus Free.
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[Val]

Thanks, I have already called Sony Tech suppport and they
said there is nothing they can do about it, so I guess I
won't be able to gt the Back-up tool. What a ripoff! My
friend got an Xp Cd with her new Dell!!!!
Val

>-----Original Message-----
>Welcome to Sony Online Support
>http://www.ita.sel.sony.com/support/
>
>
>--
>Nicholas
>
>---------------------------------------------------------
------------
>
>"Val" > wrote in message:
> ...
>
>| I just bought a new Sony Vaio and just realized they
do
>| not provide an XP CD with their computers!The Back-up
>| tool is not installed on my computer and I found out
that
>| it is not installed during the default installation of
XP
>| but you can install it from the CD if you have one. I
>| don't think it is right that I paid so much for this
>| computer that has XP Home edtion installed and I don't
>| have a CD! Anyone know what I can do about this?
>.
>

[Unknown]

By default, the backup program is not installed in XP home edition. However,
it should be on your hard disk. I don't have a SONY but had exactly the same
situation. (no CD and backup not installed) . Click on help and support,
search for backup, and see if there are instructions for installing it.
"Val" > wrote in message
...
> Thanks, I have already called Sony Tech suppport and they
> said there is nothing they can do about it, so I guess I
> won't be able to gt the Back-up tool. What a ripoff! My
> friend got an Xp Cd with her new Dell!!!!
> Val
>
> >-----Original Message-----
> >Welcome to Sony Online Support
> >http://www.ita.sel.sony.com/support/
> >
> >
> >--
> >Nicholas
> >
> >---------------------------------------------------------
> ------------
> >
> >"Val" > wrote in message:
> > ...
> >
> >| I just bought a new Sony Vaio and just realized they
> do
> >| not provide an XP CD with their computers!The Back-up
> >| tool is not installed on my computer and I found out
> that
> >| it is not installed during the default installation of
> XP
> >| but you can install it from the CD if you have one. I
> >| don't think it is right that I paid so much for this
> >| computer that has XP Home edtion installed and I don't
> >| have a CD! Anyone know what I can do about this?
> >.
> >

[val]

Nope, nothing in the help and support about it.

>-----Original Message-----
>By default, the backup program is not installed in XP
home edition. However,
>it should be on your hard disk. I don't have a SONY but
had exactly the same
>situation. (no CD and backup not installed) . Click on
help and support,
>search for backup, and see if there are instructions for
installing it.
>"Val" > wrote in message
...
>> Thanks, I have already called Sony Tech suppport and
they
>> said there is nothing they can do about it, so I guess
I
>> won't be able to gt the Back-up tool. What a ripoff! My
>> friend got an Xp Cd with her new Dell!!!!
>> Val
>>
>> >-----Original Message-----
>> >Welcome to Sony Online Support
>> >http://www.ita.sel.sony.com/support/
>> >
>> >
>> >--
>> >Nicholas
>> >
>> >------------------------------------------------------
---
>> ------------
>> >
>> >"Val" > wrote in message:
>> > ...
>> >
>> >| I just bought a new Sony Vaio and just realized they
>> do
>> >| not provide an XP CD with their computers!The Back-
up
>> >| tool is not installed on my computer and I found out
>> that
>> >| it is not installed during the default installation
of
>> XP
>> >| but you can install it from the CD if you have one.
I
>> >| don't think it is right that I paid so much for this
>> >| computer that has XP Home edtion installed and I
don't
>> >| have a CD! Anyone know what I can do about this?
>> >.
>> >
>
>
>
>.
>

[Jupiter Jones [MVP]]

Many OEMs choose not to supply optional components.
NTBACKUP is optional in Windows XP Home, that is why it is in the
"VALUEADD" folder.

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
Please respond to newsgroup only for everyone's benefit.


"Unknown" > wrote in message
om...
> By default, the backup program is not installed in XP home edition.
However,
> it should be on your hard disk. I don't have a SONY but had exactly
the same
> situation. (no CD and backup not installed) . Click on help and
support,
> search for backup, and see if there are instructions for installing
it.
> "Val" > wrote in message
> ...
> > Thanks, I have already called Sony Tech suppport and they
> > said there is nothing they can do about it, so I guess I
> > won't be able to gt the Back-up tool. What a ripoff! My
> > friend got an Xp Cd with her new Dell!!!!
> > Val
> >
> > >-----Original Message-----
> > >Welcome to Sony Online Support
> > >http://www.ita.sel.sony.com/support/
> > >
> > >
> > >--
> > >Nicholas
> > >
> > >---------------------------------------------------------
> > ------------
> > >
> > >"Val" > wrote in message:
> > > ...
> > >
> > >| I just bought a new Sony Vaio and just realized they
> > do
> > >| not provide an XP CD with their computers!The Back-up
> > >| tool is not installed on my computer and I found out
> > that
> > >| it is not installed during the default installation of
> > XP
> > >| but you can install it from the CD if you have one. I
> > >| don't think it is right that I paid so much for this
> > >| computer that has XP Home edtion installed and I don't
> > >| have a CD! Anyone know what I can do about this?
> > >.
> > >
>
>
>

[Unknown]

Do a search 'ntbackup' Hard to believe a company like SONY would not provide
it.
"val" > wrote in message
...
> Nope, nothing in the help and support about it.
>
> >-----Original Message-----
> >By default, the backup program is not installed in XP
> home edition. However,
> >it should be on your hard disk. I don't have a SONY but
> had exactly the same
> >situation. (no CD and backup not installed) . Click on
> help and support,
> >search for backup, and see if there are instructions for
> installing it.
> >"Val" > wrote in message
> ...
> >> Thanks, I have already called Sony Tech suppport and
> they
> >> said there is nothing they can do about it, so I guess
> I
> >> won't be able to gt the Back-up tool. What a ripoff! My
> >> friend got an Xp Cd with her new Dell!!!!
> >> Val
> >>
> >> >-----Original Message-----
> >> >Welcome to Sony Online Support
> >> >http://www.ita.sel.sony.com/support/
> >> >
> >> >
> >> >--
> >> >Nicholas
> >> >
> >> >------------------------------------------------------
> ---
> >> ------------
> >> >
> >> >"Val" > wrote in message:
> >> > ...
> >> >
> >> >| I just bought a new Sony Vaio and just realized they
> >> do
> >> >| not provide an XP CD with their computers!The Back-
> up
> >> >| tool is not installed on my computer and I found out
> >> that
> >> >| it is not installed during the default installation
> of
> >> XP
> >> >| but you can install it from the CD if you have one.
> I
> >> >| don't think it is right that I paid so much for this
> >> >| computer that has XP Home edtion installed and I
> don't
> >> >| have a CD! Anyone know what I can do about this?
> >> >.
> >> >
> >
> >
> >
> >.
> >

[Jupiter Jones [MVP]]

Val;
There is nothing you can do...except buy a Dell or other computer that
gives you what you want.
For several years, some computer companies have been moving away from
CDs (HP, Sony and possibly others)

Microsoft states that only a method to restore the computer needs to
be provided.
If you do not have a CD, you should have a Restore partition on the
hard drive.
Check the manual for details.

Sony will probably sell you the CD, my guess is <$20.
I would get the CD, sooner or later you will need the CD, and you
would not have to wait if you already had the CD.

Let Sony know what you feel about this.

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
Please respond to newsgroup only for everyone's benefit.


"Val" > wrote in message
...
> I just bought a new Sony Vaio and just realized they do
> not provide an XP CD with their computers!The Back-up
> tool is not installed on my computer and I found out that
> it is not installed during the default installation of XP
> but you can install it from the CD if you have one. I
> don't think it is right that I paid so much for this
> computer that has XP Home edtion installed and I don't
> have a CD! Anyone know what I can do about this?

[Testy]

Actually most OEM's do not include it.

Testy

"Unknown" > wrote in message
om...
> Do a search 'ntbackup' Hard to believe a company like SONY would not
provide
> it.
> "val" > wrote in message
> ...
> > Nope, nothing in the help and support about it.
> >
> > >-----Original Message-----
> > >By default, the backup program is not installed in XP
> > home edition. However,
> > >it should be on your hard disk. I don't have a SONY but
> > had exactly the same
> > >situation. (no CD and backup not installed) . Click on
> > help and support,
> > >search for backup, and see if there are instructions for
> > installing it.
> > >"Val" > wrote in message
> > ...
> > >> Thanks, I have already called Sony Tech suppport and
> > they
> > >> said there is nothing they can do about it, so I guess
> > I
> > >> won't be able to gt the Back-up tool. What a ripoff! My
> > >> friend got an Xp Cd with her new Dell!!!!
> > >> Val
> > >>
> > >> >-----Original Message-----
> > >> >Welcome to Sony Online Support
> > >> >http://www.ita.sel.sony.com/support/
> > >> >
> > >> >
> > >> >--
> > >> >Nicholas
> > >> >
> > >> >------------------------------------------------------
> > ---
> > >> ------------
> > >> >
> > >> >"Val" > wrote in message:
> > >> > ...
> > >> >
> > >> >| I just bought a new Sony Vaio and just realized they
> > >> do
> > >> >| not provide an XP CD with their computers!The Back-
> > up
> > >> >| tool is not installed on my computer and I found out
> > >> that
> > >> >| it is not installed during the default installation
> > of
> > >> XP
> > >> >| but you can install it from the CD if you have one.
> > I
> > >> >| don't think it is right that I paid so much for this
> > >> >| computer that has XP Home edtion installed and I
> > don't
> > >> >| have a CD! Anyone know what I can do about this?
> > >> >.
> > >> >
> > >
> > >
> > >
> > >.
> > >
>
>


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Outgoing mail is certified Virus Free.
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[FDR]

bought my HP laptop in march and both XP CD and Recovery
CD came with it. :)
>-----Original Message-----
>Actually most OEM's do not include it.
>
>Testy
>
>"Unknown" > wrote in message
om...
>> Do a search 'ntbackup' Hard to believe a company like
SONY would not
>provide
>> it.
>> "val" > wrote in message
>> ...
>> > Nope, nothing in the help and support about it.
>> >
>> > >-----Original Message-----
>> > >By default, the backup program is not installed in
XP
>> > home edition. However,
>> > >it should be on your hard disk. I don't have a SONY
but
>> > had exactly the same
>> > >situation. (no CD and backup not installed) . Click
on
>> > help and support,
>> > >search for backup, and see if there are
instructions for
>> > installing it.
>> > >"Val" > wrote in message
>> > ...
>> > >> Thanks, I have already called Sony Tech suppport
and
>> > they
>> > >> said there is nothing they can do about it, so I
guess
>> > I
>> > >> won't be able to gt the Back-up tool. What a
ripoff! My
>> > >> friend got an Xp Cd with her new Dell!!!!
>> > >> Val
>> > >>
>> > >> >-----Original Message-----
>> > >> >Welcome to Sony Online Support
>> > >> >http://www.ita.sel.sony.com/support/
>> > >> >
>> > >> >
>> > >> >--
>> > >> >Nicholas
>> > >> >
>> > >> >-------------------------------------------------
-----
>> > ---
>> > >> ------------
>> > >> >
>> > >> >"Val" > wrote in message:
>> > >> > ...
>> > >> >
>> > >> >| I just bought a new Sony Vaio and just
realized they
>> > >> do
>> > >> >| not provide an XP CD with their computers!The
Back-
>> > up
>> > >> >| tool is not installed on my computer and I
found out
>> > >> that
>> > >> >| it is not installed during the default
installation
>> > of
>> > >> XP
>> > >> >| but you can install it from the CD if you have
one.
>> > I
>> > >> >| don't think it is right that I paid so much
for this
>> > >> >| computer that has XP Home edtion installed and
I
>> > don't
>> > >> >| have a CD! Anyone know what I can do about
this?
>> > >> >.
>> > >> >
>> > >
>> > >
>> > >
>> > >.
>> > >
>>
>>
>
>
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>Outgoing mail is certified Virus Free.
>Checked by AVG anti-virus system
(http://www.grisoft.com).
>Version: 6.0.486 / Virus Database: 284 - Release Date:
5/29/2003
>
>
>.
>