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Ian Jennings
July 3rd 05, 06:56 AM
Hi all

I'm having a problem which I suspect is a compatibilty issue somewhere and
I'm hoping that one of the local gurus in here will be able to advise.

I've just resurrected my old digi-VCR (after a couple of years in store) and
tried to upload the old tapes to save the content. I've changed machines
since the last time I used the camera or editing software and now have a
machine running XP SP1 - I've heard there's compatibility issues between SP2
and Delphi and I *need* to run Delphi so have left SP2 alone. I've installed
Premiere 5.1 and DVTools, etc. I can scan the tapes, capture clips, etc, etc.

If I capture a clip, save it as avi (the only option) and load it into
Premiere, then all is well. If I try and view the clip on its own using WMP
then I get 'WMP has encountered an unknown error'.

Has the avi format changed in the last couple of years? Do I need new
drivers from somewhere? I've had a look around Pinnacle's web site and cannot
see anything relevant. I've *tried* to use their fora but, even though I'm
registered, it won't let me post. I tried their help desk from the only email
I could find but they told me that the fora were handled from the USA and
nothing to do with them! I've posted to rec.video.desktop but had no response
from there either. I'll have another go at Pinnacle but my hopes are not high.

Any old sweats around who can identify what silliness it is that I'm doing,
please? :)

MTIA

Ian Jennnings

Gary Tsang
July 3rd 05, 07:03 AM
You probably need to get the appropriate codec for the file.

The AVI format hasn't changed, however, it is simply a container for the
video format in question.

To see what codec you need, use GSpot... available at
http://www.headbands.com/gspot/

Then you'll see what codec you need by looking up the fourcc code.

Google the fourcc code, and you should be able to find a link to the most
updated version of the codec, which with any luck, should resolve the issue
you are having.

--
Gary Tsang
Microsoft MVP - Windows XP Shell/User
http://www.microsoft.com/mvp


"Ian Jennings" <Ian > wrote in message
...
> Hi all
>
> I'm having a problem which I suspect is a compatibilty issue somewhere and
> I'm hoping that one of the local gurus in here will be able to advise.
>
> I've just resurrected my old digi-VCR (after a couple of years in store)
> and
> tried to upload the old tapes to save the content. I've changed machines
> since the last time I used the camera or editing software and now have a
> machine running XP SP1 - I've heard there's compatibility issues between
> SP2
> and Delphi and I *need* to run Delphi so have left SP2 alone. I've
> installed
> Premiere 5.1 and DVTools, etc. I can scan the tapes, capture clips, etc,
> etc.
>
> If I capture a clip, save it as avi (the only option) and load it into
> Premiere, then all is well. If I try and view the clip on its own using
> WMP
> then I get 'WMP has encountered an unknown error'.
>
> Has the avi format changed in the last couple of years? Do I need new
> drivers from somewhere? I've had a look around Pinnacle's web site and
> cannot
> see anything relevant. I've *tried* to use their fora but, even though I'm
> registered, it won't let me post. I tried their help desk from the only
> email
> I could find but they told me that the fora were handled from the USA and
> nothing to do with them! I've posted to rec.video.desktop but had no
> response
> from there either. I'll have another go at Pinnacle but my hopes are not
> high.
>
> Any old sweats around who can identify what silliness it is that I'm
> doing,
> please? :)
>
> MTIA
>
> Ian Jennnings
>

Ian Jennings
July 3rd 05, 07:46 AM
"Gary Tsang" wrote:

Hi Gary,

Many thanks for such a speedy reply. Were you waiting for me? ;)


> To see what codec you need, use GSpot... available at
> http://www.headbands.com/gspot/
>
> Then you'll see what codec you need by looking up the fourcc code.
>

dvsd, and tells me I have three of them installed. Pinnacle Systems DVCodec,
DV Video Decoder and AVI Draw.

> Google the fourcc code, and you should be able to find a link to the most
> updated version of the codec, which with any luck, should resolve the issue
> you are having.

I've just installed the latest DirectX 9 stuff directly from Microsoft -
that's what Google seemed to indicate. That's what delayed me replying and
thanking you sooner

It still doesn't like it. I've tried to 'render' as GSpot suggested (I'd
better not tell the wife I have a program named 'GSpot' <g>) It comes back
with "DirectShow was unable to render the file. Following is the error it
reported. 0x80004005: unknown". Instinctive, huh? )

Any further clues, please?

Regards

Ian Jennings

Graham Hughes
July 3rd 05, 06:02 PM
What do you mean by digi vcr? Is it digital and connected by firewire?
If you are using premiere, why are you using pinnacles forum? Premiere is
adobe, I'm not familiar with dvtools though, is this Pinnacle?
What did you use to capture?
What settings did you use?

Graham

--
Graham Hughes
MVP Digital Media
www.myvideoproblems.co.uk
www.dvds2treasure.com
www.simplydv.com


"Ian Jennings" <Ian > wrote in message
...
> Hi all
>
> I'm having a problem which I suspect is a compatibilty issue somewhere and
> I'm hoping that one of the local gurus in here will be able to advise.
>
> I've just resurrected my old digi-VCR (after a couple of years in store)
> and
> tried to upload the old tapes to save the content. I've changed machines
> since the last time I used the camera or editing software and now have a
> machine running XP SP1 - I've heard there's compatibility issues between
> SP2
> and Delphi and I *need* to run Delphi so have left SP2 alone. I've
> installed
> Premiere 5.1 and DVTools, etc. I can scan the tapes, capture clips, etc,
> etc.
>
> If I capture a clip, save it as avi (the only option) and load it into
> Premiere, then all is well. If I try and view the clip on its own using
> WMP
> then I get 'WMP has encountered an unknown error'.
>
> Has the avi format changed in the last couple of years? Do I need new
> drivers from somewhere? I've had a look around Pinnacle's web site and
> cannot
> see anything relevant. I've *tried* to use their fora but, even though I'm
> registered, it won't let me post. I tried their help desk from the only
> email
> I could find but they told me that the fora were handled from the USA and
> nothing to do with them! I've posted to rec.video.desktop but had no
> response
> from there either. I'll have another go at Pinnacle but my hopes are not
> high.
>
> Any old sweats around who can identify what silliness it is that I'm
> doing,
> please? :)
>
> MTIA
>
> Ian Jennnings
>

Ian Jennings
July 3rd 05, 08:25 PM
"Graham Hughes" wrote:

Hi Graham

Thanks for your post.

> What do you mean by digi vcr? Is it digital and connected by firewire?

No, sorry. I sort of meant digital VCR kit - cam, card, firewire, software,
et al.

> If you are using premiere, why are you using pinnacles forum? Premiere is
> adobe, I'm not familiar with dvtools though, is this Pinnacle?

Yes, and Premiere used to come bundled with it, IIRC.

> What did you use to capture?

DVTools but it's one of the original versions and I guess that it doesn't
like XP very much. Another post on Google suggested that installing DivX
would ensure that the right codec was installed but it made no difference to
whether I can view the avi's with WMP. I can view them with DivX alright so
that may well help considerably. I had thought about an upgrade but it's all
gotten quite confusing since I last bought anything to do with video. It's
all 'this suite' and 'that suite'. And, as usual with a lot of the software
companies, they assume that everyone knows exactly what they mean in their
sales bumph.

> What settings did you use?

Default, which always worked before. I don't profess to know enough to go
fiddling. :)

Cheers

************************************************** **********
Ian Jennings

This post is made entirely from recycled ones and noughts
************************************************** **********

Graham Hughes
July 3rd 05, 09:46 PM
Have you tried capturing with premiere?

--
Graham Hughes
MVP Digital Media
www.myvideoproblems.co.uk
www.dvds2treasure.com
www.simplydv.com


"Ian Jennings" > wrote in message
...
> "Graham Hughes" wrote:
>
> Hi Graham
>
> Thanks for your post.
>
>> What do you mean by digi vcr? Is it digital and connected by firewire?
>
> No, sorry. I sort of meant digital VCR kit - cam, card, firewire,
> software,
> et al.
>
>> If you are using premiere, why are you using pinnacles forum? Premiere is
>> adobe, I'm not familiar with dvtools though, is this Pinnacle?
>
> Yes, and Premiere used to come bundled with it, IIRC.
>
>> What did you use to capture?
>
> DVTools but it's one of the original versions and I guess that it doesn't
> like XP very much. Another post on Google suggested that installing DivX
> would ensure that the right codec was installed but it made no difference
> to
> whether I can view the avi's with WMP. I can view them with DivX alright
> so
> that may well help considerably. I had thought about an upgrade but it's
> all
> gotten quite confusing since I last bought anything to do with video. It's
> all 'this suite' and 'that suite'. And, as usual with a lot of the
> software
> companies, they assume that everyone knows exactly what they mean in their
> sales bumph.
>
>> What settings did you use?
>
> Default, which always worked before. I don't profess to know enough to go
> fiddling. :)
>
> Cheers
>
> ************************************************** **********
> Ian Jennings
>
> This post is made entirely from recycled ones and noughts
> ************************************************** **********
>

Ian Jennings
July 4th 05, 05:37 AM
"Graham Hughes" wrote:

> Have you tried capturing with premiere?
>

I haven't. I looked at it the other day and then remembered what a pain it
was. I'll have to try a few frames just to test to see what is saved.

Because we've moved house since I used this lot last and, because I haven't
used any of this stuff for at least a couple of years, the manual is still in
a box somewhere. Finding that is going to be fun. It was fun enough trying to
find the cables two years after you'd moved house. :)

But thanks for the suggestion, Graham. It's one I hadn't considered and I'll
have a go at that.

One thing that I don't understand that I've come across since yesterday. I
read somewhere that the problem *could* be that Pinnacle put in 'dvsd' as the
4cc while the correct representation should be 'DVSD'. When I ran GSpot no
matter *what* I tried to put in it told me it had completed successfully and
then still had 'dvsd' as its 4cc. But then it didn't matter *what* I put in
there it still wuldn't render the short test clip I was using - as per one of
my earlier posts.

The best way would for me to be a little less tight and buy a new suite but,
for the amount of video we shoot, it hardly justifies the large sum involved,
even if I could figure out what it is I need to buy! :)

Cheers

************************************************** **********
Ian Jennings

This post is made entirely from recycled ones and noughts
************************************************** **********

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