DVD R and CD RW not functioning

[Jeff]

I have a similar problem, as the message from sims below with both my DVD
reader Pioneer DVD-116 and CE-R/W. I have just recently upgraded to XP from
98SE where both were working fine. I have tried unistalling, and reloading
drivers (re plug and play) to no avail. I have physically unplugged and
replugged the connections.
The device managers shows the dreaded yellow triangle and messge (The driver
may be corrupted or
missing. (Code 39)")

[Carey Frisch [MVP]]

CD-ROM Access Is Missing and Messages Cite Error Code 31, *Code 32,
Code 19, or Code 39 After You Remove Easy CD Creator in Wi*ndows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

To resolve this issue, follow these steps:

1. Start Registry Editor (Regedt32.exe).
[Start > Run and type: REGEDIT , and hit enter]

2. Locate the UpperFilters value under the following key in the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

3. On the Edit menu, click Delete, and then click OK.

4. Locate the LowerFilters value under the same key in the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

5. On the Edit menu, click Delete, and then click OK.

6. Quit Registry Editor.NOTE: After you remove the Upperfilters value and the Lowerfilters value,
if you notice lost functionality in a particular program, such as CD recording software, you may need
to reinstall that software. If the problem recurs, consult with the software vendor for assistance.

7. Restart your computer.

Also see:

Restore CD/DVD Drives
http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm

[Courtesy of MS-MVP Doug Knox]

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx

-------------------------------------------------------------------------------------------

"Jeff" wrote:

| I have a similar problem, as the message from sims below with both my DVD
| reader Pioneer DVD-116 and CE-R/W. I have just recently upgraded to XP from
| 98SE where both were working fine. I have tried unistalling, and reloading
| drivers (re plug and play) to no avail. I have physically unplugged and
| replugged the connections.
| The device managers shows the dreaded yellow triangle and messge (The driver
| may be corrupted or
| missing. (Code 39)")

[Jeff]

thanks this fixed the problem.
"Carey Frisch [MVP]" > wrote in message
...
> CD-ROM Access Is Missing and Messages Cite Error Code 31, *Code 32,
> Code 19, or Code 39 After You Remove Easy CD Creator in Wi*ndows XP
> http://support.microsoft.com/default.aspx?scid=kb;en-us;314060
>
> To resolve this issue, follow these steps:
>
> 1. Start Registry Editor (Regedt32.exe).
> [Start > Run and type: REGEDIT , and hit enter]
>
> 2. Locate the UpperFilters value under the following key in the registry:
>
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
>
> 3. On the Edit menu, click Delete, and then click OK.
>
> 4. Locate the LowerFilters value under the same key in the registry:
>
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
>
> 5. On the Edit menu, click Delete, and then click OK.
>
> 6. Quit Registry Editor.NOTE: After you remove the Upperfilters value and
> the Lowerfilters value,
> if you notice lost functionality in a particular program, such as CD
> recording software, you may need
> to reinstall that software. If the problem recurs, consult with the
> software vendor for assistance.
>
> 7. Restart your computer.
>
> Also see:
>
> Restore CD/DVD Drives
> http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm
>
> [Courtesy of MS-MVP Doug Knox]
>
> --
> Carey Frisch
> Microsoft MVP
> Windows XP - Shell/User
> Microsoft Newsgroups
>
> Get Windows XP Service Pack 2 with Advanced Security Technologies:
> http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx
>
> -------------------------------------------------------------------------------------------
>
> "Jeff" wrote:
>
> | I have a similar problem, as the message from sims below with both my
> DVD
> | reader Pioneer DVD-116 and CE-R/W. I have just recently upgraded to XP
> from
> | 98SE where both were working fine. I have tried unistalling, and
> reloading
> | drivers (re plug and play) to no avail. I have physically unplugged and
> | replugged the connections.
> | The device managers shows the dreaded yellow triangle and messge (The
> driver
> | may be corrupted or
> | missing. (Code 39)")
>

[Joan and Alan]

I did a system restore and it worked.

Joan/FL

"Jeff" > wrote in message
...
>I have a similar problem, as the message from sims below with both my DVD
>reader Pioneer DVD-116 and CE-R/W. I have just recently upgraded to XP
>from 98SE where both were working fine. I have tried unistalling, and
>reloading drivers (re plug and play) to no avail. I have physically
>unplugged and replugged the connections.
> The device managers shows the dreaded yellow triangle and messge (The
> driver may be corrupted or
> missing. (Code 39)")
>