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Robin Murphy
July 23rd 05, 01:31 PM
Hi,

Yesterday I used a system rescue disk to fix a problem with my sound
drivers. The type of rescue was a non-destructive one - one that keeps
all your files and programs but re-installs the original operating
system and pre-installed software.I was running SP2 before the install
and the rescue CD i have has installed SP1. Now the computer seems to
be running a bit of both SP1 and SP2. I can't start the system restore
program because the System Restore service keeps failing to start. I
can't do a complete install/uninstall of SP2 because the Microsoft
Installer Service also fails to start. I also get numerous errors at
start up with processes that are used by my antivirus and printer.
Could anybody suggest a way to fix this, maybe to install/reinstall SP2
without needing the MSI Service?

Thanks.

Will Denny
July 23rd 05, 01:40 PM
Hi

Have you been Windows Update since using an XP SP1 CD? You may find some
Critical/Security Updated are now needed in prefernce to the SP1 files.

--

Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups


"Robin Murphy" > wrote in message
oups.com...
> Hi,
>
> Yesterday I used a system rescue disk to fix a problem with my sound
> drivers. The type of rescue was a non-destructive one - one that keeps
> all your files and programs but re-installs the original operating
> system and pre-installed software.I was running SP2 before the install
> and the rescue CD i have has installed SP1. Now the computer seems to
> be running a bit of both SP1 and SP2. I can't start the system restore
> program because the System Restore service keeps failing to start. I
> can't do a complete install/uninstall of SP2 because the Microsoft
> Installer Service also fails to start. I also get numerous errors at
> start up with processes that are used by my antivirus and printer.
> Could anybody suggest a way to fix this, maybe to install/reinstall SP2
> without needing the MSI Service?
>
> Thanks.
>

Robin Murphy
July 23rd 05, 02:12 PM
I can't get to the windows update site because only my Firefox browser
works not IE (I think it must be the wrong version sp1-sp2?)

S.Sengupta
July 23rd 05, 02:47 PM
Can't you visit Windows Update site only through IE?Or,not a single website?
If you face problems with Windows Update only,then see:-

Why can't I download updates?
http://www.kellys-korner-xp.com/top10faqs.htm

regards,
ssg MS-MVP

Robin Murphy wrote:
> I can't get to the windows update site because only my Firefox browser
> works not IE (I think it must be the wrong version sp1-sp2?)
>

Steve N.
July 23rd 05, 03:05 PM
Robin Murphy wrote:

> Hi,
>
> Yesterday I used a system rescue disk to fix a problem with my sound
> drivers. The type of rescue was a non-destructive one - one that keeps
> all your files and programs but re-installs the original operating
> system and pre-installed software.I was running SP2 before the install
> and the rescue CD i have has installed SP1. Now the computer seems to
> be running a bit of both SP1 and SP2. I can't start the system restore
> program because the System Restore service keeps failing to start. I
> can't do a complete install/uninstall of SP2 because the Microsoft
> Installer Service also fails to start. I also get numerous errors at
> start up with processes that are used by my antivirus and printer.
> Could anybody suggest a way to fix this, maybe to install/reinstall SP2
> without needing the MSI Service?
>
> Thanks.
>

Do a repair install of XP using a slipstreamed XP CD with SP2:

http://www.simplyguides.net/guides/using_autostreamer/using_autostreamer.html

Steve

Steve N.
July 23rd 05, 03:07 PM
Steve N. wrote:

> Robin Murphy wrote:
>
>> Hi,
>>
>> Yesterday I used a system rescue disk to fix a problem with my sound
>> drivers. The type of rescue was a non-destructive one - one that keeps
>> all your files and programs but re-installs the original operating
>> system and pre-installed software.I was running SP2 before the install
>> and the rescue CD i have has installed SP1. Now the computer seems to
>> be running a bit of both SP1 and SP2. I can't start the system restore
>> program because the System Restore service keeps failing to start. I
>> can't do a complete install/uninstall of SP2 because the Microsoft
>> Installer Service also fails to start. I also get numerous errors at
>> start up with processes that are used by my antivirus and printer.
>> Could anybody suggest a way to fix this, maybe to install/reinstall SP2
>> without needing the MSI Service?
>>
>> Thanks.
>>
>
> Do a repair install of XP using a slipstreamed XP CD with SP2:
>
> http://www.simplyguides.net/guides/using_autostreamer/using_autostreamer.html
>
>
> Steve
>

Forgot to include:

http://www.michaelstevenstech.com/XPrepairinstall.htm

Steve

Robin Murphy
July 23rd 05, 05:01 PM
I can't use auto slipstream because my windows installer service isnt
working. I get the message "The Windows Installer Service could not be
accessed. This can occour if you are running ion safe mode or if the
Windows INstaller is not correctly installed."

Steve N.
July 23rd 05, 05:14 PM
Robin Murphy wrote:

> I can't use auto slipstream because my windows installer service isnt
> working. I get the message "The Windows Installer Service could not be
> accessed. This can occour if you are running ion safe mode or if the
> Windows INstaller is not correctly installed."
>

Can you use a friend's PC?

Perhaps this article may be helpful:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q315346

Steve

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