View Full Version : Helpctr.exe missing
Mike Laughlin
December 5th 03, 01:49 AM
My helpctr.exe seems to be missing. When I click on Start -Help and Support
I get a message that my helpctr.exe is missing. I have seached my hardrive
and it does appear to not be anywhere. I ran "sfc/scannow" to replace any
corrupted files and it didn't help me. Does anyone know how to fix this? Any
help is sure appreciated. It worked for a year and all of a sudden seems to
be gone. I have run all of Windows XP updates and I don't have any Virus's.
Thank, Mike Laughlin
I am using:
Asus A7V333 motherboard
AMD xp2100
Gainward Golden Sample TI 4400 Video
XP Professional
Taurarian
December 5th 03, 01:49 AM
EXPAND - from msconfig
Description and Explanation of a Cabinet File
Cabinet files are compressed packages that contain a number of related
files. The format of a cabinet file is optimized for maximum compression.
Cabinet files on the Windows XP compact disc (CD) contains the actual
Windows files.
You can extract individual files from the cabinet files to replace missing
or corrupted files. To extract information from a .cab file in Windows XP:
1. Click Start, and then click Run.
2. In the Open box, type msconfig, and then click OK.
3. Click Expand File.
4. In the File to restore box, type the name of the file that you want
to restore.
5. In the Restore from box, type the path to the Windows XP .cab file
from which you want to restore the file, or click Browse From to locate the
Windows XP .cab file.
NOTE: The Windows XP .cab files are stored in the I386 folder on the Windows
XP compact disc (CD).
6. In the Save file in box, type the path to which you want the new
file extracted, or click Browse To locate the folder that you want.
7. Click Expand.
8. In the System Configuration Utility dialog box, click OK. If you
are prompted to restart the computer, click Restart.
Example: expand d:\i386\helpctr.ex_ c:\Windows\pchealth\helpctr\binaries
If that doesn't work see:
http://www.kellys-korner-xp.com/top10faqs.htm
"Mike Laughlin" > wrote in message
t...
> My helpctr.exe seems to be missing. When I click on Start -Help and
Support
> I get a message that my helpctr.exe is missing. I have seached my hardrive
> and it does appear to not be anywhere. I ran "sfc/scannow" to replace any
> corrupted files and it didn't help me. Does anyone know how to fix this?
Any
> help is sure appreciated. It worked for a year and all of a sudden seems
to
> be gone. I have run all of Windows XP updates and I don't have any
Virus's.
> Thank, Mike Laughlin
>
> I am using:
> Asus A7V333 motherboard
> AMD xp2100
> Gainward Golden Sample TI 4400 Video
> XP Professional
>
>
Rick \Nutcase\ Rogers
December 5th 03, 01:49 AM
Hi Mike,
Insert your WinXP Pro CD, hold hte <shift> key to override the autorun
function. Start/run msconfig, on the general tab click "expand file".
File to Expand: helpctr.exe
From: X:\I386
To: C:\Windows\PCHealth\HelpCtr\Binaries
Where X represents whatever letter is assigned your CD drive, or substitute
the location of the I386 folder on your hard drive.
--
Best of Luck,
Rick Rogers aka "Nutcase" MS-MVP - Win9x
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org
"Mike Laughlin" > wrote in message
t...
> My helpctr.exe seems to be missing. When I click on Start -Help and
Support
> I get a message that my helpctr.exe is missing. I have seached my hardrive
> and it does appear to not be anywhere. I ran "sfc/scannow" to replace any
> corrupted files and it didn't help me. Does anyone know how to fix this?
Any
> help is sure appreciated. It worked for a year and all of a sudden seems
to
> be gone. I have run all of Windows XP updates and I don't have any
Virus's.
> Thank, Mike Laughlin
>
> I am using:
> Asus A7V333 motherboard
> AMD xp2100
> Gainward Golden Sample TI 4400 Video
> XP Professional
>
>
Mike Laughlin
December 5th 03, 01:49 AM
Your instructions are great, but my msconfig doesn't work either! I searched
and MSCONFIG and my HELPCTR.exe are in a folder,
C:/windows/servicePackFiles/i386
Should I uninstall some update from windows that might have these files
locked up or the patch didn't work right?
Thanks for helping me with this very much.
Mike Laughlin
"Taurarian" > wrote in message
...
> EXPAND - from msconfig
> Description and Explanation of a Cabinet File
> Cabinet files are compressed packages that contain a number of related
> files. The format of a cabinet file is optimized for maximum compression.
> Cabinet files on the Windows XP compact disc (CD) contains the actual
> Windows files.
>
> You can extract individual files from the cabinet files to replace missing
> or corrupted files. To extract information from a .cab file in Windows XP:
>
> 1. Click Start, and then click Run.
>
> 2. In the Open box, type msconfig, and then click OK.
>
> 3. Click Expand File.
>
> 4. In the File to restore box, type the name of the file that you
want
> to restore.
>
> 5. In the Restore from box, type the path to the Windows XP .cab
file
> from which you want to restore the file, or click Browse From to locate
the
> Windows XP .cab file.
>
> NOTE: The Windows XP .cab files are stored in the I386 folder on the
Windows
> XP compact disc (CD).
>
> 6. In the Save file in box, type the path to which you want the new
> file extracted, or click Browse To locate the folder that you want.
>
> 7. Click Expand.
>
> 8. In the System Configuration Utility dialog box, click OK. If you
> are prompted to restart the computer, click Restart.
>
>
> Example: expand d:\i386\helpctr.ex_ c:\Windows\pchealth\helpctr\binaries
>
> If that doesn't work see:
> http://www.kellys-korner-xp.com/top10faqs.htm
>
>
>
> "Mike Laughlin" > wrote in message
> t...
> > My helpctr.exe seems to be missing. When I click on Start -Help and
> Support
> > I get a message that my helpctr.exe is missing. I have seached my
hardrive
> > and it does appear to not be anywhere. I ran "sfc/scannow" to replace
any
> > corrupted files and it didn't help me. Does anyone know how to fix this?
> Any
> > help is sure appreciated. It worked for a year and all of a sudden seems
> to
> > be gone. I have run all of Windows XP updates and I don't have any
> Virus's.
> > Thank, Mike Laughlin
> >
> > I am using:
> > Asus A7V333 motherboard
> > AMD xp2100
> > Gainward Golden Sample TI 4400 Video
> > XP Professional
> >
> >
>
Taurarian
December 5th 03, 01:49 AM
Mike, sorry I don't know the answer. You have tried the obvious like sfc
/scannow and tried Expand.
Suggest you repost your problem, outlining what steps you have undertaken to
date and perhaps someone with more knowledge than me may be able to assist.
Good luck.
"Mike Laughlin" > wrote in message
t...
> Your instructions are great, but my msconfig doesn't work either! I
searched
> and MSCONFIG and my HELPCTR.exe are in a folder,
> C:/windows/servicePackFiles/i386
> Should I uninstall some update from windows that might have these files
> locked up or the patch didn't work right?
> Thanks for helping me with this very much.
>
> Mike Laughlin
>
> "Taurarian" > wrote in message
> ...
> > EXPAND - from msconfig
> > Description and Explanation of a Cabinet File
> > Cabinet files are compressed packages that contain a number of related
> > files. The format of a cabinet file is optimized for maximum
compression.
> > Cabinet files on the Windows XP compact disc (CD) contains the actual
> > Windows files.
> >
> > You can extract individual files from the cabinet files to replace
missing
> > or corrupted files. To extract information from a .cab file in Windows
XP:
> >
> > 1. Click Start, and then click Run.
> >
> > 2. In the Open box, type msconfig, and then click OK.
> >
> > 3. Click Expand File.
> >
> > 4. In the File to restore box, type the name of the file that you
> want
> > to restore.
> >
> > 5. In the Restore from box, type the path to the Windows XP .cab
> file
> > from which you want to restore the file, or click Browse From to locate
> the
> > Windows XP .cab file.
> >
> > NOTE: The Windows XP .cab files are stored in the I386 folder on the
> Windows
> > XP compact disc (CD).
> >
> > 6. In the Save file in box, type the path to which you want the
new
> > file extracted, or click Browse To locate the folder that you want.
> >
> > 7. Click Expand.
> >
> > 8. In the System Configuration Utility dialog box, click OK. If
you
> > are prompted to restart the computer, click Restart.
> >
> >
> > Example: expand d:\i386\helpctr.ex_ c:\Windows\pchealth\helpctr\binaries
> >
> > If that doesn't work see:
> > http://www.kellys-korner-xp.com/top10faqs.htm
> >
> >
> >
> > "Mike Laughlin" > wrote in message
> > t...
> > > My helpctr.exe seems to be missing. When I click on Start -Help and
> > Support
> > > I get a message that my helpctr.exe is missing. I have seached my
> hardrive
> > > and it does appear to not be anywhere. I ran "sfc/scannow" to replace
> any
> > > corrupted files and it didn't help me. Does anyone know how to fix
this?
> > Any
> > > help is sure appreciated. It worked for a year and all of a sudden
seems
> > to
> > > be gone. I have run all of Windows XP updates and I don't have any
> > Virus's.
> > > Thank, Mike
Laughlin
> > >
> > > I am using:
> > > Asus A7V333 motherboard
> > > AMD xp2100
> > > Gainward Golden Sample TI 4400 Video
> > > XP Professional
> > >
> > >
> >
>
>
Donald Link
December 5th 03, 01:49 AM
What a helpful hint. Seems like there is something new you can learn
everyday. This posting is one to keep. Thanks from all the struggling
people.
"Taurarian" > wrote in message
...
> EXPAND - from msconfig
> Description and Explanation of a Cabinet File
> Cabinet files are compressed packages that contain a number of related
> files. The format of a cabinet file is optimized for maximum compression.
> Cabinet files on the Windows XP compact disc (CD) contains the actual
> Windows files.
>
> You can extract individual files from the cabinet files to replace missing
> or corrupted files. To extract information from a .cab file in Windows XP:
>
> 1. Click Start, and then click Run.
>
> 2. In the Open box, type msconfig, and then click OK.
>
> 3. Click Expand File.
>
> 4. In the File to restore box, type the name of the file that you
want
> to restore.
>
> 5. In the Restore from box, type the path to the Windows XP .cab
file
> from which you want to restore the file, or click Browse From to locate
the
> Windows XP .cab file.
>
> NOTE: The Windows XP .cab files are stored in the I386 folder on the
Windows
> XP compact disc (CD).
>
> 6. In the Save file in box, type the path to which you want the new
> file extracted, or click Browse To locate the folder that you want.
>
> 7. Click Expand.
>
> 8. In the System Configuration Utility dialog box, click OK. If you
> are prompted to restart the computer, click Restart.
>
>
> Example: expand d:\i386\helpctr.ex_ c:\Windows\pchealth\helpctr\binaries
>
> If that doesn't work see:
> http://www.kellys-korner-xp.com/top10faqs.htm
>
>
>
> "Mike Laughlin" > wrote in message
> t...
> > My helpctr.exe seems to be missing. When I click on Start -Help and
> Support
> > I get a message that my helpctr.exe is missing. I have seached my
hardrive
> > and it does appear to not be anywhere. I ran "sfc/scannow" to replace
any
> > corrupted files and it didn't help me. Does anyone know how to fix this?
> Any
> > help is sure appreciated. It worked for a year and all of a sudden seems
> to
> > be gone. I have run all of Windows XP updates and I don't have any
> Virus's.
> > Thank, Mike Laughlin
> >
> > I am using:
> > Asus A7V333 motherboard
> > AMD xp2100
> > Gainward Golden Sample TI 4400 Video
> > XP Professional
> >
> >
>
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