Upgrade and Modem

[Richard Bird]

I installed XP Professional over win98. It appears to be raesonably ok
but I cant go online
When i access my dial up software I have error 633 saying com port is
in use by something else. When I check modem status it says working
fine. Also says its a Lucent? software modem - which it wasnt under
win 98. However when i tred to put in another modem I got a ghastly
blue screen and for qute a while after could do nothong. Got it back
to an xp screen at present but still no poss to acces internet. The
only other item that appears is a message that says DVD decoder needs
updating and go online dddddddd!!!!
Thanks in anticipation
Rich

[Jim Jackson]

Sounds like your first install didn't completely take. Another install would
be my suggestion. I had a similar problem with getting online recently after
running XP for over a year with no problems. Also got the DVD decoder needs
upgrade at the same time as this problem. Turned out to be a lousy ad for
more costly software that I don't need. My problem: the modem would
actually connect but could get no websites to load and could get no
emails... Tried everything I could think of before doing a 'new install'
including 'system restore', which had always solved past problems, but
nothing worked. After 'new install', all appears to be solid again.

"Richard Bird" > wrote in message
...
> I installed XP Professional over win98. It appears to be raesonably ok
> but I cant go online
> When i access my dial up software I have error 633 saying com port is
> in use by something else. When I check modem status it says working
> fine. Also says its a Lucent? software modem - which it wasnt under
> win 98. However when i tred to put in another modem I got a ghastly
> blue screen and for qute a while after could do nothong. Got it back
> to an xp screen at present but still no poss to acces internet. The
> only other item that appears is a message that says DVD decoder needs
> updating and go online dddddddd!!!!
> Thanks in anticipation
> Rich

[Donald Link]

I think this is a case where a clean format and install would get rid of all
the problems and reinstall hardware with the correct xp drivers. It is a
lot more trouble than installing over an old operation system, but then you
will never know whether the old operating system is contributing to the
problem or whether it is an xp conflict.




"Jim Jackson" > wrote in message
...
> Sounds like your first install didn't completely take. Another install
would
> be my suggestion. I had a similar problem with getting online recently
after
> running XP for over a year with no problems. Also got the DVD decoder
needs
> upgrade at the same time as this problem. Turned out to be a lousy ad for
> more costly software that I don't need. My problem: the modem would
> actually connect but could get no websites to load and could get no
> emails... Tried everything I could think of before doing a 'new install'
> including 'system restore', which had always solved past problems, but
> nothing worked. After 'new install', all appears to be solid again.
>
> "Richard Bird" > wrote in message
> ...
> > I installed XP Professional over win98. It appears to be raesonably ok
> > but I cant go online
> > When i access my dial up software I have error 633 saying com port is
> > in use by something else. When I check modem status it says working
> > fine. Also says its a Lucent? software modem - which it wasnt under
> > win 98. However when i tred to put in another modem I got a ghastly
> > blue screen and for qute a while after could do nothong. Got it back
> > to an xp screen at present but still no poss to acces internet. The
> > only other item that appears is a message that says DVD decoder needs
> > updating and go online dddddddd!!!!
> > Thanks in anticipation
> > Rich
>
>