Updates causing malfunctions

[Randy]

Yesterday, I received update files from Norton Internet
Security and from the Windows updater. These were
installed automatically. Since that time, on start up no
sounds come up, the start up screen now takes several
minutes to load the programs and Norton Internet Security
Professional will not load automatically. I have to
select it from the desktop. Everything was working fine
until these updates happened. Microsoft says it is an
eMachines problem, and eMachines says it is Norton or
Microsofts' problem. I am running a 1.8 gig Celeron with
1 Gb of RAM and Windows XP@ Home. Does anyone have any
ideas, other than scrapping the computer?

[Jupiter Jones [MVP]]

Randy;
1. Try uninstalling the Updates in Add/Remove Programs.
2. Uninstall Norton, reboot, install Norton.
3. System Restore to a time before issue started.

--
Jupiter Jones [MVP]
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"Randy" > wrote in message
...
> Yesterday, I received update files from Norton Internet
> Security and from the Windows updater. These were
> installed automatically. Since that time, on start up no
> sounds come up, the start up screen now takes several
> minutes to load the programs and Norton Internet Security
> Professional will not load automatically. I have to
> select it from the desktop. Everything was working fine
> until these updates happened. Microsoft says it is an
> eMachines problem, and eMachines says it is Norton or
> Microsofts' problem. I am running a 1.8 gig Celeron with
> 1 Gb of RAM and Windows XP@ Home. Does anyone have any
> ideas, other than scrapping the computer?