Messenger 4.7 thinks it's signed in but isn't!

[Richard Wagstaff]

Although Windows Messenger is showing it's signed in, other Windows
Messenger users are telling me that I'm off-line. I'm only aware that I've
dropped off-line when I attempt to send an instant message - after a minute
or so I get a dialogue telling me that my message couldn't be delivered and
the sign-in screen appears. I seem to be dropping off the messenger network
after a few minutes.

Can anyone help?

Regards,

Richard

[Jonathan Kay [MVP]]

Greetings Richard,

This could be the result of a proxy in place on your network or service provider which is
timing out your connection. You may want to try MSN Messenger instead which uses a newer
version of the protocol which usually defeats this timing out conditions fairly well:
http://messenger.msn.com/download
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.

"Richard Wagstaff" > wrote in message
...
> Although Windows Messenger is showing it's signed in, other Windows Messenger users are
> telling me that I'm off-line. I'm only aware that I've dropped off-line when I attempt to
> send an instant message - after a minute or so I get a dialogue telling me that my message
> couldn't be delivered and the sign-in screen appears. I seem to be dropping off the
> messenger network after a few minutes.
>
> Can anyone help?
>
> Regards,
>
> Richard
>

[Richard Wagstaff]

Thanks Jonathan - I'll give it a try.

Richard


"Jonathan Kay [MVP]" > wrote in message
...
> Greetings Richard,
>
> This could be the result of a proxy in place on your network or service
> provider which is timing out your connection. You may want to try MSN
> Messenger instead which uses a newer version of the protocol which usually
> defeats this timing out conditions fairly well:
> http://messenger.msn.com/download
> ____________________________________________
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2005 Jonathan Kay.
> You *must* contact me for redistribution rights.
>
> "Richard Wagstaff" > wrote in message
> ...
>> Although Windows Messenger is showing it's signed in, other Windows
>> Messenger users are telling me that I'm off-line. I'm only aware that
>> I've dropped off-line when I attempt to send an instant message - after a
>> minute or so I get a dialogue telling me that my message couldn't be
>> delivered and the sign-in screen appears. I seem to be dropping off the
>> messenger network after a few minutes.
>>
>> Can anyone help?
>>
>> Regards,
>>
>> Richard
>>
>
>