problems with network settings??

[Mary]

I CAN'T MAKE PURCHASES ONLINE. WHEN I TRY I GET AN ERROR
READING...SAYING... THIS PAGE CANNOT BE DISPLAYED. IT
DIRECTS ME TO CHECK MY NETWORK SETTINGS. I ALSO CANNOT
ACCESS MY HOTMAIL OR INSTANT MESSENGER. I JUST CAN'T
FIGURE IT OUT. SBC GLOBAL TRIED TO HELP ME, AND HP WILL
NOT RETURN MY PHONE MESSAGES.
CAN ANYONE PLEASE HELP ME?? MY LAST RESORT IS TO WIPE
AND RELOAD AND I REALLY DON'T WANT TO DO THAT UNLESS I
ABSOLUTELY HAVE TO.

THANKS,
MARY

[Allan]

Mary, first, please stop shouting. That's what writing in CAPS means.
Second, if you expect any help from this forum, I suggest you tell us some
specifics, like your operating system, if you have cable, dsl, or dialup or
even Wireless for a connection, and if you can get online at all. (not just
for purchases). Do you have a Desktop computer or a Laptop?
Good Luck,
AL
"Mary" > wrote in message
...
> I CAN'T MAKE PURCHASES ONLINE. WHEN I TRY I GET AN ERROR
> READING...SAYING... THIS PAGE CANNOT BE DISPLAYED. IT
> DIRECTS ME TO CHECK MY NETWORK SETTINGS. I ALSO CANNOT
> ACCESS MY HOTMAIL OR INSTANT MESSENGER. I JUST CAN'T
> FIGURE IT OUT. SBC GLOBAL TRIED TO HELP ME, AND HP WILL
> NOT RETURN MY PHONE MESSAGES.
> CAN ANYONE PLEASE HELP ME?? MY LAST RESORT IS TO WIPE
> AND RELOAD AND I REALLY DON'T WANT TO DO THAT UNLESS I
> ABSOLUTELY HAVE TO.
>
> THANKS,
> MARY

[Na'Tasha D.Smith]

I agree with the shouting.....STOP......
what I think is happening is your security on your computer is not allowing
you to see these sights. here's what you can try to do.......go to your
internet options (in internet explorer go to)tool>click privacy tab> set
your cookies to medium.
tasha

"Mary" > wrote in message
...
> I CAN'T MAKE PURCHASES ONLINE. WHEN I TRY I GET AN ERROR
> READING...SAYING... THIS PAGE CANNOT BE DISPLAYED. IT
> DIRECTS ME TO CHECK MY NETWORK SETTINGS. I ALSO CANNOT
> ACCESS MY HOTMAIL OR INSTANT MESSENGER. I JUST CAN'T
> FIGURE IT OUT. SBC GLOBAL TRIED TO HELP ME, AND HP WILL
> NOT RETURN MY PHONE MESSAGES.
> CAN ANYONE PLEASE HELP ME?? MY LAST RESORT IS TO WIPE
> AND RELOAD AND I REALLY DON'T WANT TO DO THAT UNLESS I
> ABSOLUTELY HAVE TO.
>
> THANKS,
> MARY