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James Tepe
December 11th 03, 10:45 PM
I have XP Pro SP1. Several weeks ago my computer
developed a problem shutting down. It never shuts down
when I try a normal shutdown, but it always does when I
click Shutdown a 'second' time. It also started to shut
down when I click "restart" and when software installs
require restarts automatically it does not restart. I
have no clue as to why. Buggy MS update?? Event log
shows "shutdown failed/cancelled" All else works ok.

Richard
December 11th 03, 10:45 PM
Hi James,

Here is a excelent article to help diagnose shutdown problems.

http://aumha.org/a/shtdwnxp.htm

If that does not help you can use " Force " to close the program which is
not closing properly. Karens Show Stopper.

www.karenware.com/

Hope this helps
Richard

"James Tepe" > wrote in message
...
> I have XP Pro SP1. Several weeks ago my computer
> developed a problem shutting down. It never shuts down
> when I try a normal shutdown, but it always does when I
> click Shutdown a 'second' time. It also started to shut
> down when I click "restart" and when software installs
> require restarts automatically it does not restart. I
> have no clue as to why. Buggy MS update?? Event log
> shows "shutdown failed/cancelled" All else works ok.

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