View Full Version : IE6 not working good after installing sp2
dh
August 11th 05, 06:31 PM
After installing SP2, the IE6 does not work very well.
It always results in DNS error no matter which URL I enter.
After I reset the local area connection, it works again.
My installation of SP2 is done by downloading the SP2 and save it in a
folder.
The updated firewall and antivirus software is running at the time I
download the SP2.
I disconnected the internet connection at the time I install the SP2.
So, which parameters should I check to find the problem?
Thanx
Bruce Hagen
August 11th 05, 06:43 PM
Remove SP2 and download it in the normal manner with your anti-virus turned
off. It can easily cause a bad install.
If you want SP2 on a CD:
XP SP2 CD:
http://www.microsoft.com/windowsxp/downloads/updates/sp2/cdorder/en_us/default.mspx
Run a Defrag after you're done.
Bruce Hagen
MS MVP - (IE/OE)
~IB-CA~
"dh" > wrote in message
...
> After installing SP2, the IE6 does not work very well.
> It always results in DNS error no matter which URL I enter.
> After I reset the local area connection, it works again.
>
> My installation of SP2 is done by downloading the SP2 and save it in a
> folder.
> The updated firewall and antivirus software is running at the time I
> download the SP2.
> I disconnected the internet connection at the time I install the SP2.
>
> So, which parameters should I check to find the problem?
> Thanx
>
Frank Saunders, MS-MVP IE/OE
August 11th 05, 06:55 PM
"dh" > wrote in message
> After installing SP2, the IE6 does not work very well.
> It always results in DNS error no matter which URL I enter.
> After I reset the local area connection, it works again.
>
> My installation of SP2 is done by downloading the SP2 and save it in a
> folder.
> The updated firewall and antivirus software is running at the time I
> download the SP2.
> I disconnected the internet connection at the time I install the SP2.
>
> So, which parameters should I check to find the problem?
> Thanx
Remove SP2 and then remove any spyware. After that turn off your anti-virus
before reinstalling SP2.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx
CAUTION!!!!! Removing some spyware can damage the Winsock stack and you may
not be able to connect to the Internet. Before you try to remove spyware,
download a copy of LSP-Fix - a free program to repair damaged Winsock 2
stacks (all Windows versions)
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset
See
Dealing with Unwanted Spyware and Parasites
http://mvps.org/winhelp2002/unwanted.htm
Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/data/tshoot.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com
--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
dh
August 11th 05, 06:59 PM
Do I need to leave my NIS firewall on when I download the SP2?
If I turned off the anti-virus software and the worm or virus appear at that
time, does my PC still have protection?
Thanx
"Bruce Hagen" > wrote in message
...
> Remove SP2 and download it in the normal manner with your anti-virus
> turned off. It can easily cause a bad install.
>
> If you want SP2 on a CD:
>
> XP SP2 CD:
> http://www.microsoft.com/windowsxp/downloads/updates/sp2/cdorder/en_us/default.mspx
>
> Run a Defrag after you're done.
>
> Bruce Hagen
> MS MVP - (IE/OE)
> ~IB-CA~
>
> "dh" > wrote in message
> ...
>> After installing SP2, the IE6 does not work very well.
>> It always results in DNS error no matter which URL I enter.
>> After I reset the local area connection, it works again.
>>
>> My installation of SP2 is done by downloading the SP2 and save it in a
>> folder.
>> The updated firewall and antivirus software is running at the time I
>> download the SP2.
>> I disconnected the internet connection at the time I install the SP2.
>>
>> So, which parameters should I check to find the problem?
>> Thanx
>>
>
Bruce Hagen
August 11th 05, 07:05 PM
You don't have to turn off your firewall, but what worm are you talking
about? Have a look at Frank's reply.
--
Bruce Hagen
MS-MVP - (IE/OE)
~IB-CA~
"dh" > wrote in message
...
> Do I need to leave my NIS firewall on when I download the SP2?
> If I turned off the anti-virus software and the worm or virus appear at
> that time, does my PC still have protection?
> Thanx
>
>
> "Bruce Hagen" > wrote in message
> ...
>> Remove SP2 and download it in the normal manner with your anti-virus
>> turned off. It can easily cause a bad install.
>>
>> If you want SP2 on a CD:
>>
>> XP SP2 CD:
>> http://www.microsoft.com/windowsxp/downloads/updates/sp2/cdorder/en_us/default.mspx
>>
>> Run a Defrag after you're done.
>>
>> Bruce Hagen
>> MS MVP - (IE/OE)
>> ~IB-CA~
>>
>> "dh" > wrote in message
>> ...
>>> After installing SP2, the IE6 does not work very well.
>>> It always results in DNS error no matter which URL I enter.
>>> After I reset the local area connection, it works again.
>>>
>>> My installation of SP2 is done by downloading the SP2 and save it in a
>>> folder.
>>> The updated firewall and antivirus software is running at the time I
>>> download the SP2.
>>> I disconnected the internet connection at the time I install the SP2.
>>>
>>> So, which parameters should I check to find the problem?
>>> Thanx
>>>
>>
>
>
PA Bear
August 11th 05, 09:14 PM
1. Uninstall SP2 via Add/Remove Programs and reboot.
2. Run a thorough check for hijackware, including posting your HijackThis
log to an appropriate forum.
Check for Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/
When all else fails, HijackThis (http://aumha.net/downloads/hijackthis.zip)
is the preferred tool to use. It will help you to both identify and remove
any hijackware/spyware.
**Post your HijackThis log to http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html, http://aumha.net/viewforum.php?f=30 or
other appropriate forum for expert analysis, not here.**
3. Do not install SP2 until an expert gives your HijackThis log a clean bill
of health.
Also see:
What to Know Before Downloading/Installing SP2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx
Installing SP2 Step-by-Step
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto
Troubleshooting Your Installation
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot
WinXP SP2 FAQ: What to do after installing SP2
http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2installed
Service Pack (any) Installation Checklist (MVP Jupiter Jones)
http://www3.telus.net/dandemar/spackins.htm
WinXP SP2-specific Page (MVP Jupiter Jones)
http://www3.telus.net/dandemar/xpsp2.htm
The hard disk space requirements for Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?kbid=837783
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security
dh wrote:
> After installing SP2, the IE6 does not work very well.
> It always results in DNS error no matter which URL I enter.
> After I reset the local area connection, it works again.
>
> My installation of SP2 is done by downloading the SP2 and save it in a
> folder.
> The updated firewall and antivirus software is running at the time I
> download the SP2.
> I disconnected the internet connection at the time I install the SP2.
>
> So, which parameters should I check to find the problem?
> Thanx
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