System Restore

[RHartsook]

When attempting to do a system restore, I got this error
message: The Procedure Entry Point
RemoteAssistancePrepareSystemRestore could not be located
in the Dynamic Library.

I need some technical help but am unable to access Windows
Technical Assistance. I keep getting a run around. Can
you help?

[Patty MacDuffie]

Put your XP CD (if you have one) in the CD-drive. If not, your XP files =
are probably on the hard drive, so don't worry about it. Go to =
Start/Run and type in "SFC /scannow" without the quotes and hit enter. =
This will check your system files to make sure they are okay.
--=20
Patty MacDuffie
Windows XP MVP

"RHartsook" > wrote in message =
...
> When attempting to do a system restore, I got this error=20
> message: The Procedure Entry Point=20
> RemoteAssistancePrepareSystemRestore could not be located=20
> in the Dynamic Library. =20
>=20
> I need some technical help but am unable to access Windows=20
> Technical Assistance. I keep getting a run around. Can=20
> you help?

[Cathy]

Patty,

How does this work? I am having the same problem as the
other poster.

I tried putting my XP CD in the CD drive and then running
System restore but that didn't work. Then I ran the
System File Checker and everything checked out ok.

I am still gettting the error message when trying to run
System Restore. My problem started after I did a Repair
of XP-Home.

Thanks.


>-----Original Message-----
>Put your XP CD (if you have one) in the CD-drive. If
not, your XP files are probably on the hard drive, so
don't worry about it. Go to Start/Run and type
in "SFC /scannow" without the quotes and hit enter. This
will check your system files to make sure they are okay.
>--
>Patty MacDuffie
>Windows XP MVP
>
>"RHartsook" > wrote in message
...
>> When attempting to do a system restore, I got this
error
>> message: The Procedure Entry Point
>> RemoteAssistancePrepareSystemRestore could not be
located
>> in the Dynamic Library.
>>
>> I need some technical help but am unable to access
Windows
>> Technical Assistance. I keep getting a run around.
Can
>> you help?
>.
>

[Patty MacDuffie]

Cathy, as near as I can tell, no one has the answer to this one yet. :( =
It has popped up a few times over the last few months, but I don't see =
any definite solutions anywhere. Not even any real identification of =
the cause. Sorry.
--=20
Patty MacDuffie
Windows XP MVP

"Cathy" > wrote in message =
...
> Patty,
>=20
> How does this work? I am having the same problem as the=20
> other poster.
>=20
> I tried putting my XP CD in the CD drive and then running=20
> System restore but that didn't work. Then I ran the=20
> System File Checker and everything checked out ok.
>=20
> I am still gettting the error message when trying to run=20
> System Restore. My problem started after I did a Repair=20
> of XP-Home.
>=20
> Thanks.
>=20
>=20
> >-----Original Message-----
> >Put your XP CD (if you have one) in the CD-drive. If=20
> not, your XP files are probably on the hard drive, so=20
> don't worry about it. Go to Start/Run and type=20
> in "SFC /scannow" without the quotes and hit enter. This=20
> will check your system files to make sure they are okay.
> >--=20
> >Patty MacDuffie
> >Windows XP MVP
> >
> >"RHartsook" > wrote in message=20
> ...
> >> When attempting to do a system restore, I got this=20
> error=20
> >> message: The Procedure Entry Point=20
> >> RemoteAssistancePrepareSystemRestore could not be=20
> located=20
> >> in the Dynamic Library. =20
> >>=20
> >> I need some technical help but am unable to access=20
> Windows=20
> >> Technical Assistance. I keep getting a run around. =20
> Can=20
> >> you help?
> >.
> >

[Cathy]

Hi Patty.

Thanks for your reply. I re-installed Service Pack 1 last
night after I posted my original message and lo and behold
it solved the problem!

Perhaps even those who haven't done an XP-Repair can still
try re-installing SP-1 to see if it will fix this System
Restore issue.

I don't spend much time on these boards, so I'm posting it
here so that perhaps you guys can suggest this to others
when they're having the same problem/receiving the same
error message.

Hope this helps.

Cathy


>-----Original Message-----
>
>Cathy, as near as I can tell, no one has the answer to
this one yet. :( It has popped up a few times over the
last few months, but I don't see any definite solutions
anywhere. Not even any real identification of the cause.
Sorry.
>--
>Patty MacDuffie
>Windows XP MVP
>
>"Cathy" > wrote in message
...
>> Patty,
>>
>> How does this work? I am having the same problem as
the
>> other poster.
>>
>> I tried putting my XP CD in the CD drive and then
running
>> System restore but that didn't work. Then I ran the
>> System File Checker and everything checked out ok.
>>
>> I am still gettting the error message when trying to
run
>> System Restore. My problem started after I did a
Repair
>> of XP-Home.
>>
>> Thanks.
>>
>>
>> >-----Original Message-----
>> >Put your XP CD (if you have one) in the CD-drive. If
>> not, your XP files are probably on the hard drive, so
>> don't worry about it. Go to Start/Run and type
>> in "SFC /scannow" without the quotes and hit enter.
This
>> will check your system files to make sure they are okay.
>> >--
>> >Patty MacDuffie
>> >Windows XP MVP
>> >
>> >"RHartsook" > wrote in message
>> ...
>> >> When attempting to do a system restore, I got this
>> error
>> >> message: The Procedure Entry Point
>> >> RemoteAssistancePrepareSystemRestore could not be
>> located
>> >> in the Dynamic Library.
>> >>
>> >> I need some technical help but am unable to access
>> Windows
>> >> Technical Assistance. I keep getting a run around.
>> Can
>> >> you help?
>> >.
>> >
>.
>

[Patty MacDuffie]

Thanks for posting back, Cathy. That's very helpful!
--=20
Patty MacDuffie
Windows XP MVP

"Cathy" > wrote in message =
...
> Hi Patty.
>=20
> Thanks for your reply. I re-installed Service Pack 1 last=20
> night after I posted my original message and lo and behold=20
> it solved the problem!
>=20
> Perhaps even those who haven't done an XP-Repair can still=20
> try re-installing SP-1 to see if it will fix this System=20
> Restore issue.
>=20
> I don't spend much time on these boards, so I'm posting it=20
> here so that perhaps you guys can suggest this to others=20
> when they're having the same problem/receiving the same=20
> error message.
>=20
> Hope this helps.
>=20
> Cathy
>=20
>=20
> >-----Original Message-----
> >
> >Cathy, as near as I can tell, no one has the answer to=20
> this one yet. :( It has popped up a few times over the=20
> last few months, but I don't see any definite solutions=20
> anywhere. Not even any real identification of the cause. =20
> Sorry.
> >--=20
> >Patty MacDuffie
> >Windows XP MVP
> >
> >"Cathy" > wrote in message=20
> ...
> >> Patty,
> >>=20
> >> How does this work? I am having the same problem as=20
> the=20
> >> other poster.
> >>=20
> >> I tried putting my XP CD in the CD drive and then=20
> running=20
> >> System restore but that didn't work. Then I ran the=20
> >> System File Checker and everything checked out ok.
> >>=20
> >> I am still gettting the error message when trying to=20
> run=20
> >> System Restore. My problem started after I did a=20
> Repair=20
> >> of XP-Home.
> >>=20
> >> Thanks.
> >>=20
> >>=20
> >> >-----Original Message-----
> >> >Put your XP CD (if you have one) in the CD-drive. If=20
> >> not, your XP files are probably on the hard drive, so=20
> >> don't worry about it. Go to Start/Run and type=20
> >> in "SFC /scannow" without the quotes and hit enter. =20
> This=20
> >> will check your system files to make sure they are okay.
> >> >--=20
> >> >Patty MacDuffie
> >> >Windows XP MVP
> >> >
> >> >"RHartsook" > wrote in message=20
> >> ...
> >> >> When attempting to do a system restore, I got this=20
> >> error=20
> >> >> message: The Procedure Entry Point=20
> >> >> RemoteAssistancePrepareSystemRestore could not be=20
> >> located=20
> >> >> in the Dynamic Library. =20
> >> >>=20
> >> >> I need some technical help but am unable to access=20
> >> Windows=20
> >> >> Technical Assistance. I keep getting a run around. =20
> >> Can=20
> >> >> you help?
> >> >.
> >> >
> >.
> >