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View Full Version : XPHome constant hotfix install at login


Phil S
December 11th 03, 10:48 PM
Make sure the user has an internet connection and run the
Windows Update by clicking start and there should be a
shortcut that is there by default. Let it scan the
machine and then do all the critical updates. After
completion you will reboot and shouldn't get that update
message anymore.

>-----Original Message-----
>I have a friend who get an XP Update message everytime
he
>logs on to the system
>
>It is for HotFix Q314862. and is trying to be run from
>something like c:\67fd678768f67867fd67678sdf6sd78
>\update\update.exe
>
>if he selects Next he gets access denied.
>
>The next time he logs on he gets the same message.
>
>I have tried to look in the relevant directory but get
>access denied.
>
>It is XPHome and I was logged in as a user called admin.
I
>don't know if this is the same as administrator.
>
>I have looked in msconfig/startup and cannot find an
>obvious candidate of what is kicking it off.
>
>Logged on as admin (which I am sure is SuperUser)
>
>Logged in - up pops the update, click next, tries but
gets
>access denied.
>
>Looked in msconfig, nothing that looks unusual.
>
>Looked in regedit/ run and runonce, again nothing
unusual.
>
>Went to hotfix keys in regedit and removed the entry for
>the fix
>
>searched for update.exe, and only found stuff in
muicache,
>so I deleted them.
>
>After that there was no reference to the hotfix or
>update.exe in regedit.
>
>Logged off and back on again, up pops the install
window,
>argh!!!
>
>I found some files at c:\6786866v68767867g676\update\
and
>other similar ones, but was getting access denied when I
>tried to get to them.
>
>Questions:
>
>Has anyone got a clue how to sort this?
>How can I get around the access issue, given that I was
>superuser
>What is telling the system to run the update, and how
can
>I get rid.
>
>It is not stopping is system from working but it is a
tad
>annoying to have to cancel the window at every login.
>.
>

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