Add a printer doesn't work.

[Queb]

Hello, i'm trying to install my Lexmark Z12 printer.
So i install the software that goes with the printer. Thats no problem. Now obviously i can't start printing pages from the internet or Word without the OS identifying the printer. I go to control panel then click on Printers and Faxes. I click on the Add a printer button but nothing happens. I keep clicking and its like its not even there but it does highlight when i move my cursor over it.I click on the button below it which is set up faxing and that works fine. I click the troubleshoot buttons and thats fine. So i'm kinda confused why its just that button not working.
I've looked through the help and support center and nothing really shows up with the problem i am encountering. I do click on "I can't install a local printer" but thats talking about stuff that happens after clicking on the "add a printer" button. Hope to hear from you soon.

Thanks, Mark

[Cari \(MS-MVP\)]

Your print spooler appears to have stopped.

http://www.coribright.com/windows/Article%20Nine.htm

And also remember you must be logged on as an Administrator.
--
Cari (MS-MVP)
Printing & Imaging



"Queb" > wrote in message
...
>
> Hello, i'm trying to install my Lexmark Z12 printer.
> So i install the software that goes with the printer. Thats no
> problem. Now obviously i can't start printing pages from the internet
> or Word without the OS identifying the printer. I go to control panel
> then click on Printers and Faxes. I click on the Add a printer button
> but nothing happens. I keep clicking and its like its not even there
> but it does highlight when i move my cursor over it.I click on the
> button below it which is set up faxing and that works fine. I click the
> troubleshoot buttons and thats fine. So i'm kinda confused why its just
> that button not working.
> I've looked through the help and support center and nothing really
> shows up with the problem i am encountering. I do click on "I can't
> install a local printer" but thats talking about stuff that happens
> after clicking on the "add a printer" button. Hope to hear from you
> soon.
>
> Thanks, Mark
>
>
> --
> Queb

[Queb]

Well, i did as you said. I logged in as an administrator and went to command prompt and typed in net start spooler but it said that the requested service has already been started. So i go back into printers and faxes not knowing if it worked. I click on add a printer and still nothing happens. Any new suggestions?


Your print spooler appears to have stopped.

http://www.coribright.com/windows/Article%20Nine.htm

And also remember you must be logged on as an Administrator.
--
Cari (MS-MVP)
Printing & Imaging



"Queb" wrote in message
...

Hello, i'm trying to install my Lexmark Z12 printer.
So i install the software that goes with the printer. Thats no
problem. Now obviously i can't start printing pages from the internet
or Word without the OS identifying the printer. I go to control panel
then click on Printers and Faxes. I click on the Add a printer button
but nothing happens. I keep clicking and its like its not even there
but it does highlight when i move my cursor over it.I click on the
button below it which is set up faxing and that works fine. I click the
troubleshoot buttons and thats fine. So i'm kinda confused why its just
that button not working.
I've looked through the help and support center and nothing really
shows up with the problem i am encountering. I do click on "I can't
install a local printer" but thats talking about stuff that happens
after clicking on the "add a printer" button. Hope to hear from you
soon.

Thanks, Mark


--
Queb

[Cari \(MS-MVP\)]

Go to the Lexmark website (www.lexmark.com) and download the drivers from
there for the Z12.
--
Cari (MS-MVP)
Printing & Imaging



"Queb" > wrote in message
...
>
> Well, i did as you said. I logged in as an administrator and went to
> command prompt and typed in net start spooler but it said that the
> requested service has already been started. So i go back into printers
> and faxes not knowing if it worked. I click on add a printer and still
> nothing happens. Any new suggestions?
>
>
> Cari \(MS-MVP\) Wrote:
>> Your print spooler appears to have stopped.
>>
>> http://www.coribright.com/windows/Article%20Nine.htm
>>
>> And also remember you must be logged on as an Administrator.
>> --
>> Cari (MS-MVP)
>> Printing & Imaging
>>
>>
>>
>> "Queb" wrote in message
>> ...-
>>
>> Hello, i'm trying to install my Lexmark Z12 printer.
>> So i install the software that goes with the printer. Thats no
>> problem. Now obviously i can't start printing pages from the internet
>> or Word without the OS identifying the printer. I go to control panel
>> then click on Printers and Faxes. I click on the Add a printer button
>> but nothing happens. I keep clicking and its like its not even there
>> but it does highlight when i move my cursor over it.I click on the
>> button below it which is set up faxing and that works fine. I click
>> the
>> troubleshoot buttons and thats fine. So i'm kinda confused why its
>> just
>> that button not working.
>> I've looked through the help and support center and nothing really
>> shows up with the problem i am encountering. I do click on "I can't
>> install a local printer" but thats talking about stuff that happens
>> after clicking on the "add a printer" button. Hope to hear from you
>> soon.
>>
>> Thanks, Mark
>>
>>
>> --
>> Queb-
>
>
> --
> Queb

[Queb]

Ok, i downloaded the CJ2012SE driver from the Lexmark website. I unzip it to a folder. I look at the readme file and says Lexmark System Driver
Date: August 7, 2001

Please close all applications before installing the driver.

This driver can only be installed through the Windows Add Printer Wizard.
Click UNZIP on the next screen to extract the driver files.

Choose OK to continue with the Self-Extraction Program...

The problem is that I can't enter the Windows Add Printer Wizard. The add printer button still doesn't work, so in order to install this driver it seems like i have to get that button working.

Go to the Lexmark website (www.lexmark.com) and download the drivers from
there for the Z12.
--
Cari (MS-MVP)
Printing & Imaging



"Queb" wrote in message
...

Well, i did as you said. I logged in as an administrator and went to
command prompt and typed in net start spooler but it said that the
requested service has already been started. So i go back into printers
and faxes not knowing if it worked. I click on add a printer and still
nothing happens. Any new suggestions?


Cari \(MS-MVP\) Wrote:
Your print spooler appears to have stopped.

http://www.coribright.com/windows/Article%20Nine.htm

And also remember you must be logged on as an Administrator.
--
Cari (MS-MVP)
Printing & Imaging



"Queb" wrote in message
...-

Hello, i'm trying to install my Lexmark Z12 printer.
So i install the software that goes with the printer. Thats no
problem. Now obviously i can't start printing pages from the internet
or Word without the OS identifying the printer. I go to control panel
then click on Printers and Faxes. I click on the Add a printer button
but nothing happens. I keep clicking and its like its not even there
but it does highlight when i move my cursor over it.I click on the
button below it which is set up faxing and that works fine. I click
the
troubleshoot buttons and thats fine. So i'm kinda confused why its
just
that button not working.
I've looked through the help and support center and nothing really
shows up with the problem i am encountering. I do click on "I can't
install a local printer" but thats talking about stuff that happens
after clicking on the "add a printer" button. Hope to hear from you
soon.

Thanks, Mark


--
Queb-


--
Queb

[Queb]

I asked some poeple i know. Some say it maybe a specified module might not be found? I don't know if that helps but hopefully you can find a solution.


Ok, i downloaded the CJ2012SE driver from the Lexmark website. I unzip it to a folder. I look at the readme file and says Lexmark System Driver
Date: August 7, 2001

Please close all applications before installing the driver.

This driver can only be installed through the Windows Add Printer Wizard.
Click UNZIP on the next screen to extract the driver files.

Choose OK to continue with the Self-Extraction Program...

The problem is that I can't enter the Windows Add Printer Wizard. The add printer button still doesn't work, so in order to install this driver it seems like i have to get that button working.

[Byte]

Use the original installation CD that came with the printer. Do not plug the
printer in until told to do so. When it asks you to plug it in you can
redirect
it to the newly download driver to install. Right now you'll need to
uninstall
what you've done.
Uninstall & reinstall Printer
http://www.coribright.com/windows/Article%20One.htm
--
XP-WNP
Today is the first day of the
rest of your life.


"Queb" wrote:

>
> I asked some poeple i know. Some say it maybe a specified module might
> not be found? I don't know if that helps but hopefully you can find a
> solution.
>
>
> Queb Wrote:
> > Ok, i downloaded the CJ2012SE driver from the Lexmark website. I unzip
> > it to a folder. I look at the readme file and says Lexmark System
> > Driver
> > Date: August 7, 2001
> >
> > Please close all applications before installing the driver.
> >
> > This driver can only be installed through the Windows Add Printer
> > Wizard.
> > Click UNZIP on the next screen to extract the driver files.
> >
> > Choose OK to continue with the Self-Extraction Program...
> >
> > The problem is that I can't enter the Windows Add Printer Wizard. The
> > add printer button still doesn't work, so in order to install this
> > driver it seems like i have to get that button working.
>
>
> --
> Queb
>