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View Full Version : Hibernation with over 1GB of memory on WinXP SP2


David
August 20th 05, 04:38 PM
I have a Dell Inspiron 9300 with 2GB of ram, and about 1 time in 3, when I
try to hibernate, I get the following error: "Insufficient System Resources
Exist to Complete the API".

The computer has SP2 pre-installed. I know this is related to the memory in
the computer (over 1GB has problems with hibernate), but, I really, really,
really like to hibernate the computer vs. stand-by, and would really like to
know if there's a fix for this issue. All KB articles talk about the problem
in SP1, and the fix included in SP2, but, that's obviously not the case.
Anything new on the solving this issue front?

David

Maurice N ~ MVP
August 20th 05, 04:57 PM
Check the amount of FREE space on your hard drive(s). You really need =
plenty of free space on your HD.

Check on the size of your Hiberfil.sys file (normally on root of C =
drive --- C:\ )

Check the Windows Explorer "View" options --- set it to show you all =
folders; all system folders; & hidden files.
Bring up Windows Explorer / Tools / Folder Options/ select VIEW Tab and =
look at all of settings listed.

"CHECK" (turn on) Display the contents of system folders.

Under column, Hidden files and folders----choose ( *select* ) Show =
hidden files and folders.
Next, un-check Hide extensions for known file types.
Next un-check Hide protected operating system files.

Now then, in Windows Explorer, go to My Computer. See how much free =
space is on your HD.

Run Disk Cleanup to free up space.
Search for all .tmp files & remove them. Find your \Temp folders & =
clean them out.

I'm going to offer for your consideration, the following quote by Alex =
Nichol, MS-MVP, on a similar situation as yours.

<quote>
As an experiment, I suggest using a run of MSConfig.exe and in that=20
Boot.ini page, click the Advanced button, and try selecting and setting=20
/MAXMEM down to say 2000 from the 2048 (going to 2GB was probably great =

overkill anyway, and you will not miss 48MB)=20


--=20
Alex Nichol MS MVP (Windows Technologies)=20
Bournemouth, U.K. =20

<endquote>

--=20
Maurice N
MVP Windows - Shell / User
-----


David wrote:
> I have a Dell Inspiron 9300 with 2GB of ram, and about 1 time in 3,
> when I try to hibernate, I get the following error: "Insufficient
> System Resources Exist to Complete the API".
>=20
> The computer has SP2 pre-installed. I know this is related to the
> memory in the computer (over 1GB has problems with hibernate), but, I
> really, really, really like to hibernate the computer vs. stand-by,
> and would really like to know if there's a fix for this issue. All KB
> articles talk about the problem in SP1, and the fix included in SP2,
> but, that's obviously not the case. Anything new on the solving this
> issue front?=20
>=20
> David

David
August 20th 05, 05:11 PM
The hiberfile is sized slightly larger than the available physical ram in the
computer (that is what I'd expect, as hibernation DOES work if I close down
all the programs running prior to hibernation).

I have 10Gigs of free hard drive space on a 60GB 7200rpm drive. So, plenty
of room.. And, that's of course after a 2GB pagefile and a 2GB hiberfile
that's on the drive.

Setting maxmem to 2000... Can't imagine why that would work when people are
reporting this as being caused by anything over 1GB of ram... But, I will
give it a shot... But, the bottom line is that, even if this DOES work, it is
STILL A BUG that NEEDS TO BE FIXED!

David, B.Sc., MCP, MCSA, MCSE

"Maurice N ~ MVP" wrote:

> Check the amount of FREE space on your hard drive(s). You really need plenty of free space on your HD.
>
> Check on the size of your Hiberfil.sys file (normally on root of C drive --- C:\ )
>
> Check the Windows Explorer "View" options --- set it to show you all folders; all system folders; & hidden files.
> Bring up Windows Explorer / Tools / Folder Options/ select VIEW Tab and look at all of settings listed.
>
> "CHECK" (turn on) Display the contents of system folders.
>
> Under column, Hidden files and folders----choose ( *select* ) Show hidden files and folders.
> Next, un-check Hide extensions for known file types.
> Next un-check Hide protected operating system files.
>
> Now then, in Windows Explorer, go to My Computer. See how much free space is on your HD.
>
> Run Disk Cleanup to free up space.
> Search for all .tmp files & remove them. Find your \Temp folders & clean them out.
>
> I'm going to offer for your consideration, the following quote by Alex Nichol, MS-MVP, on a similar situation as yours.
>
> <quote>
> As an experiment, I suggest using a run of MSConfig.exe and in that
> Boot.ini page, click the Advanced button, and try selecting and setting
> /MAXMEM down to say 2000 from the 2048 (going to 2GB was probably great
> overkill anyway, and you will not miss 48MB)
>
>
> --
> Alex Nichol MS MVP (Windows Technologies)
> Bournemouth, U.K.
>
> <endquote>
>
> --
> Maurice N
> MVP Windows - Shell / User
> -----
>
>
> David wrote:
> > I have a Dell Inspiron 9300 with 2GB of ram, and about 1 time in 3,
> > when I try to hibernate, I get the following error: "Insufficient
> > System Resources Exist to Complete the API".
> >
> > The computer has SP2 pre-installed. I know this is related to the
> > memory in the computer (over 1GB has problems with hibernate), but, I
> > really, really, really like to hibernate the computer vs. stand-by,
> > and would really like to know if there's a fix for this issue. All KB
> > articles talk about the problem in SP1, and the fix included in SP2,
> > but, that's obviously not the case. Anything new on the solving this
> > issue front?
> >
> > David
>

David
August 20th 05, 05:23 PM
For the record, /maxmem=2000 did nothing to solve the issue.

David

"Maurice N ~ MVP" wrote:

> Check the amount of FREE space on your hard drive(s). You really need plenty of free space on your HD.
>
> Check on the size of your Hiberfil.sys file (normally on root of C drive --- C:\ )
>
> Check the Windows Explorer "View" options --- set it to show you all folders; all system folders; & hidden files.
> Bring up Windows Explorer / Tools / Folder Options/ select VIEW Tab and look at all of settings listed.
>
> "CHECK" (turn on) Display the contents of system folders.
>
> Under column, Hidden files and folders----choose ( *select* ) Show hidden files and folders.
> Next, un-check Hide extensions for known file types.
> Next un-check Hide protected operating system files.
>
> Now then, in Windows Explorer, go to My Computer. See how much free space is on your HD.
>
> Run Disk Cleanup to free up space.
> Search for all .tmp files & remove them. Find your \Temp folders & clean them out.
>
> I'm going to offer for your consideration, the following quote by Alex Nichol, MS-MVP, on a similar situation as yours.
>
> <quote>
> As an experiment, I suggest using a run of MSConfig.exe and in that
> Boot.ini page, click the Advanced button, and try selecting and setting
> /MAXMEM down to say 2000 from the 2048 (going to 2GB was probably great
> overkill anyway, and you will not miss 48MB)
>
>
> --
> Alex Nichol MS MVP (Windows Technologies)
> Bournemouth, U.K.
>
> <endquote>
>
> --
> Maurice N
> MVP Windows - Shell / User
> -----
>
>
> David wrote:
> > I have a Dell Inspiron 9300 with 2GB of ram, and about 1 time in 3,
> > when I try to hibernate, I get the following error: "Insufficient
> > System Resources Exist to Complete the API".
> >
> > The computer has SP2 pre-installed. I know this is related to the
> > memory in the computer (over 1GB has problems with hibernate), but, I
> > really, really, really like to hibernate the computer vs. stand-by,
> > and would really like to know if there's a fix for this issue. All KB
> > articles talk about the problem in SP1, and the fix included in SP2,
> > but, that's obviously not the case. Anything new on the solving this
> > issue front?
> >
> > David
>

Maurice N ~ MVP
August 21st 05, 02:01 PM
That one was worth trying. =20

Have you seen MS article 330909 ? It shows a review date of August 12, =
2005.
Hibernation problem on computers with 1 GB of RAM
http://support.microsoft.com/kb/330909

Have you tried getting that hotfix? (but make sure you first do a Save =
system restore point + a full backup)

David, I highly urge you to contact MS on this issue. =
http://support.microsoft.com/contactus/?ws=3Dsupport
And since this is a Dell (with o.s. pre-installed from Dell) contact =
Dell first and press the issue.

The article mentions high stress load of processes as one possible =
cause. Observe the mix of running applications when this problem =
happens. What processes and programs are active when this crops up?

Here are 2 tools from SysInternals that may help you get an insight on =
what's running.
Process Explorer =
http://www.sysinternals.com/ntw2k/freeware/procexp.shtml

Autoruns (checks & shows what's set to auto-load at Windows startup)
http://www.sysinternals.com/ntw2k/freeware/autoruns.shtml

--=20
Maurice N
MVP Windows - Shell / User
-----

David wrote:
> For the record, /maxmem=3D2000 did nothing to solve the issue.
>=20
> David
>=20
> "Maurice N ~ MVP" wrote:
>=20
>> Check the amount of FREE space on your hard drive(s). You really
>> need plenty of free space on your HD.=20
>>=20
>> Check on the size of your Hiberfil.sys file (normally on root of C
>> drive --- C:\ )=20
>>=20
>> Check the Windows Explorer "View" options --- set it to show you
>> all folders; all system folders; & hidden files. Bring up Windows
>> Explorer / Tools / Folder Options/ select VIEW Tab and look at all
>> of settings listed. =20
>>=20
>> "CHECK" (turn on) Display the contents of system folders.
>>=20
>> Under column, Hidden files and folders----choose ( *select* ) Show
>> hidden files and folders. Next, un-check Hide extensions for known
>> file types. Next un-check Hide protected operating system files.
>>=20
>> Now then, in Windows Explorer, go to My Computer. See how much free
>> space is on your HD.=20
>>=20
>> Run Disk Cleanup to free up space.
>> Search for all .tmp files & remove them. Find your \Temp folders &
>> clean them out.=20
>>=20
>> I'm going to offer for your consideration, the following quote by
>> Alex Nichol, MS-MVP, on a similar situation as yours.=20
>>=20
>> <quote>
>> As an experiment, I suggest using a run of MSConfig.exe and in that
>> Boot.ini page, click the Advanced button, and try selecting and
>> setting /MAXMEM down to say 2000 from the 2048 (going to 2GB was
>> probably great overkill anyway, and you will not miss 48MB)
>>=20
>>=20
>> --
>> Alex Nichol MS MVP (Windows Technologies)
>> Bournemouth, U.K.
>>=20
>> <endquote>
>>=20
>> --
>> Maurice N
>> MVP Windows - Shell / User
>> -----
>>=20
>>=20
>> David wrote:
>>> I have a Dell Inspiron 9300 with 2GB of ram, and about 1 time in 3,
>>> when I try to hibernate, I get the following error: "Insufficient
>>> System Resources Exist to Complete the API".
>>>=20
>>> The computer has SP2 pre-installed. I know this is related to the
>>> memory in the computer (over 1GB has problems with hibernate), but,
>>> I really, really, really like to hibernate the computer vs.
>>> stand-by, and would really like to know if there's a fix for this
>>> issue. All KB articles talk about the problem in SP1, and the fix
>>> included in SP2, but, that's obviously not the case. Anything new
>>> on the solving this issue front?
>>>=20
>>> David

David
August 21st 05, 03:40 PM
Q330909 is pre SP2 only. It will not install on SP2. Additionally, the "high
stress" is, unfortunately, FUD. It is a bug, and it is still present in SP2,
even though it was supposed to be fixed.

Do a quick google on the issue and it will show that *everyone* is having
these problems. It's just that not a ton of people have over a gig of ram on
their laptops yet...

And, we both know, Dell is going to be useless in this matter. "Hibernation?
What's that?" Really nice computer they made, fairly useless support (even
though I have 'premium support'...).

David, B.Sc., MCP, MCSA, MCSE

"Maurice N ~ MVP" wrote:

> That one was worth trying.
>
> Have you seen MS article 330909 ? It shows a review date of August 12, 2005.
> Hibernation problem on computers with 1 GB of RAM
> http://support.microsoft.com/kb/330909
>
> Have you tried getting that hotfix? (but make sure you first do a Save system restore point + a full backup)
>
> David, I highly urge you to contact MS on this issue. http://support.microsoft.com/contactus/?ws=support
> And since this is a Dell (with o.s. pre-installed from Dell) contact Dell first and press the issue.
>
> The article mentions high stress load of processes as one possible cause. Observe the mix of running applications when this problem happens. What processes and programs are active when this crops up?
>
> Here are 2 tools from SysInternals that may help you get an insight on what's running.
> Process Explorer http://www.sysinternals.com/ntw2k/freeware/procexp.shtml
>
> Autoruns (checks & shows what's set to auto-load at Windows startup)
> http://www.sysinternals.com/ntw2k/freeware/autoruns.shtml
>
> --
> Maurice N
> MVP Windows - Shell / User
> -----
>
> David wrote:
> > For the record, /maxmem=2000 did nothing to solve the issue.
> >
> > David
> >
> > "Maurice N ~ MVP" wrote:
> >
> >> Check the amount of FREE space on your hard drive(s). You really
> >> need plenty of free space on your HD.
> >>
> >> Check on the size of your Hiberfil.sys file (normally on root of C
> >> drive --- C:\ )
> >>
> >> Check the Windows Explorer "View" options --- set it to show you
> >> all folders; all system folders; & hidden files. Bring up Windows
> >> Explorer / Tools / Folder Options/ select VIEW Tab and look at all
> >> of settings listed.
> >>
> >> "CHECK" (turn on) Display the contents of system folders.
> >>
> >> Under column, Hidden files and folders----choose ( *select* ) Show
> >> hidden files and folders. Next, un-check Hide extensions for known
> >> file types. Next un-check Hide protected operating system files.
> >>
> >> Now then, in Windows Explorer, go to My Computer. See how much free
> >> space is on your HD.
> >>
> >> Run Disk Cleanup to free up space.
> >> Search for all .tmp files & remove them. Find your \Temp folders &
> >> clean them out.
> >>
> >> I'm going to offer for your consideration, the following quote by
> >> Alex Nichol, MS-MVP, on a similar situation as yours.
> >>
> >> <quote>
> >> As an experiment, I suggest using a run of MSConfig.exe and in that
> >> Boot.ini page, click the Advanced button, and try selecting and
> >> setting /MAXMEM down to say 2000 from the 2048 (going to 2GB was
> >> probably great overkill anyway, and you will not miss 48MB)
> >>
> >>
> >> --
> >> Alex Nichol MS MVP (Windows Technologies)
> >> Bournemouth, U.K.
> >>
> >> <endquote>
> >>
> >> --
> >> Maurice N
> >> MVP Windows - Shell / User
> >> -----
> >>
> >>
> >> David wrote:
> >>> I have a Dell Inspiron 9300 with 2GB of ram, and about 1 time in 3,
> >>> when I try to hibernate, I get the following error: "Insufficient
> >>> System Resources Exist to Complete the API".
> >>>
> >>> The computer has SP2 pre-installed. I know this is related to the
> >>> memory in the computer (over 1GB has problems with hibernate), but,
> >>> I really, really, really like to hibernate the computer vs.
> >>> stand-by, and would really like to know if there's a fix for this
> >>> issue. All KB articles talk about the problem in SP1, and the fix
> >>> included in SP2, but, that's obviously not the case. Anything new
> >>> on the solving this issue front?
> >>>
> >>> David
>

Jeff Loftus
August 22nd 05, 01:14 PM
This issue has plagued me for over a year, across three different
machines, two desktops and one laptop.

Googling will prove, as David said, that this problem appears to be
fairly universal. MS is doing a great disservice to the community by
burying their collective heads to this issue.

Post after post we see the same lame responses, trying to put the
problem back off on the user, e.g. disk space, running programs,
drivers, etc. It's BS plain and simple. "Insufficient resources exist
to complete the API" is a crock. The message should read "Sorry, You
have too much RAM installed."

/rant

MrAndMrsLoftus@hotmail.com
August 22nd 05, 01:23 PM
This issue has plagued me for over a year, across three different
machines, two desktops and one laptop.


Googling will prove, as David said, that this problem appears to be
fairly universal. MS is doing a great disservice to the community by
burying their collective heads to this issue.


Post after post we see the same lame responses, trying to put the
problem back off on the user, e.g. disk space, running programs,
drivers, etc. It's BS plain and simple. "Insufficient resources exist

to complete the API" is a crock. The message should read "Sorry, You
have too much RAM installed."

Frank Zappa
August 22nd 05, 01:30 PM
This issue has plagued me for over a year, across three different
machines, two desktops and one laptop.


Googling will prove, as David said, that this problem appears to be
fairly universal. MS is doing a great disservice to the community by
burying their collective heads to this issue.


Post after post we see the same lame responses, trying to put the
problem back off on the user, e.g. disk space, running programs,
drivers, etc. It's BS plain and simple. "Insufficient resources exist



to complete the API" is a crock. The message should read "Sorry, You
have too much RAM installed."

Frank Zappa
August 22nd 05, 01:33 PM
This issue has plagued me for over a year, across three different
machines, two desktops and one laptop.

Googling will prove, as David said, that this problem appears to be
fairly universal. MS is doing a great disservice to the community by
burying their collective heads to this issue.

Post after post we see the same lame responses, trying to put the
problem back off on the user, e.g. disk space, running programs,
drivers, etc. It's BS plain and simple. "Insufficient resources exist
to complete the API" is a crock. The message should read "Sorry, You
have too much RAM installed."

Google