XP crashing every 5 sec.

[Andy]

Whenever i'm on the computer it'll be fine for like 5min.
then it crashes and brings up a deep blue screen telling
me that xp needed to shut down due to a fatial error.
Then it'll freeze and i'll have to hard boot the system.
Then for like 30min it wont do anything but bring up a
blank screen. I have to restore the default bios settings
just to get it to start up then it'll crash and do the
whole thing over again. This is a new computer. not more
then 10days old. I don't know what to do. i've tired all
the help menus and some tech support. Any ideas!!!

[Gerry Cornell]

Complain to the person from whom you bought the computer!

Otherwise I would look in Event Viewer at the logged errors.

1. To open Event Viewer, click Start, click Control Panel, double-click =
Administrative Tools, double-click Event Viewer and select System for =
system errors or Application for application errors. Look for Error in =
the Type column and double click on Error to reveal a Description of the =
error. This can be copied by using Clipboard Viewer (see later).
=20
2. Part of the Description of the error will include a link, which you =
should double click for further information and you can copy using copy =
and paste.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

3. For some errors you will find "+ Related Knowledge Base Article", =
which if double clicked takes you to the Knowledge Base Article =
containing a suggested solution.

There always seems to be a step 2 but not always a step 3.=20

A tip for posting copies of Error Reports (Step 1). Run Event Viewer and =
double click on the error you want to copy. In the window which appears =
is a button resembling two pages. Double click the button and close =
Event Viewer. Now start your message ( email )and do a paste into the =
body of the message. This will paste the info from the Event Viewer =
Error Report complete with links into the message. Make sure this is the =
first paste after exiting from Event Viewer. It can be helpful to place =
a shortcut to Event Viewer on your Desktop.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=3Dkb;en-us;308427

--=20
~~~~~~


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any=20
suggested solution worked for you.
http://dts-l.org/goodpost.htm
~~~~~~~~~~~~~~~~~~~~~~~~

"Andy" > wrote in message =
...
> Whenever i'm on the computer it'll be fine for like 5min.=20
> then it crashes and brings up a deep blue screen telling=20
> me that xp needed to shut down due to a fatial error.=20
> Then it'll freeze and i'll have to hard boot the system.=20
> Then for like 30min it wont do anything but bring up a=20
> blank screen. I have to restore the default bios settings=20
> just to get it to start up then it'll crash and do the=20
> whole thing over again. This is a new computer. not more=20
> then 10days old. I don't know what to do. i've tired all=20
> the help menus and some tech support. Any ideas!!!