computer doesn't shut down or restart upon command

[steve goldstrom]

Using XP. Only manual shutting down turns off the
computer. Selecting restart or shutdown from the start
menu closes programs but just leaves the desktop window.
Thanks

[R. C. White]

Hi, Steve.

Start with Jim Eshelman's web page for troubleshooting WinXP Shutdown and
Restart:
http://aumha.org/win5/a/shtdwnxp.php

RC
--
R. C. White, CPA
San Marcos, TX

Microsoft Windows MVP

"steve goldstrom" > wrote in message
...
> Using XP. Only manual shutting down turns off the
> computer. Selecting restart or shutdown from the start
> menu closes programs but just leaves the desktop window.
> Thanks