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susan
August 29th 05, 11:04 PM
I upgraded from ME to XP yesterday and now I can't print. The print button
is on but nothing happens when I go to print a document.

Carey Frisch [MVP]
August 29th 05, 11:21 PM
Visit your printer manufacturer's support web site and search for
Windows XP drivers designed for your specific printer model,
download and install them. Make sure to uninstall the old printer
drivers before installing the new ones.

Resources for troubleshooting printing problems in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308028

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

-------------------------------------------------------------------------------------------

"susan" wrote:

| I upgraded from ME to XP yesterday and now I can't print. The print button
| is on but nothing happens when I go to print a document.

susan
August 30th 05, 12:11 AM
Thank you Carey. I will check that out right now.


"Carey Frisch [MVP]" wrote:

> Visit your printer manufacturer's support web site and search for
> Windows XP drivers designed for your specific printer model,
> download and install them. Make sure to uninstall the old printer
> drivers before installing the new ones.
>
> Resources for troubleshooting printing problems in Windows XP
> http://support.microsoft.com/default.aspx?scid=kb;en-us;308028
>
> --
> Carey Frisch
> Microsoft MVP
> Windows XP - Shell/User
> Microsoft Newsgroups
>
> -------------------------------------------------------------------------------------------
>
> "susan" wrote:
>
> | I upgraded from ME to XP yesterday and now I can't print. The print button
> | is on but nothing happens when I go to print a document.
>
>

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