Very strange effect when printing to Lexmark X75 over home network

[Dungo]

Hello People!

I have a very strange problem when trying to print to a network printer (Lexmark X75). I will give a list of my hardware, and what I am trying to do

* Desktop PC (Dell Dimension 4600, purchased 2003) connected to D-Link 6-24+ wireless router, which is connected to a DSL modem for internet.
* Dell Inspiron 6000 notebook (purchased 2005)
* Small home network set up via the router which works perfectly for file transfer.
* Lexmark X75 printer connected via USB to the Desktop PC (purchased 2003)
* Canon photo printer connected via USB to Desktop PC (This is important for the subsequent discussion)

When I first installed the Lexmark on the network a month ago, it printed perfectly, however as of a week ago the problems started.

When I print to the Lexmark printer from the desktop PC, there is no problem it prints fine. When I connect to the lexmark from the notebook over the small network, there also seems to be no problem connecting, and in the printers and faxes view it is there, online, and I can even look into the preferences etc. However, when I try to print over the network, there is a problem with the pc, as a weird pop up window comes up in the centre of the screen which consists of white and brown lines which can only be removed by a pc restart. I have attached a screen shot to illustrate this. In terms of the printer, it comes out of standby as if it is about to print and then does nothing. Strangely though, when I restart the desktop pc the document prints out!!!

I mentioned above that I also have a Canon photo printer connected via USB to the pc, and when I try to print to this over the network it works fine, which makes me think that it is not a network problem, but rather a Lexmark printer problem.

I would really like to hear from other Lexmark owners to see if this has happened to them, or indeed from any expert that could help with this problem.

Things that I have done to try and fix things;

* Removal of Lexmark drivers on the pc, and then reinstall from cd that came with printer (done this a number of times now)... No change
* Download of the drivers and 'clean uninstall' utility from the lexmark website... No change
* Hit my head against the wall... No change

Any help would be greatly appreciated

Cheers

Dungo

[Chuck]

Try turning off the Canon print monitor. It can cause problems with other
printers. Also, some printer drivers assume that the coresponding printer is
the only printer attached to a USB port. Further, which USB port used with
which printer may even have an effect.

"Dungo" > wrote in message
...
>
> Hello People!
>
> I have a very strange problem when trying to print to a network printer
> (Lexmark X75). I will give a list of my hardware, and what I am trying
> to do
>
> * Desktop PC (Dell Dimension 4600, purchased 2003) connected to D-Link
> 6-24+ wireless router, which is connected to a DSL modem for internet.
> * Dell Inspiron 6000 notebook (purchased 2005)
> * Small home network set up via the router which works perfectly for
> file transfer.
> * Lexmark X75 printer connected via USB to the Desktop PC (purchased
> 2003)
> * Canon photo printer connected via USB to Desktop PC (This is
> important for the subsequent discussion)
>
> When I first installed the Lexmark on the network a month ago, it
> printed perfectly, however as of a week ago the problems started.
>
> When I print to the Lexmark printer from the desktop PC, there is no
> problem it prints fine. When I connect to the lexmark from the notebook
> over the small network, there also seems to be no problem connecting,
> and in the printers and faxes view it is there, online, and I can even
> look into the preferences etc. However, when I try to print over the
> network, there is a problem with the pc, as a weird pop up window comes
> up in the centre of the screen which consists of white and brown lines
> which can only be removed by a pc restart. I have attached a screen
> shot to illustrate this. In terms of the printer, it comes out of
> standby as if it is about to print and then does nothing. Strangely
> though, when I restart the desktop pc the document prints out!!!
>
> I mentioned above that I also have a Canon photo printer connected via
> USB to the pc, and when I try to print to this over the network it
> works fine, which makes me think that it is not a network problem, but
> rather a Lexmark printer problem.
>
> I would really like to hear from other Lexmark owners to see if this
> has happened to them, or indeed from any expert that could help with
> this problem.
>
> Things that I have done to try and fix things;
>
> * Removal of Lexmark drivers on the pc, and then reinstall from cd that
> came with printer (done this a number of times now)... No change
> * Download of the drivers and 'clean uninstall' utility from the
> lexmark website... No change
> * Hit my head against the wall... No change
>
> Any help would be greatly appreciated
>
> Cheers
>
> Dungo
>
>
> +-------------------------------------------------------------------+
> |Filename: LexmarkProblem.jpg |
> |Download: http://www.pcbanter.net/attachment.php?attachmentid=2618 |
> +-------------------------------------------------------------------+
>
> --
> Dungo

[Dungo]

Hi Chuck,

First of all thanks for replying! During the time that I posted the inital message I tried some other things such as changing the USB port that the Lexmark is connected to, however this did not help the problem.

When you say switch off the Canon printer monitor, what exactly does this involve? Does this mean just deactivate the printer? I should say at this point that the Canon is not always attached and online, we only plug it in when needed to print.

Also, as another point to my inital post, I am now wondering if I have caused the problem by some recent changes I made to the system. My problem was that the initial profile on the desktop PC had some problems, and I couldn't set privileges up to access both this and the notebook over the network. So What I did was set up a new profile, and then copied all the data from my documents, and the data from Application data across to the new profile. Maybe this is the problem?

I will certainly try deactivating the Canon and seeing if this fixes the problem. I have also followed the links in some of the posts in this forum by Bruce Sanderson where he gives detailed instructions on how to rid your system of printer drivers so that a clean install is possible. Maybe this is worth a go next.

I would still be interested to know if anyone else has seen the effect I originally showed on the screen shot of the desktop pc.

Thanks again

Duncan




Try turning off the Canon print monitor. It can cause problems with other
printers. Also, some printer drivers assume that the coresponding printer is
the only printer attached to a USB port. Further, which USB port used with
which printer may even have an effect.

"Dungo" wrote in message
...

Hello People!

I have a very strange problem when trying to print to a network printer
(Lexmark X75). I will give a list of my hardware, and what I am trying
to do

* Desktop PC (Dell Dimension 4600, purchased 2003) connected to D-Link
6-24+ wireless router, which is connected to a DSL modem for internet.
* Dell Inspiron 6000 notebook (purchased 2005)
* Small home network set up via the router which works perfectly for
file transfer.
* Lexmark X75 printer connected via USB to the Desktop PC (purchased
2003)
* Canon photo printer connected via USB to Desktop PC (This is
important for the subsequent discussion)

When I first installed the Lexmark on the network a month ago, it
printed perfectly, however as of a week ago the problems started.

When I print to the Lexmark printer from the desktop PC, there is no
problem it prints fine. When I connect to the lexmark from the notebook
over the small network, there also seems to be no problem connecting,
and in the printers and faxes view it is there, online, and I can even
look into the preferences etc. However, when I try to print over the
network, there is a problem with the pc, as a weird pop up window comes
up in the centre of the screen which consists of white and brown lines
which can only be removed by a pc restart. I have attached a screen
shot to illustrate this. In terms of the printer, it comes out of
standby as if it is about to print and then does nothing. Strangely
though, when I restart the desktop pc the document prints out!!!

I mentioned above that I also have a Canon photo printer connected via
USB to the pc, and when I try to print to this over the network it
works fine, which makes me think that it is not a network problem, but
rather a Lexmark printer problem.

I would really like to hear from other Lexmark owners to see if this
has happened to them, or indeed from any expert that could help with
this problem.

Things that I have done to try and fix things;

* Removal of Lexmark drivers on the pc, and then reinstall from cd that
came with printer (done this a number of times now)... No change
* Download of the drivers and 'clean uninstall' utility from the
lexmark website... No change
* Hit my head against the wall... No change

Any help would be greatly appreciated

Cheers

Dungo


+-------------------------------------------------------------------+
|Filename: LexmarkProblem.jpg |
|Download: http://www.pcbanter.net/attachment.php?attachmentid=2618 |
+-------------------------------------------------------------------+

--
Dungo

[Chuck]

When you say switch off the Canon printer monitor, what exactly does
> this involve? Does this mean just deactivate the printer?

No. The Canon printer drivers generally have an option to disable/enable
the"BJ"status monitor buried in one of the printer driver settings windows,
usually the maintaince window.

"Dungo" > wrote in message
...
>
> Hi Chuck,
>
> First of all thanks for replying! During the time that I posted the
> inital message I tried some other things such as changing the USB port
> that the Lexmark is connected to, however this did not help the
> problem.
>
> When you say switch off the Canon printer monitor, what exactly does
> this involve? Does this mean just deactivate the printer? I should
> say at this point that the Canon is not always attached and online, we
> only plug it in when needed to print.
>
> Also, as another point to my inital post, I am now wondering if I have
> caused the problem by some recent changes I made to the system. My
> problem was that the initial profile on the desktop PC had some
> problems, and I couldn't set privileges up to access both this and the
> notebook over the network. So What I did was set up a new profile, and
> then copied all the data from my documents, and the data from
> Application data across to the new profile. Maybe this is the
> problem?
>
> I will certainly try deactivating the Canon and seeing if this fixes
> the problem. I have also followed the links in some of the posts in
> this forum by Bruce Sanderson where he gives detailed instructions on
> how to rid your system of printer drivers so that a clean install is
> possible. Maybe this is worth a go next.
>
> I would still be interested to know if anyone else has seen the effect
> I originally showed on the screen shot of the desktop pc.
>
> Thanks again
>
> Duncan
>
>
>
>
> Chuck Wrote:
> > Try turning off the Canon print monitor. It can cause problems with
> > other
> > printers. Also, some printer drivers assume that the coresponding
> > printer is
> > the only printer attached to a USB port. Further, which USB port used
> > with
> > which printer may even have an effect.
> >
> > "Dungo" wrote in message
> > ...-
> >
> > Hello People!
> >
> > I have a very strange problem when trying to print to a network
> > printer
> > (Lexmark X75). I will give a list of my hardware, and what I am
> > trying
> > to do
> >
> > * Desktop PC (Dell Dimension 4600, purchased 2003) connected to
> > D-Link
> > 6-24+ wireless router, which is connected to a DSL modem for
> > internet.
> > * Dell Inspiron 6000 notebook (purchased 2005)
> > * Small home network set up via the router which works perfectly for
> > file transfer.
> > * Lexmark X75 printer connected via USB to the Desktop PC (purchased
> > 2003)
> > * Canon photo printer connected via USB to Desktop PC (This is
> > important for the subsequent discussion)
> >
> > When I first installed the Lexmark on the network a month ago, it
> > printed perfectly, however as of a week ago the problems started.
> >
> > When I print to the Lexmark printer from the desktop PC, there is no
> > problem it prints fine. When I connect to the lexmark from the
> > notebook
> > over the small network, there also seems to be no problem connecting,
> > and in the printers and faxes view it is there, online, and I can
> > even
> > look into the preferences etc. However, when I try to print over the
> > network, there is a problem with the pc, as a weird pop up window
> > comes
> > up in the centre of the screen which consists of white and brown
> > lines
> > which can only be removed by a pc restart. I have attached a screen
> > shot to illustrate this. In terms of the printer, it comes out of
> > standby as if it is about to print and then does nothing. Strangely
> > though, when I restart the desktop pc the document prints out!!!
> >
> > I mentioned above that I also have a Canon photo printer connected
> > via
> > USB to the pc, and when I try to print to this over the network it
> > works fine, which makes me think that it is not a network problem,
> > but
> > rather a Lexmark printer problem.
> >
> > I would really like to hear from other Lexmark owners to see if this
> > has happened to them, or indeed from any expert that could help with
> > this problem.
> >
> > Things that I have done to try and fix things;
> >
> > * Removal of Lexmark drivers on the pc, and then reinstall from cd
> > that
> > came with printer (done this a number of times now)... No change
> > * Download of the drivers and 'clean uninstall' utility from the
> > lexmark website... No change
> > * Hit my head against the wall... No change
> >
> > Any help would be greatly appreciated
> >
> > Cheers
> >
> > Dungo
> >
> >
> > +-------------------------------------------------------------------+
> > |Filename: LexmarkProblem.jpg |
> > |Download: http://www.pcbanter.net/attachment.php?attachmentid=2618 |
> > +-------------------------------------------------------------------+
> >
> > --
> > Dungo-
>
>
> --
> Dungo

[Dungo]

Thanks for the info, however what I did do was a clean uninstall of all printers following the adivce of Bruce Sanderson's website, and then reinstalled only the Lexmark, however this did not help.

Maybe I have a corrupted profile or something, as it seemed strange that it worked for a while and then stopped.

BTW, I tried another thing (just to log it here in case someone else has the same problem). I hooked the lexmark up to my laptop via USB, and it printed well. I then made it available over the network and it produced the same screen effect on the laptop this time.

Very strange

Dungo


When you say switch off the Canon printer monitor, what exactly does
this involve? Does this mean just deactivate the printer?

No. The Canon printer drivers generally have an option to disable/enable
the"BJ"status monitor buried in one of the printer driver settings windows,
usually the maintaince window.

"Dungo" wrote in message
...

Hi Chuck,

First of all thanks for replying! During the time that I posted the
inital message I tried some other things such as changing the USB port
that the Lexmark is connected to, however this did not help the
problem.

When you say switch off the Canon printer monitor, what exactly does
this involve? Does this mean just deactivate the printer? I should
say at this point that the Canon is not always attached and online, we
only plug it in when needed to print.

Also, as another point to my inital post, I am now wondering if I have
caused the problem by some recent changes I made to the system. My
problem was that the initial profile on the desktop PC had some
problems, and I couldn't set privileges up to access both this and the
notebook over the network. So What I did was set up a new profile, and
then copied all the data from my documents, and the data from
Application data across to the new profile. Maybe this is the
problem?

I will certainly try deactivating the Canon and seeing if this fixes
the problem. I have also followed the links in some of the posts in
this forum by Bruce Sanderson where he gives detailed instructions on
how to rid your system of printer drivers so that a clean install is
possible. Maybe this is worth a go next.

I would still be interested to know if anyone else has seen the effect
I originally showed on the screen shot of the desktop pc.

Thanks again

Duncan




Chuck Wrote:
Try turning off the Canon print monitor. It can cause problems with
other
printers. Also, some printer drivers assume that the coresponding
printer is
the only printer attached to a USB port. Further, which USB port used
with
which printer may even have an effect.

"Dungo" wrote in message
...-

Hello People!

I have a very strange problem when trying to print to a network
printer
(Lexmark X75). I will give a list of my hardware, and what I am
trying
to do

* Desktop PC (Dell Dimension 4600, purchased 2003) connected to
D-Link
6-24+ wireless router, which is connected to a DSL modem for
internet.
* Dell Inspiron 6000 notebook (purchased 2005)
* Small home network set up via the router which works perfectly for
file transfer.
* Lexmark X75 printer connected via USB to the Desktop PC (purchased
2003)
* Canon photo printer connected via USB to Desktop PC (This is
important for the subsequent discussion)

When I first installed the Lexmark on the network a month ago, it
printed perfectly, however as of a week ago the problems started.

When I print to the Lexmark printer from the desktop PC, there is no
problem it prints fine. When I connect to the lexmark from the
notebook
over the small network, there also seems to be no problem connecting,
and in the printers and faxes view it is there, online, and I can
even
look into the preferences etc. However, when I try to print over the
network, there is a problem with the pc, as a weird pop up window
comes
up in the centre of the screen which consists of white and brown
lines
which can only be removed by a pc restart. I have attached a screen
shot to illustrate this. In terms of the printer, it comes out of
standby as if it is about to print and then does nothing. Strangely
though, when I restart the desktop pc the document prints out!!!

I mentioned above that I also have a Canon photo printer connected
via
USB to the pc, and when I try to print to this over the network it
works fine, which makes me think that it is not a network problem,
but
rather a Lexmark printer problem.

I would really like to hear from other Lexmark owners to see if this
has happened to them, or indeed from any expert that could help with
this problem.

Things that I have done to try and fix things;

* Removal of Lexmark drivers on the pc, and then reinstall from cd
that
came with printer (done this a number of times now)... No change
* Download of the drivers and 'clean uninstall' utility from the
lexmark website... No change
* Hit my head against the wall... No change

Any help would be greatly appreciated

Cheers

Dungo


+-------------------------------------------------------------------+
|Filename: LexmarkProblem.jpg |
|Download: http://www.pcbanter.net/attachment.php?attachmentid=2618 |
+-------------------------------------------------------------------+

--
Dungo-


--
Dungo