restart

[harry b.]

I have win xp pro. When I try to RESTART the computer it
starts to shut down then hangs up on the"windows is
shutting down" message. Is there any kind of fix or is
formatting the only out Harry Bassette

[Allan]

Harry, formatting so fast? Why don't you check Event Viewer, under Control
Panel , Administrative Tools, and see if you can discover why the hang-up is
occurring.
Good luck,
AL
"harry b." > wrote in message
...
> I have win xp pro. When I try to RESTART the computer it
> starts to shut down then hangs up on the"windows is
> shutting down" message. Is there any kind of fix or is
> formatting the only out Harry Bassette