Add/Remove Programs

[teamster]

>-----Original Message-----
>I have installed a USR V.92 Fax Modem. I have had
>trouble getting the internet on hold feature to work. I
>have been instructed by USR to completely uninstall the
>modem and the programs. In Device Manager under Hardware
>it lists the modem as US Robotics V.92 and I am able to
>remove the modem from the hardware listing. In
>Add/Remove Programs it lists the program as US Robotics
>V.92 but when I click Remove Program, Windows says that
>that device is not installed. I have tried to remove the
>program first then the modem and I have tried to remove
>the modem first then the program. No difference. I have
>tried in Safe Mode also. I have tried moving the modem
>to a different slot and let the system reinstall and then
>try to remove. No luck. The modem works and the call
>notification works but will not put the internet on
>hold. My ISP supports internet on hold.
>
>Any ideas?
>.go to my computer hten to c drive go to programs find
what you are looking for and delete.
>