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elizabeth
December 11th 03, 11:17 PM
my pc is running too slow i can't download anything
because it runs to slow help please. i fall asleep
waiting for it to come up or download. please give some
help on how to fix this. sign h e l p that
is s l o w it is

Jupiter Jones [MVP]
December 11th 03, 11:17 PM
Elizabeth;
Does this apply:
Some computers have issues with 811493 causing a slowdown, others do
not. (only if installed 28 May 2003 or earlier)
The issue seems to be a conflict with Windows Update 811493 and
antivirus applications.
Uninstall 811493 from Control Panel Add/Remove Programs.
If a warning comes up about other applications, ignore it.
Uninstalling through Add/Remove Programs is far better than System
Restore to remove an application or fix.
*****Microsoft UPDATED this page 28 May 2003*****
http://support.microsoft.com/?id=819634
If you up installed 811493 after 29 May 2003, you have the repaired
version and this is not likely the cause of your issues.
You can install 811493 and the files in the older version will be
overwritten and the issue will be gone.

This may apply if you recently installed Windows XP Service Pack 1:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q815411

Otherwise:
Run an updated virus scan.
Or Scan for Viruses online:
http://security.symantec.com/ssc/home.asp?j=1&langid=ie&venid=sym&plfid=23&pkj=IRLFIZTYMWPAZTJWUFJ
Run Disk Cleanup checking all boxes except "Compress old files"
Run Defrag.
If you have file sharing software such as Kazaa, disable it.
Check this link:
http://www.aumha.org/a/noads.php
Run Ad-Aware (free version) or Spybot to check for spyware:
http://www.lavasoft.de/ (Update if you already have it)
Or
http://spybot.eon.net.au/ (Update if you already have it)

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
Please respond to newsgroup only for everyone's benefit.


"elizabeth" > wrote in message
...
> my pc is running too slow i can't download anything
> because it runs to slow help please. i fall asleep
> waiting for it to come up or download. please give some
> help on how to fix this. sign h e l p that
> is s l o w it is

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