Microsoft downloads

[Chuck]

I have tried repeatedly to download the critical updates
from Microsoft. After several minutes, I always get the
message that the downloads failed to install. Try again.
Since these seem to be security updates, I would really
like to get them on my system.
Any suggestions?
Thanks
Chuck

[Jupiter Jones [MVP]]

Chuck;
What does C:\Windows\WindowsUpdate.log say?

Try these:
****Sections changed 2 June 2003****
POST BACK WITH THE EXACT INFORMATION FROM STEP 15 if all else fails.

1. Reboot computer then try updates one at a time if issue involved
multiple updates.

2. Check Date/Time

3. Disable firewall

4. Disable antivirus

5. (Windows XP):
Reboot computer.
http://support.microsoft.com/?scid=kb;en-us;326815
Don't forget steps 6-9 catroot2 file.
Do this whether SP1 is the issue or not.

Another way to do #5:
Reboot, login to an Administrator account.
Double click My Computer.
Double click C drive.
Double click Windows file.
Double click System32 file.
Right click catroot2, click rename, type "catroot2old"
ENTER
Reboot

6. (Windows XP)
Go to Control Panel.
Click Windows Update on the left panel

7. Go to Internet Options in the Control Panel:
Delete Cookies
Delete Files (check box "Delete all offline content")
Clear History

8. If you use AOL, minimize AOL and open Internet Explorer and try
Windows Update

9. Set a language in Internet Explorer:
To check the language setting in Internet Explorer:
(1.) Click "Tools" and then select "Internet Options".
(2.) Click "Languages".button
(3.) Make sure at least one language is listed in the "Language
Options" dialog box.

10. Disable the options "Automatically detect settings" and "Use
automatic configuration script."
To do this:
(1.) Open Internet Explorer.
(2.) Click "Tools," and then click "Internet Options."
(3.) Click "Connections," and then click "LAN Settings."
(4.) Make sure the check boxes for "Automatically detect settings" and
"Use automatic configuration script" are not selected.

11. Upgrade to Internet Explorer Service Pack 1 if not already
installed:
http://www.microsoft.com/windows/ie/downloads/critical/ie6sp1/default.asp

12. Start/Run
Type "msconfig" ENTER
Click Start-up tab and make a note of what is checked and unchecked.
Go back to General tab.
Select Selective Start-up (unless already selected).
Uncheck "Load Start-up group items".
Click OK, follow prompts and reboot.
Try windows Update again.
When done, go back to MSCONFIG.
Recheck Start-up tab items and place to normal Start-up if that was
original configuration.
Click OK and follow prompts.

13. Change the URL from "http..." to "https...".

14. http://support.microsoft.com/default.aspx?scid=kb;en-us;q193385

15. Check the Windows Update Log in the "C:\Windows\Windows
Update.log" for the exact error message.
See if something here fits
http://v4.windowsupdate.microsoft.com/troubleshoot/

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
Please respond to newsgroup only for everyone's benefit.


"Chuck" > wrote in message
...
> I have tried repeatedly to download the critical updates
> from Microsoft. After several minutes, I always get the
> message that the downloads failed to install. Try again.
> Since these seem to be security updates, I would really
> like to get them on my system.
> Any suggestions?
> Thanks
> Chuck

[Unknown]

Usually caused by a corrupt 'catroot2' file. to fix: Go to
C:\windows\system32 and locate file 'catroot2'. Rename the file to anything
such as catrootold. Reboot, download and install. a new 'catroot2' file will
be generated. 817287 will fix the cause of the corruption of the file.
"Chuck" > wrote in message
...
> I have tried repeatedly to download the critical updates
> from Microsoft. After several minutes, I always get the
> message that the downloads failed to install. Try again.
> Since these seem to be security updates, I would really
> like to get them on my system.
> Any suggestions?
> Thanks
> Chuck

[Chuck]

>-----Original Message-----
>Usually caused by a corrupt 'catroot2' file. to fix: Go
to
>C:\windows\system32 and locate file 'catroot2'. Rename
the file to anything
>such as catrootold. Reboot, download and install. a
new 'catroot2' file will
>be generated. 817287 will fix the cause of the
corruption of the file.
>"Chuck" > wrote in message
...
>> I have tried repeatedly to download the critical
updates
>> from Microsoft. After several minutes, I always get
the
>> message that the downloads failed to install. Try
again.
>> Since these seem to be security updates, I would really
>> like to get them on my system.
>> Any suggestions?
>> Thanks
>> Chuck
>
>.
>Thanks to all for your help. Strangely enough, although
I got a large message in RED stating that the d/l failed,
when I shut down the compter and restarted, the entire
group of files installed themselves. Since it worked, I
am not going to question HOW>
Thanks everyone, Chuck