View Full Version : repair install
Dennis Roark
December 5th 03, 01:50 AM
I have a well-running, heavily customized and configured Win XP home.
But I am planning on changing motherboards and want to perform a repair
install in order to change the configuration to the new motherboard.
Because how heavily configured it is, I don't want to start from scratch
with a full install. I've used the repair install on other pc's and it
does the job. But my home version is not permitting the repair install.
Part way through the process the install stops and gives the following
error messages. I need some help to find a way around this fatal error.
(I have a fully licensed copy of XP home, with the original disks. It
was previously authenticated and registered by me. It is completely
legal, depsite this inscrutable message when the install stops:
-------------
Warning:
Setup failed to remove product catalog IEEXCEP.CAT
Warning:
Setup failed to remove product catalog SP1.CAT
Error:
The signature for Windows XP Home Edition Upgrade is invalid.
The error code is fffffdd9
The system cannot find message text for number 0xfffffdd9
in the message file for syssetup.dll
Fatal Error:
Setup failed to install the product catalogs. This is a fatal
error.
--------
This is dual boot system, Win 98 and XP with XP on drive D: I have
tried various ways around this error, doing the repair install by
beginning in Win98; booting from the Win XP Home CD; running winnt.exe
after booting first to DOS. Nothing works, I keep hitting this error.
Can someone help, please?
--
Dennis Roark
Starting Points:
www.home.earthlink.net/~denro
Michael Solomon \(MS-MVP-Windows Shell/User\)
December 5th 03, 01:50 AM
When you run the repair install, running booting from the XP Home CD, is
there an option to select which system to repair and are you sure you are
selecting the correct OS, XP as opposed to Win98?
--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
"Dennis Roark" > wrote in message
. 25...
> I have a well-running, heavily customized and configured Win XP home.
> But I am planning on changing motherboards and want to perform a repair
> install in order to change the configuration to the new motherboard.
> Because how heavily configured it is, I don't want to start from scratch
> with a full install. I've used the repair install on other pc's and it
> does the job. But my home version is not permitting the repair install.
> Part way through the process the install stops and gives the following
> error messages. I need some help to find a way around this fatal error.
> (I have a fully licensed copy of XP home, with the original disks. It
> was previously authenticated and registered by me. It is completely
> legal, depsite this inscrutable message when the install stops:
> -------------
> Warning:
> Setup failed to remove product catalog IEEXCEP.CAT
>
> Warning:
> Setup failed to remove product catalog SP1.CAT
>
> Error:
> The signature for Windows XP Home Edition Upgrade is invalid.
> The error code is fffffdd9
>
> The system cannot find message text for number 0xfffffdd9
> in the message file for syssetup.dll
>
> Fatal Error:
> Setup failed to install the product catalogs. This is a fatal
> error.
> --------
> This is dual boot system, Win 98 and XP with XP on drive D: I have
> tried various ways around this error, doing the repair install by
> beginning in Win98; booting from the Win XP Home CD; running winnt.exe
> after booting first to DOS. Nothing works, I keep hitting this error.
> Can someone help, please?
>
>
>
> --
> Dennis Roark
>
>
> Starting Points:
> www.home.earthlink.net/~denro
Harry Ohrn
December 5th 03, 01:50 AM
Restart the install. During installing before it gets to the error message
press Shift and F10 at the same time.
This should bring up a command prompt. At the prompt type "cd catroot2"
(without quotes of course) and then press Enter Key.
Next type "del *.*" (once again no quotes) and hit Enter.
Confirm that you want to delete. Then type EXIT to leave the command prompt.
You may have to restart setup
again if the error message comes up before your finished.
see this http://support.microsoft.com/default.aspx?scid=kb;EN-US;q307153
--
Harry Ohrn MS MVP [Shell/User]
www.webtree.ca/windowsxp
"Dennis Roark" > wrote in message
. 25...
> I have a well-running, heavily customized and configured Win XP home.
> But I am planning on changing motherboards and want to perform a repair
> install in order to change the configuration to the new motherboard.
> Because how heavily configured it is, I don't want to start from scratch
> with a full install. I've used the repair install on other pc's and it
> does the job. But my home version is not permitting the repair install.
> Part way through the process the install stops and gives the following
> error messages. I need some help to find a way around this fatal error.
> (I have a fully licensed copy of XP home, with the original disks. It
> was previously authenticated and registered by me. It is completely
> legal, depsite this inscrutable message when the install stops:
> -------------
> Warning:
> Setup failed to remove product catalog IEEXCEP.CAT
>
> Warning:
> Setup failed to remove product catalog SP1.CAT
>
> Error:
> The signature for Windows XP Home Edition Upgrade is invalid.
> The error code is fffffdd9
>
> The system cannot find message text for number 0xfffffdd9
> in the message file for syssetup.dll
>
> Fatal Error:
> Setup failed to install the product catalogs. This is a fatal
> error.
> --------
> This is dual boot system, Win 98 and XP with XP on drive D: I have
> tried various ways around this error, doing the repair install by
> beginning in Win98; booting from the Win XP Home CD; running winnt.exe
> after booting first to DOS. Nothing works, I keep hitting this error.
> Can someone help, please?
>
>
>
> --
> Dennis Roark
>
>
> Starting Points:
> www.home.earthlink.net/~denro
Dennis Roark
December 5th 03, 01:50 AM
"Michael Solomon \(MS-MVP-Windows Shell/User\)" > wrote
in :
> When you run the repair install, running booting from the XP Home CD,
> is there an option to select which system to repair and are you sure
> you are selecting the correct OS, XP as opposed to Win98?
>
> --
> Michael Solomon MS-MVP
> Windows Shell/User
> Backup is a PC User's Best Friend
>
>
>
Yes, I am definitely trying to repair the XP partition. I have the two
labeled carefully. (And yes, regarding your sig line, backup is the
user's best friend!)
--
Dennis Roark
Starting Points:
www.home.earthlink.net/~denro
Dennis Roark
December 5th 03, 01:50 AM
[posted and mailed]
"Harry Ohrn" > wrote in
:
> Restart the install. During installing before it gets to the error
> message press Shift and F10 at the same time.
> This should bring up a command prompt. At the prompt type "cd
> catroot2" (without quotes of course) and then press Enter Key.
> Next type "del *.*" (once again no quotes) and hit Enter.
> Confirm that you want to delete. Then type EXIT to leave the command
> prompt. You may have to restart setup
> again if the error message comes up before your finished.
>
> see this
> http://support.microsoft.com/default.aspx?scid=kb;EN-US;q307153
>
>
Thank you, Harry. But do you think this is really the error: The MS
support document you referred me to regards upgrading a win version. I
am not upgrading win 98 but want (and have) a dual boot system. At the
start of the repair install, if I run it from inside win98, I elect not
to upgrade but "new installation." Then I later pass up the 'R' to
repair with the recover console and after my installations have been
found, select 'R' to repair the previous Win XP Home installation. My
error code is a little different as well. The reference refers to error
code 0xfffffdf0, mine is 0xfffffdd9.
--
Dennis Roark
Starting Points:
www.home.earthlink.net/~denro
Harry Ohrn
December 5th 03, 01:50 AM
Deleting the catroot2 directory is not going to cause any further problems
and it might fix yours.
--
Harry Ohrn MS MVP [Shell/User]
www.webtree.ca/windowsxp
"Dennis Roark" > wrote in message
. 24...
> [posted and mailed]
>
> "Harry Ohrn" > wrote in
> :
>
> > Restart the install. During installing before it gets to the error
> > message press Shift and F10 at the same time.
> > This should bring up a command prompt. At the prompt type "cd
> > catroot2" (without quotes of course) and then press Enter Key.
> > Next type "del *.*" (once again no quotes) and hit Enter.
> > Confirm that you want to delete. Then type EXIT to leave the command
> > prompt. You may have to restart setup
> > again if the error message comes up before your finished.
> >
> > see this
> > http://support.microsoft.com/default.aspx?scid=kb;EN-US;q307153
> >
> >
>
> Thank you, Harry. But do you think this is really the error: The MS
> support document you referred me to regards upgrading a win version. I
> am not upgrading win 98 but want (and have) a dual boot system. At the
> start of the repair install, if I run it from inside win98, I elect not
> to upgrade but "new installation." Then I later pass up the 'R' to
> repair with the recover console and after my installations have been
> found, select 'R' to repair the previous Win XP Home installation. My
> error code is a little different as well. The reference refers to error
> code 0xfffffdf0, mine is 0xfffffdd9.
>
> --
> Dennis Roark
>
>
> Starting Points:
> www.home.earthlink.net/~denro
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