Document Failed to Print

[Rolin]

My IT man upgraded me to XP Professional SP2, and then left me without
fixing all the problems. I found an hp laserjet 1012 not being used and am
trying to set it up as a local printer (USB). I've tried several drivers,
deleted and reinstalled the printer etc and still get the error "This
document failed to print". Tried the printer on a W2000 machine and it works
fine.

[Cari \(MS-MVP\)]

Is the USB port known to be working?
--
Cari (MS-MVP)
Printing & Imaging



"Rolin" > wrote in message
...
> My IT man upgraded me to XP Professional SP2, and then left me without
> fixing all the problems. I found an hp laserjet 1012 not being used and am
> trying to set it up as a local printer (USB). I've tried several drivers,
> deleted and reinstalled the printer etc and still get the error "This
> document failed to print". Tried the printer on a W2000 machine and it
> works
> fine.

[Rolin]

When the printer is plugged into the USB port, the printer is identified and
installed.

"Cari (MS-MVP)" wrote:

> Is the USB port known to be working?
> --
> Cari (MS-MVP)
> Printing & Imaging
>
>
>
> "Rolin" > wrote in message
> ...
> > My IT man upgraded me to XP Professional SP2, and then left me without
> > fixing all the problems. I found an hp laserjet 1012 not being used and am
> > trying to set it up as a local printer (USB). I've tried several drivers,
> > deleted and reinstalled the printer etc and still get the error "This
> > document failed to print". Tried the printer on a W2000 machine and it
> > works
> > fine.
>
>
>

[Stanly]

"Cari (MS-MVP)" wrote:

> Is the USB port known to be working?
> --
> Cari (MS-MVP)
> Printing & Imaging
>
>
>
> "Rolin" > wrote in message
> ...
> > My IT man upgraded me to XP Professional SP2, and then left me without
> > fixing all the problems. I found an hp laserjet 1012 not being used and am
> > trying to set it up as a local printer (USB). I've tried several drivers,
> > deleted and reinstalled the printer etc and still get the error "This
> > document failed to print". Tried the printer on a W2000 machine and it
> > works
> > fine.
>
>
>

[johnsmith@microsoft.com]

In >, "=?Utf-8?B?Um9saW4=?=" > writes:
>My IT man upgraded me to XP Professional SP2, and then left me without
>fixing all the problems. I found an hp laserjet 1012 not being used and am
>trying to set it up as a local printer (USB). I've tried several drivers,
>deleted and reinstalled the printer etc and still get the error "This
>document failed to print". Tried the printer on a W2000 machine and it works
>fine.

What's your problem? Keep on using 2000.