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RC
December 11th 03, 11:29 PM
I get the above message when shutting down my computer
(New Dell P4, 2.53G, with XP). I've installed a few
programs but have not deleted anything.

Dre Skofstad \(MSFT\)
December 11th 03, 11:30 PM
Is this the error you're receiving? "DLL initialization failed. The
application failed to initialize because Windows is shutting down."

drwtsn32.exe is our error reporting tool and generates a dialog when an
appplication error occurs. The above error can occur when an application
you're running is crashing during the shutdown process, and it can't throw
up the UI.

You can try the following to isolate the problem app:

1. Click Start, click Run, and then in the Open box, type "MSCONFIG"
(without the quotation marks). Click OK.

2. In the System Configuration Utility (MSConfig) window, click to select
the Selective Startup button.

3. Click to clear the check mark from the "Load startup items" below
Selective Startup.

4. Click the Services tab, click to check the "Hide All Microsoft Services"
box, and remove all the check marks from the remained Non-Microsoft
Services.

5. Click OK to close the MSConfig window. Click Yes when you are asked to
restart your computer in order to enable the changes.

6. After restarting, please check whether this issue will reoccur.

If this issue does NOT reoccur following the Selective Startup, please
continue these steps to find the exact cause:

1. Click Start, click Run, in the Open box type "MSCONFIG" (without the
quotation marks), and click OK.

2. In the System Configuration Utility (MSConfig) window, click the Startup
tab or the Services tab.

3. Add one check mark at a time to the entries under the Startup tab or the
Services tab, and then restart each time to see if the additional entry
reproduces the original problem.

Hope that helps,
Dre

"RC" > wrote in message
...
> I get the above message when shutting down my computer
> (New Dell P4, 2.53G, with XP). I've installed a few
> programs but have not deleted anything.

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