Printer won't work

[Deb]

My printer says jobs pending but will not print. When I shut down and
restart, it will work. but only once and then the same thing happens...I have
reinstalled the printer, but it still won't work without shutdown and
restart. Help!

[Cari \(MS-MVP\)]

Make and model of printer please and how are you connecting it to the PC?
USB/Parallel/Other?
--
Cari (MS-MVP)
Printing & Imaging



"Deb" > wrote in message
...
> My printer says jobs pending but will not print. When I shut down and
> restart, it will work. but only once and then the same thing happens...I
> have
> reinstalled the printer, but it still won't work without shutdown and
> restart. Help!

[Deb]

"Cari (MS-MVP)" wrote:

> Make and model of printer please and how are you connecting it to the PC?
> USB/Parallel/Other?
> --
> Cari (MS-MVP)
> Printing & Imaging
>
>
>
> "Deb" > wrote in message
> ...
> > My printer says jobs pending but will not print. When I shut down and
> > restart, it will work. but only once and then the same thing happens...I
> > have
> > reinstalled the printer, but it still won't work without shutdown and
> > restart. Help!
>
>
> It is a Dell computer and printer AIO (all in one) A920, connected USB. I just deleted program and reinstalled AGAIN. It printed once and the second time, said job pending... AGHHHHH

[Cari \(MS-MVP\)]

Ah, OK, it's a rebadged Lexmark printer.....

Uninstall as per my instructions at:

"Deb" > wrote in message
...
>
>
> "Cari (MS-MVP)" wrote:
>
>> Make and model of printer please and how are you connecting it to the PC?
>> USB/Parallel/Other?
>> --
>> Cari (MS-MVP)
>> Printing & Imaging
>>
>>
>>
>> "Deb" > wrote in message
>> ...
>> > My printer says jobs pending but will not print. When I shut down and
>> > restart, it will work. but only once and then the same thing
>> > happens...I
>> > have
>> > reinstalled the printer, but it still won't work without shutdown and
>> > restart. Help!
>>
>>
>> It is a Dell computer and printer AIO (all in one) A920, connected USB.
>> I just deleted program and reinstalled AGAIN. It printed once and the
>> second time, said job pending... AGHHHHH

[Cari \(MS-MVP\)]

Oops, it sent before I finished....

Uninstall using my instructions at:
http://www.coribright.com/windows/Article%20One.htm

Then follow steps 15 through 17 at my colleague Bruce Sanderson's website
at:
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

Download a new set of drivers from the Dell website at:
http://support.dell.com/support/downloads/index.aspx?c=us&cs=19&l=en&s=dhs
"Deb" > wrote in message
...
>
>
> "Cari (MS-MVP)" wrote:
>
>> Make and model of printer please and how are you connecting it to the PC?
>> USB/Parallel/Other?
>> --
>> Cari (MS-MVP)
>> Printing & Imaging
>>
>>
>>
>> "Deb" > wrote in message
>> ...
>> > My printer says jobs pending but will not print. When I shut down and
>> > restart, it will work. but only once and then the same thing
>> > happens...I
>> > have
>> > reinstalled the printer, but it still won't work without shutdown and
>> > restart. Help!
>>
>>
>> It is a Dell computer and printer AIO (all in one) A920, connected USB.
>> I just deleted program and reinstalled AGAIN. It printed once and the
>> second time, said job pending... AGHHHHH

[Cari \(MS-MVP\)]

Memo to self, remember to work without cat near keyboard!

OK, continuing on with part 3 (and deepest apologies)....

After downloading the drivers from the Dell website at:
http://support.dell.com/support/downloads/index.aspx?c=us&cs=19&l=en&s=dhs

Install the driver package and do NOT reconnect the printer to the PC until
the software tells you to do so.

How is it feeling now?
--
Cari (MS-MVP)
Printing & Imaging