Explorer.exe error when printing

[ChuckW]

Hi,

I am able to add a printer to my pc but am getting a strange error message
whenever I try to print anything. The message is titled
C:\Winnt\explorer.exe error. It then states "Function Address 0x77fcb21d
caused a protection fault (exception code 0xc000005) some or all property
pages may not be displayed.

We just reloaded the operating system on the Dell Desktop and this is the
first error I have seen. All of the updates are installed and explorer is
version six.

Can anyone help with this problem?

Thanks,


--
Chuck W

[Sherman]

"ChuckW" > wrote in message
...
> Hi,
>
> I am able to add a printer to my pc but am getting a strange error message
> whenever I try to print anything. The message is titled
> C:\Winnt\explorer.exe error. It then states "Function Address 0x77fcb21d
> caused a protection fault (exception code 0xc000005) some or all property
> pages may not be displayed.
>
> We just reloaded the operating system on the Dell Desktop and this is the
> first error I have seen. All of the updates are installed and explorer is
> version six.
>
> Can anyone help with this problem?
>
> Thanks,
>
>
> --
> Chuck W

Is this a Windows 2000 machine? Did a search on that error. Here is a link
to some threads I found. Hope it gives you a clue. Sound like a driver
problem. They talk about some patches etc. Hope this helps.

http://www.pcreview.co.uk/forums/thread-2089078-1.php