David Jones
December 11th 03, 11:56 PM
>related to this problem) you either have to pay MS
>customer support for it or wait for the next service
No, you *don't* have to pay for it. Please read the
article again:
"NOTE: In special cases, charges that are ordinarily
incurred for support calls may be canceled if a Microsoft
Support Professional determines that a specific update
will resolve your problem. The typical support costs will
apply to additional support questions and issues that do
not qualify for the specific update in question.
"
If your problem is fixed by getting those files, you
won't be charged.
pack.
>
>More information can be found here:
>http://support.microsoft.com/default.aspx?scid=kb%3Ben-
us%
>3B811492
>>-----Original Message-----
>>We just upgraded all of our systems to Windows XP Pro.
>>The machines range in processor from 1Ghz to 2.2 Ghz
with
>>256 - 512 MB of memory. All of the systems are have
>FAT32
>>drives. Since the upgrade the machines access to the
SBS
>>2000 Server has been quite slow. When we go into Word
>and
>>open a file from a server folder it can take up to 30
>>seconds to open the folder.
>>
>>Any suggestions?
>>
>>Thanks you.
>>.
>>
>.
>
>customer support for it or wait for the next service
No, you *don't* have to pay for it. Please read the
article again:
"NOTE: In special cases, charges that are ordinarily
incurred for support calls may be canceled if a Microsoft
Support Professional determines that a specific update
will resolve your problem. The typical support costs will
apply to additional support questions and issues that do
not qualify for the specific update in question.
"
If your problem is fixed by getting those files, you
won't be charged.
pack.
>
>More information can be found here:
>http://support.microsoft.com/default.aspx?scid=kb%3Ben-
us%
>3B811492
>>-----Original Message-----
>>We just upgraded all of our systems to Windows XP Pro.
>>The machines range in processor from 1Ghz to 2.2 Ghz
with
>>256 - 512 MB of memory. All of the systems are have
>FAT32
>>drives. Since the upgrade the machines access to the
SBS
>>2000 Server has been quite slow. When we go into Word
>and
>>open a file from a server folder it can take up to 30
>>seconds to open the folder.
>>
>>Any suggestions?
>>
>>Thanks you.
>>.
>>
>.
>