Windows XP and SBS 2000 Server

[FMook]

I would say that you and others are lucky. Microsoft and
any number of other customer service oriented businesses
are charge first and deal with any mistakes in billing
later. I haven't had to deal with this on a customer basis
since I usually get my resources as part of the
developer's network or fix it myself.

I would prefer a release of a stated beta (or more likely
an alpha) patch of something that might work than to pay
for something that only states that you "might be charged"
and that it "might not work."

>-----Original Message-----
>I've never had a problem when I've called for hotfixes.
>But that's your choice also. But it is misleading to
>state a blanket fact that you must pay when myself and
>others have not been charged when calling for a specific
>hotfix.
>
>
>>-----Original Message-----
>>If you want to roll those dice, fine. I might call on
>>someone else's credit card. I am leary of a service that
>>says they "might" charge you provided your issue
>qualifies
>>based on unknown parameters.
>>
>>Regards,
>>FMook
>>>-----Original Message-----
>>>>related to this problem) you either have to pay MS
>>>>customer support for it or wait for the next service
>>>
>>>No, you *don't* have to pay for it. Please read the
>>>article again:
>>>
>>>"NOTE: In special cases, charges that are ordinarily
>>>incurred for support calls may be canceled if a
>Microsoft
>>>Support Professional determines that a specific update
>>>will resolve your problem. The typical support costs
>will
>>>apply to additional support questions and issues that
>do
>>>not qualify for the specific update in question.
>>>"
>>>
>>>If your problem is fixed by getting those files, you
>>>won't be charged.
>>>
>>>
>>>pack.
>>>>
>>>>More information can be found here:
>>>>http://support.microsoft.com/default.aspx?scid=kb%3Ben-
>>>us%
>>>>3B811492
>>>>>-----Original Message-----
>>>>>We just upgraded all of our systems to Windows XP
>Pro.
>>>>>The machines range in processor from 1Ghz to 2.2 Ghz
>>>with
>>>>>256 - 512 MB of memory. All of the systems are have
>>>>FAT32
>>>>>drives. Since the upgrade the machines access to the
>>>SBS
>>>>>2000 Server has been quite slow. When we go into
>Word
>>>>and
>>>>>open a file from a server folder it can take up to 30
>>>>>seconds to open the folder.
>>>>>
>>>>>Any suggestions?
>>>>>
>>>>>Thanks you.
>>>>>.
>>>>>
>>>>.
>>>>
>>>.
>>>
>>.
>>
>.
>