Sustem restarts during boot up

[Brian]

I updated my machine to XP from win98. That installation
went smoothly. Recently, I have had problems with the
computer freezing up during use (it does not respond to
the keyboard, mouse, or ctrl+alt+del to try to check the
system manager or restart). I downloaded the XP service
pack 1 from Microsoft Updates successfully. During the
service pack installation, the machine froze again and my
only option was to do a hard restart. Now, when it tries
to boot up, it does the hardware check and starts loading
XP, but when the time comes for the desktop to appear, the
maching restarts. I tried starting in safe mode, but that
didn't work either. It's almost as if XP is only partly
loaded now.

Is there anything I can do to remedy this? Do I need to
purchase a new drive? Can I save my data and family
pictures or are they lost?

[Rich Barry]

Try a Repair Install. www.dougknox.com WinXPTips Left column
Last entry This will save your data.
"Brian" > wrote in message
...
> I updated my machine to XP from win98. That installation
> went smoothly. Recently, I have had problems with the
> computer freezing up during use (it does not respond to
> the keyboard, mouse, or ctrl+alt+del to try to check the
> system manager or restart). I downloaded the XP service
> pack 1 from Microsoft Updates successfully. During the
> service pack installation, the machine froze again and my
> only option was to do a hard restart. Now, when it tries
> to boot up, it does the hardware check and starts loading
> XP, but when the time comes for the desktop to appear, the
> maching restarts. I tried starting in safe mode, but that
> didn't work either. It's almost as if XP is only partly
> loaded now.
>
> Is there anything I can do to remedy this? Do I need to
> purchase a new drive? Can I save my data and family
> pictures or are they lost?

[Brian]

Thanks for the advice. I will try that and let you know
after the long weekend if it works.

Brian

>-----Original Message-----
> Try a Repair Install. www.dougknox.com
WinXPTips Left column
>Last entry This will save your data.
>"Brian" > wrote in message
...
>> I updated my machine to XP from win98. That
installation
>> went smoothly. Recently, I have had problems with the
>> computer freezing up during use (it does not respond to
>> the keyboard, mouse, or ctrl+alt+del to try to check the
>> system manager or restart). I downloaded the XP
service
>> pack 1 from Microsoft Updates successfully. During the
>> service pack installation, the machine froze again and
my
>> only option was to do a hard restart. Now, when it
tries
>> to boot up, it does the hardware check and starts
loading
>> XP, but when the time comes for the desktop to appear,
the
>> maching restarts. I tried starting in safe mode, but
that
>> didn't work either. It's almost as if XP is only partly
>> loaded now.
>>
>> Is there anything I can do to remedy this? Do I need to
>> purchase a new drive? Can I save my data and family
>> pictures or are they lost?
>
>
>.
>