Unable to install fax service in Windows XP

[Manuel Lopez]

I'm unable to get fax services to install in Windows XP Pro on one computer.
In FaxSetup.log, the error appears to be "rc=0x426"--which is pretty cryptic
to me:
(I can attach to the whole log file, which is 35 kb, if someone thinks it
might be useful.)

[10/31/05 03:48:21] [0x0bdc] [ ] Installing Fax Service...
[10/31/05 03:48:21] [0x0bdc] [ ] fxocSvc_Install (fax -
Fax.CleanInstall)
[10/31/05 03:48:21] [0x0bdc] [ ] {
[10/31/05 03:48:22] [0x0bdc] [ ] Successfully installed fax
service from section 'Fax.CleanInstall'
[10/31/05 03:48:22] [0x0bdc] [ ] fxocSvc_StartFaxService
[10/31/05 03:48:22] [0x0bdc] [ ] {
[10/31/05 03:48:23] [0x0bdc] [ ] } (1062)
[10/31/05 03:48:23] [0x0bdc] [ERR] Failed to start fax service,
rc = 0x426
[10/31/05 03:48:23] [0x0bdc] [ ] } (1062)
[10/31/05 03:48:23] [0x0bdc] [ERR] Failed to install fax service.
This is a fatal error, abandoning fax install...rc=0x426

[Andrew E.]

Looks as though you need to start the service,try add/remove programs,
windows components,add the fax service.

"Manuel Lopez" wrote:

> I'm unable to get fax services to install in Windows XP Pro on one computer.
> In FaxSetup.log, the error appears to be "rc=0x426"--which is pretty cryptic
> to me:
> (I can attach to the whole log file, which is 35 kb, if someone thinks it
> might be useful.)
>
> [10/31/05 03:48:21] [0x0bdc] [ ] Installing Fax Service...
> [10/31/05 03:48:21] [0x0bdc] [ ] fxocSvc_Install (fax -
> Fax.CleanInstall)
> [10/31/05 03:48:21] [0x0bdc] [ ] {
> [10/31/05 03:48:22] [0x0bdc] [ ] Successfully installed fax
> service from section 'Fax.CleanInstall'
> [10/31/05 03:48:22] [0x0bdc] [ ] fxocSvc_StartFaxService
> [10/31/05 03:48:22] [0x0bdc] [ ] {
> [10/31/05 03:48:23] [0x0bdc] [ ] } (1062)
> [10/31/05 03:48:23] [0x0bdc] [ERR] Failed to start fax service,
> rc = 0x426
> [10/31/05 03:48:23] [0x0bdc] [ ] } (1062)
> [10/31/05 03:48:23] [0x0bdc] [ERR] Failed to install fax service.
> This is a fatal error, abandoning fax install...rc=0x426
>
>
>
>
>
>

[Manuel Lopez]

Thanks. That's exactly how I tried to install it in the first place, but it
gives the error below.

"Andrew E." > wrote in message
...
> Looks as though you need to start the service,try add/remove programs,
> windows components,add the fax service.
>
> "Manuel Lopez" wrote:
>
>> I'm unable to get fax services to install in Windows XP Pro on one
>> computer.
>> In FaxSetup.log, the error appears to be "rc=0x426"--which is pretty
>> cryptic
>> to me:
>> (I can attach to the whole log file, which is 35 kb, if someone thinks it
>> might be useful.)
>>
>> [10/31/05 03:48:21] [0x0bdc] [ ] Installing Fax Service...
>> [10/31/05 03:48:21] [0x0bdc] [ ] fxocSvc_Install (fax -
>> Fax.CleanInstall)
>> [10/31/05 03:48:21] [0x0bdc] [ ] {
>> [10/31/05 03:48:22] [0x0bdc] [ ] Successfully installed fax
>> service from section 'Fax.CleanInstall'
>> [10/31/05 03:48:22] [0x0bdc] [ ] fxocSvc_StartFaxService
>> [10/31/05 03:48:22] [0x0bdc] [ ] {
>> [10/31/05 03:48:23] [0x0bdc] [ ] } (1062)
>> [10/31/05 03:48:23] [0x0bdc] [ERR] Failed to start fax
>> service,
>> rc = 0x426
>> [10/31/05 03:48:23] [0x0bdc] [ ] } (1062)
>> [10/31/05 03:48:23] [0x0bdc] [ERR] Failed to install fax
>> service.
>> This is a fatal error, abandoning fax install...rc=0x426
>>
>>
>>
>>
>>
>>

[Russ Valentine [MVP-Outlook]]

No clues here. Think of any reasons why the installation routine might fail
to start the service. Is your modem an analog fax modem on the Windows XP
HCL list? Are there any other TAPI services that might have a lock on your
modem? Are you installing with full administrator privileges?
--
Russ Valentine
[MVP-Outlook]
"Manuel Lopez" > wrote in
message ...
> I'm unable to get fax services to install in Windows XP Pro on one
> computer. In FaxSetup.log, the error appears to be "rc=0x426"--which is
> pretty cryptic to me:
> (I can attach to the whole log file, which is 35 kb, if someone thinks it
> might be useful.)
>
> [10/31/05 03:48:21] [0x0bdc] [ ] Installing Fax Service...
> [10/31/05 03:48:21] [0x0bdc] [ ] fxocSvc_Install (fax -
> Fax.CleanInstall)
> [10/31/05 03:48:21] [0x0bdc] [ ] {
> [10/31/05 03:48:22] [0x0bdc] [ ] Successfully installed fax
> service from section 'Fax.CleanInstall'
> [10/31/05 03:48:22] [0x0bdc] [ ] fxocSvc_StartFaxService
> [10/31/05 03:48:22] [0x0bdc] [ ] {
> [10/31/05 03:48:23] [0x0bdc] [ ] } (1062)
> [10/31/05 03:48:23] [0x0bdc] [ERR] Failed to start fax
> service, rc = 0x426
> [10/31/05 03:48:23] [0x0bdc] [ ] } (1062)
> [10/31/05 03:48:23] [0x0bdc] [ERR] Failed to install fax service.
> This is a fatal error, abandoning fax install...rc=0x426
>
>
>
>
>

[Manuel Lopez]

1. The same modem is on other computers with the same hardware and fax
service installs on those without problems.
2. There are no other TAPI services that I see with a lock on the modem.
3. I am installing with full administrator privileges.

What does rc=0x426 mean?




"Russ Valentine [MVP-Outlook]" > wrote in message
...
> No clues here. Think of any reasons why the installation routine might
> fail to start the service. Is your modem an analog fax modem on the
> Windows XP HCL list? Are there any other TAPI services that might have a
> lock on your modem? Are you installing with full administrator privileges?
> --
> Russ Valentine
> [MVP-Outlook]
> "Manuel Lopez" > wrote in
> message ...
>> I'm unable to get fax services to install in Windows XP Pro on one
>> computer. In FaxSetup.log, the error appears to be "rc=0x426"--which is
>> pretty cryptic to me:
>> (I can attach to the whole log file, which is 35 kb, if someone thinks it
>> might be useful.)
>>
>> [10/31/05 03:48:21] [0x0bdc] [ ] Installing Fax Service...
>> [10/31/05 03:48:21] [0x0bdc] [ ] fxocSvc_Install (fax -
>> Fax.CleanInstall)
>> [10/31/05 03:48:21] [0x0bdc] [ ] {
>> [10/31/05 03:48:22] [0x0bdc] [ ] Successfully installed fax
>> service from section 'Fax.CleanInstall'
>> [10/31/05 03:48:22] [0x0bdc] [ ] fxocSvc_StartFaxService
>> [10/31/05 03:48:22] [0x0bdc] [ ] {
>> [10/31/05 03:48:23] [0x0bdc] [ ] } (1062)
>> [10/31/05 03:48:23] [0x0bdc] [ERR] Failed to start fax
>> service, rc = 0x426
>> [10/31/05 03:48:23] [0x0bdc] [ ] } (1062)
>> [10/31/05 03:48:23] [0x0bdc] [ERR] Failed to install fax
>> service. This is a fatal error, abandoning fax install...rc=0x426
>>
>>
>>
>>
>>
>
>

[Russ Valentine [MVP-Outlook]]

No idea. There must be something you can identify that is different on this
machine. Have you tried updating or reinstalling the modem drivers?
--
Russ Valentine
[MVP-Outlook]
"Manuel Lopez" > wrote in
message ...
> 1. The same modem is on other computers with the same hardware and fax
> service installs on those without problems.
> 2. There are no other TAPI services that I see with a lock on the modem.
> 3. I am installing with full administrator privileges.
>
> What does rc=0x426 mean?
>
>
>
>
> "Russ Valentine [MVP-Outlook]" > wrote in message
> ...
>> No clues here. Think of any reasons why the installation routine might
>> fail to start the service. Is your modem an analog fax modem on the
>> Windows XP HCL list? Are there any other TAPI services that might have a
>> lock on your modem? Are you installing with full administrator
>> privileges?
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Manuel Lopez" > wrote in
>> message ...
>>> I'm unable to get fax services to install in Windows XP Pro on one
>>> computer. In FaxSetup.log, the error appears to be "rc=0x426"--which is
>>> pretty cryptic to me:
>>> (I can attach to the whole log file, which is 35 kb, if someone thinks
>>> it might be useful.)
>>>
>>> [10/31/05 03:48:21] [0x0bdc] [ ] Installing Fax Service...
>>> [10/31/05 03:48:21] [0x0bdc] [ ] fxocSvc_Install (fax -
>>> Fax.CleanInstall)
>>> [10/31/05 03:48:21] [0x0bdc] [ ] {
>>> [10/31/05 03:48:22] [0x0bdc] [ ] Successfully installed
>>> fax service from section 'Fax.CleanInstall'
>>> [10/31/05 03:48:22] [0x0bdc] [ ] fxocSvc_StartFaxService
>>> [10/31/05 03:48:22] [0x0bdc] [ ] {
>>> [10/31/05 03:48:23] [0x0bdc] [ ] } (1062)
>>> [10/31/05 03:48:23] [0x0bdc] [ERR] Failed to start fax
>>> service, rc = 0x426
>>> [10/31/05 03:48:23] [0x0bdc] [ ] } (1062)
>>> [10/31/05 03:48:23] [0x0bdc] [ERR] Failed to install fax
>>> service. This is a fatal error, abandoning fax install...rc=0x426
>>>
>>>
>>>
>>>
>>>
>>
>>
>
>

[Manuel Lopez]

Yes, I tried removing and re-installing the modem drivers, but it had no
effect.
There are lots of differences in this machine, but not in the hardware, and
nothing in the software that I think would cause a problem.


"Russ Valentine [MVP-Outlook]" > wrote in message
...
> No idea. There must be something you can identify that is different on
> this machine. Have you tried updating or reinstalling the modem drivers?
> --
> Russ Valentine
> [MVP-Outlook]
> "Manuel Lopez" > wrote in
> message ...
>> 1. The same modem is on other computers with the same hardware and fax
>> service installs on those without problems.
>> 2. There are no other TAPI services that I see with a lock on the modem.
>> 3. I am installing with full administrator privileges.
>>
>> What does rc=0x426 mean?
>>
>>
>>
>>
>> "Russ Valentine [MVP-Outlook]" > wrote in message
>> ...
>>> No clues here. Think of any reasons why the installation routine might
>>> fail to start the service. Is your modem an analog fax modem on the
>>> Windows XP HCL list? Are there any other TAPI services that might have a
>>> lock on your modem? Are you installing with full administrator
>>> privileges?
>>> --
>>> Russ Valentine
>>> [MVP-Outlook]
>>> "Manuel Lopez" > wrote in
>>> message ...
>>>> I'm unable to get fax services to install in Windows XP Pro on one
>>>> computer. In FaxSetup.log, the error appears to be "rc=0x426"--which is
>>>> pretty cryptic to me:
>>>> (I can attach to the whole log file, which is 35 kb, if someone thinks
>>>> it might be useful.)
>>>>
>>>> [10/31/05 03:48:21] [0x0bdc] [ ] Installing Fax Service...
>>>> [10/31/05 03:48:21] [0x0bdc] [ ] fxocSvc_Install (fax -
>>>> Fax.CleanInstall)
>>>> [10/31/05 03:48:21] [0x0bdc] [ ] {
>>>> [10/31/05 03:48:22] [0x0bdc] [ ] Successfully installed
>>>> fax service from section 'Fax.CleanInstall'
>>>> [10/31/05 03:48:22] [0x0bdc] [ ] fxocSvc_StartFaxService
>>>> [10/31/05 03:48:22] [0x0bdc] [ ] {
>>>> [10/31/05 03:48:23] [0x0bdc] [ ] } (1062)
>>>> [10/31/05 03:48:23] [0x0bdc] [ERR] Failed to start fax
>>>> service, rc = 0x426
>>>> [10/31/05 03:48:23] [0x0bdc] [ ] } (1062)
>>>> [10/31/05 03:48:23] [0x0bdc] [ERR] Failed to install fax
>>>> service. This is a fatal error, abandoning fax install...rc=0x426
>>>>
>>>>
>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>

[Russ Valentine [MVP-Outlook]]

Well there's at least one. I've sent your log to the fax developers to see
if they have a clue.
--
Russ Valentine
[MVP-Outlook]
"Manuel Lopez" > wrote in
message . ..
> Yes, I tried removing and re-installing the modem drivers, but it had no
> effect.
> There are lots of differences in this machine, but not in the hardware,
> and nothing in the software that I think would cause a problem.
>
>
> "Russ Valentine [MVP-Outlook]" > wrote in message
> ...
>> No idea. There must be something you can identify that is different on
>> this machine. Have you tried updating or reinstalling the modem drivers?
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Manuel Lopez" > wrote in
>> message ...
>>> 1. The same modem is on other computers with the same hardware and fax
>>> service installs on those without problems.
>>> 2. There are no other TAPI services that I see with a lock on the
>>> modem.
>>> 3. I am installing with full administrator privileges.
>>>
>>> What does rc=0x426 mean?
>>>
>>>
>>>
>>>
>>> "Russ Valentine [MVP-Outlook]" > wrote in message
>>> ...
>>>> No clues here. Think of any reasons why the installation routine might
>>>> fail to start the service. Is your modem an analog fax modem on the
>>>> Windows XP HCL list? Are there any other TAPI services that might have
>>>> a lock on your modem? Are you installing with full administrator
>>>> privileges?
>>>> --
>>>> Russ Valentine
>>>> [MVP-Outlook]
>>>> "Manuel Lopez" > wrote in
>>>> message ...
>>>>> I'm unable to get fax services to install in Windows XP Pro on one
>>>>> computer. In FaxSetup.log, the error appears to be "rc=0x426"--which
>>>>> is pretty cryptic to me:
>>>>> (I can attach to the whole log file, which is 35 kb, if someone thinks
>>>>> it might be useful.)
>>>>>
>>>>> [10/31/05 03:48:21] [0x0bdc] [ ] Installing Fax Service...
>>>>> [10/31/05 03:48:21] [0x0bdc] [ ] fxocSvc_Install (fax -
>>>>> Fax.CleanInstall)
>>>>> [10/31/05 03:48:21] [0x0bdc] [ ] {
>>>>> [10/31/05 03:48:22] [0x0bdc] [ ] Successfully installed
>>>>> fax service from section 'Fax.CleanInstall'
>>>>> [10/31/05 03:48:22] [0x0bdc] [ ] fxocSvc_StartFaxService
>>>>> [10/31/05 03:48:22] [0x0bdc] [ ] {
>>>>> [10/31/05 03:48:23] [0x0bdc] [ ] } (1062)
>>>>> [10/31/05 03:48:23] [0x0bdc] [ERR] Failed to start fax
>>>>> service, rc = 0x426
>>>>> [10/31/05 03:48:23] [0x0bdc] [ ] } (1062)
>>>>> [10/31/05 03:48:23] [0x0bdc] [ERR] Failed to install fax
>>>>> service. This is a fatal error, abandoning fax install...rc=0x426
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>

[Manuel Lopez]

Thanks. I can send them the whole log if they want.

"Russ Valentine [MVP-Outlook]" > wrote in message
...
> Well there's at least one. I've sent your log to the fax developers to see
> if they have a clue.
> --
> Russ Valentine
> [MVP-Outlook]

[Russ Valentine [MVP-Outlook]]

I'll let you know if they need it.
--
Russ Valentine
[MVP-Outlook]
"Manuel Lopez" > wrote in
message ...
> Thanks. I can send them the whole log if they want.
>
> "Russ Valentine [MVP-Outlook]" > wrote in message
> ...
>> Well there's at least one. I've sent your log to the fax developers to
>> see if they have a clue.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>
>

[Jeffrey W. Bowen]

Hello Russ,

Have you checked your "Services" in the Administrative Tools section? If
not, go to Start - Control Panel - Administrative Tools - then click on
Services. Scroll to "Fax" and double click it or hit "enter".

Then click the "Dependencies" tab and click all of the +'s to expand each
group and see if it lists any services that you may have disabled.

If so, enable them and if necessary, start them. This should get your fax up
and running.

I hope this helps.

Peace,

Jeffrey Bowen

"Russ Valentine [MVP-Outlook]" > wrote in message
...
> I'll let you know if they need it.
> --
> Russ Valentine
> [MVP-Outlook]
> "Manuel Lopez" > wrote in
> message ...
>> Thanks. I can send them the whole log if they want.
>>
>> "Russ Valentine [MVP-Outlook]" > wrote in message
>> ...
>>> Well there's at least one. I've sent your log to the fax developers to
>>> see if they have a clue.
>>> --
>>> Russ Valentine
>>> [MVP-Outlook]
>>
>>
>
>

[Russ Valentine [MVP-Outlook]]

Not sure how this would help. Read the original post. If the installation
routine is failing, there is no Fax in Services to check.
--
Russ Valentine
[MVP-Outlook]
"Jeffrey W. Bowen" > wrote in message
...
> Hello Russ,
>
> Have you checked your "Services" in the Administrative Tools section? If
> not, go to Start - Control Panel - Administrative Tools - then click on
> Services. Scroll to "Fax" and double click it or hit "enter".
>
> Then click the "Dependencies" tab and click all of the +'s to expand each
> group and see if it lists any services that you may have disabled.
>
> If so, enable them and if necessary, start them. This should get your fax
> up and running.
>
> I hope this helps.
>
> Peace,
>
> Jeffrey Bowen
>
> "Russ Valentine [MVP-Outlook]" > wrote in message
> ...
>> I'll let you know if they need it.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Manuel Lopez" > wrote in
>> message ...
>>> Thanks. I can send them the whole log if they want.
>>>
>>> "Russ Valentine [MVP-Outlook]" > wrote in message
>>> ...
>>>> Well there's at least one. I've sent your log to the fax developers to
>>>> see if they have a clue.
>>>> --
>>>> Russ Valentine
>>>> [MVP-Outlook]
>>>
>>>
>>
>>
>
>

[Manuel Lopez]

Actually, there is briefly Fax in Services to check (since the uninstall
caused by the failure in the installation routine doesn't fully complete
until the next reboot). However, all the dependent services look ok, the
same as the machines on which Fax did install and is working.

"Russ Valentine [MVP-Outlook]" > wrote in message
...
> Not sure how this would help. Read the original post. If the installation
> routine is failing, there is no Fax in Services to check.
> --
> Russ Valentine
> [MVP-Outlook]
> "Jeffrey W. Bowen" > wrote in message
> ...
>> Hello Russ,
>>
>> Have you checked your "Services" in the Administrative Tools section? If
>> not, go to Start - Control Panel - Administrative Tools - then click on
>> Services. Scroll to "Fax" and double click it or hit "enter".
>>
>> Then click the "Dependencies" tab and click all of the +'s to expand each
>> group and see if it lists any services that you may have disabled.
>>
>> If so, enable them and if necessary, start them. This should get your fax
>> up and running.
>>
>> I hope this helps.
>>
>> Peace,
>>
>> Jeffrey Bowen
>>
>> "Russ Valentine [MVP-Outlook]" > wrote in message
>> ...
>>> I'll let you know if they need it.
>>> --
>>> Russ Valentine
>>> [MVP-Outlook]
>>> "Manuel Lopez" > wrote in
>>> message ...
>>>> Thanks. I can send them the whole log if they want.
>>>>
>>>> "Russ Valentine [MVP-Outlook]" > wrote in message
>>>> ...
>>>>> Well there's at least one. I've sent your log to the fax developers to
>>>>> see if they have a clue.
>>>>> --
>>>>> Russ Valentine
>>>>> [MVP-Outlook]
>>>>
>>>>
>>>
>>>
>>
>>
>
>

[Russ Valentine [MVP-Outlook]]

Provide me with a valid email address offline so I can send you some
workarounds to try from the developers.
--
Russ Valentine
[MVP-Outlook]
"Manuel Lopez" > wrote in
message ...
> Actually, there is briefly Fax in Services to check (since the uninstall
> caused by the failure in the installation routine doesn't fully complete
> until the next reboot). However, all the dependent services look ok, the
> same as the machines on which Fax did install and is working.
>
> "Russ Valentine [MVP-Outlook]" > wrote in message
> ...
>> Not sure how this would help. Read the original post. If the installation
>> routine is failing, there is no Fax in Services to check.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Jeffrey W. Bowen" > wrote in message
>> ...
>>> Hello Russ,
>>>
>>> Have you checked your "Services" in the Administrative Tools section? If
>>> not, go to Start - Control Panel - Administrative Tools - then click on
>>> Services. Scroll to "Fax" and double click it or hit "enter".
>>>
>>> Then click the "Dependencies" tab and click all of the +'s to expand
>>> each group and see if it lists any services that you may have disabled.
>>>
>>> If so, enable them and if necessary, start them. This should get your
>>> fax up and running.
>>>
>>> I hope this helps.
>>>
>>> Peace,
>>>
>>> Jeffrey Bowen
>>>
>>> "Russ Valentine [MVP-Outlook]" > wrote in message
>>> ...
>>>> I'll let you know if they need it.
>>>> --
>>>> Russ Valentine
>>>> [MVP-Outlook]
>>>> "Manuel Lopez" > wrote in
>>>> message ...
>>>>> Thanks. I can send them the whole log if they want.
>>>>>
>>>>> "Russ Valentine [MVP-Outlook]" > wrote in message
>>>>> ...
>>>>>> Well there's at least one. I've sent your log to the fax developers
>>>>>> to see if they have a clue.
>>>>>> --
>>>>>> Russ Valentine
>>>>>> [MVP-Outlook]
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>

[David Tanzer]

Hi Russ,
i have exactly the same problem!
May you send me the workaraund too??
my email address is
Best regards.
David Tanzer
"Russ Valentine [MVP-Outlook]" > ha scritto nel messaggio
...
> Provide me with a valid email address offline so I can send you some
> workarounds to try from the developers.
> --
> Russ Valentine
> [MVP-Outlook]
> "Manuel Lopez" > wrote in
> message ...
>> Actually, there is briefly Fax in Services to check (since the uninstall
>> caused by the failure in the installation routine doesn't fully complete
>> until the next reboot). However, all the dependent services look ok, the
>> same as the machines on which Fax did install and is working.
>>
>> "Russ Valentine [MVP-Outlook]" > wrote in message
>> ...
>>> Not sure how this would help. Read the original post. If the
>>> installation routine is failing, there is no Fax in Services to check.
>>> --
>>> Russ Valentine
>>> [MVP-Outlook]
>>> "Jeffrey W. Bowen" > wrote in message
>>> ...
>>>> Hello Russ,
>>>>
>>>> Have you checked your "Services" in the Administrative Tools section?
>>>> If not, go to Start - Control Panel - Administrative Tools - then click
>>>> on Services. Scroll to "Fax" and double click it or hit "enter".
>>>>
>>>> Then click the "Dependencies" tab and click all of the +'s to expand
>>>> each group and see if it lists any services that you may have disabled.
>>>>
>>>> If so, enable them and if necessary, start them. This should get your
>>>> fax up and running.
>>>>
>>>> I hope this helps.
>>>>
>>>> Peace,
>>>>
>>>> Jeffrey Bowen
>>>>
>>>> "Russ Valentine [MVP-Outlook]" > wrote in message
>>>> ...
>>>>> I'll let you know if they need it.
>>>>> --
>>>>> Russ Valentine
>>>>> [MVP-Outlook]
>>>>> "Manuel Lopez" > wrote
>>>>> in message ...
>>>>>> Thanks. I can send them the whole log if they want.
>>>>>>
>>>>>> "Russ Valentine [MVP-Outlook]" > wrote in message
>>>>>> ...
>>>>>>> Well there's at least one. I've sent your log to the fax developers
>>>>>>> to see if they have a clue.
>>>>>>> --
>>>>>>> Russ Valentine
>>>>>>> [MVP-Outlook]
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>

[Russ Valentine [MVP-Outlook]]

You'll need to post all the details of the installation problem you're
having including the relevant portion of faxsetup.log where the failure
occurs.
--
Russ Valentine
[MVP-Outlook]
"David Tanzer" > wrote in message
...
> Hi Russ,
> i have exactly the same problem!
> May you send me the workaraund too??
> my email address is
> Best regards.
> David Tanzer
> "Russ Valentine [MVP-Outlook]" > ha scritto nel
> messaggio ...
>> Provide me with a valid email address offline so I can send you some
>> workarounds to try from the developers.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Manuel Lopez" > wrote in
>> message ...
>>> Actually, there is briefly Fax in Services to check (since the uninstall
>>> caused by the failure in the installation routine doesn't fully complete
>>> until the next reboot). However, all the dependent services look ok,
>>> the same as the machines on which Fax did install and is working.
>>>
>>> "Russ Valentine [MVP-Outlook]" > wrote in message
>>> ...
>>>> Not sure how this would help. Read the original post. If the
>>>> installation routine is failing, there is no Fax in Services to check.
>>>> --
>>>> Russ Valentine
>>>> [MVP-Outlook]
>>>> "Jeffrey W. Bowen" > wrote in message
>>>> ...
>>>>> Hello Russ,
>>>>>
>>>>> Have you checked your "Services" in the Administrative Tools section?
>>>>> If not, go to Start - Control Panel - Administrative Tools - then
>>>>> click on Services. Scroll to "Fax" and double click it or hit "enter".
>>>>>
>>>>> Then click the "Dependencies" tab and click all of the +'s to expand
>>>>> each group and see if it lists any services that you may have
>>>>> disabled.
>>>>>
>>>>> If so, enable them and if necessary, start them. This should get your
>>>>> fax up and running.
>>>>>
>>>>> I hope this helps.
>>>>>
>>>>> Peace,
>>>>>
>>>>> Jeffrey Bowen
>>>>>
>>>>> "Russ Valentine [MVP-Outlook]" > wrote in message
>>>>> ...
>>>>>> I'll let you know if they need it.
>>>>>> --
>>>>>> Russ Valentine
>>>>>> [MVP-Outlook]
>>>>>> "Manuel Lopez" > wrote
>>>>>> in message ...
>>>>>>> Thanks. I can send them the whole log if they want.
>>>>>>>
>>>>>>> "Russ Valentine [MVP-Outlook]" > wrote in message
>>>>>>> ...
>>>>>>>> Well there's at least one. I've sent your log to the fax developers
>>>>>>>> to see if they have a clue.
>>>>>>>> --
>>>>>>>> Russ Valentine
>>>>>>>> [MVP-Outlook]
>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>

[David Tanzer]

Hi Russ,
i will preprare them for you.
I have to say i have the same problems on two different machine with
different modem on.
One of this is a Sony Vaio. The other is a fixed one.
I am a MCP and i try to install fax service on different pcs with the same
results.
Every pcs have win xp sp2 on.
I think this prob could be related to some update.....
Ciao
David
"Russ Valentine [MVP-Outlook]" > ha scritto nel messaggio
...
> You'll need to post all the details of the installation problem you're
> having including the relevant portion of faxsetup.log where the failure
> occurs.
> --
> Russ Valentine
> [MVP-Outlook]
> "David Tanzer" > wrote in message
> ...
>> Hi Russ,
>> i have exactly the same problem!
>> May you send me the workaraund too??
>> my email address is
>> Best regards.
>> David Tanzer
>> "Russ Valentine [MVP-Outlook]" > ha scritto nel
>> messaggio ...
>>> Provide me with a valid email address offline so I can send you some
>>> workarounds to try from the developers.
>>> --
>>> Russ Valentine
>>> [MVP-Outlook]
>>> "Manuel Lopez" > wrote in
>>> message ...
>>>> Actually, there is briefly Fax in Services to check (since the
>>>> uninstall caused by the failure in the installation routine doesn't
>>>> fully complete until the next reboot). However, all the dependent
>>>> services look ok, the same as the machines on which Fax did install and
>>>> is working.
>>>>
>>>> "Russ Valentine [MVP-Outlook]" > wrote in message
>>>> ...
>>>>> Not sure how this would help. Read the original post. If the
>>>>> installation routine is failing, there is no Fax in Services to check.
>>>>> --
>>>>> Russ Valentine
>>>>> [MVP-Outlook]
>>>>> "Jeffrey W. Bowen" > wrote in message
>>>>> ...
>>>>>> Hello Russ,
>>>>>>
>>>>>> Have you checked your "Services" in the Administrative Tools section?
>>>>>> If not, go to Start - Control Panel - Administrative Tools - then
>>>>>> click on Services. Scroll to "Fax" and double click it or hit
>>>>>> "enter".
>>>>>>
>>>>>> Then click the "Dependencies" tab and click all of the +'s to expand
>>>>>> each group and see if it lists any services that you may have
>>>>>> disabled.
>>>>>>
>>>>>> If so, enable them and if necessary, start them. This should get your
>>>>>> fax up and running.
>>>>>>
>>>>>> I hope this helps.
>>>>>>
>>>>>> Peace,
>>>>>>
>>>>>> Jeffrey Bowen
>>>>>>
>>>>>> "Russ Valentine [MVP-Outlook]" > wrote in message
>>>>>> ...
>>>>>>> I'll let you know if they need it.
>>>>>>> --
>>>>>>> Russ Valentine
>>>>>>> [MVP-Outlook]
>>>>>>> "Manuel Lopez" > wrote
>>>>>>> in message ...
>>>>>>>> Thanks. I can send them the whole log if they want.
>>>>>>>>
>>>>>>>> "Russ Valentine [MVP-Outlook]" > wrote in message
>>>>>>>> ...
>>>>>>>>> Well there's at least one. I've sent your log to the fax
>>>>>>>>> developers to see if they have a clue.
>>>>>>>>> --
>>>>>>>>> Russ Valentine
>>>>>>>>> [MVP-Outlook]
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>

[Marcel z maleho mesta]

Hello all,

I have been trying to solve my problem and have only found that easy way
is to do clean install of XP as one I have is OEM Dell and that is
where probably the problem is as per:

http://forums.wugnet.com/Services-ftopict443040.html

But my problem is that I did not get any WinXP CD when I have purchased
my LatitudeD810 from dell.co.uk :((

Where can I get one, do I have to purchase brand new WinXP CD, or if I
provide MS with my CD Key they will send my new one?

Thank you.

M2



David Tanzer wrote:
> Hi Russ,
> i have exactly the same problem!
> May you send me the workaraund too??
> my email address is
> Best regards.
> David Tanzer
> "Russ Valentine [MVP-Outlook]" > ha scritto nel messaggio
> ...
>
>>Provide me with a valid email address offline so I can send you some
>>workarounds to try from the developers.
>>--
>>Russ Valentine
>>[MVP-Outlook]
>>"Manuel Lopez" > wrote in
>>message ...
>>
>>>Actually, there is briefly Fax in Services to check (since the uninstall
>>>caused by the failure in the installation routine doesn't fully complete
>>>until the next reboot). However, all the dependent services look ok, the
>>>same as the machines on which Fax did install and is working.
>>>
>>>"Russ Valentine [MVP-Outlook]" > wrote in message
...
>>>
>>>>Not sure how this would help. Read the original post. If the
>>>>installation routine is failing, there is no Fax in Services to check.
>>>>--
>>>>Russ Valentine
>>>>[MVP-Outlook]
>>>>"Jeffrey W. Bowen" > wrote in message
...
>>>>
>>>>>Hello Russ,
>>>>>
>>>>>Have you checked your "Services" in the Administrative Tools section?
>>>>>If not, go to Start - Control Panel - Administrative Tools - then click
>>>>>on Services. Scroll to "Fax" and double click it or hit "enter".
>>>>>
>>>>>Then click the "Dependencies" tab and click all of the +'s to expand
>>>>>each group and see if it lists any services that you may have disabled.
>>>>>
>>>>>If so, enable them and if necessary, start them. This should get your
>>>>>fax up and running.
>>>>>
>>>>>I hope this helps.
>>>>>
>>>>>Peace,
>>>>>
>>>>>Jeffrey Bowen
>>>>>
>>>>>"Russ Valentine [MVP-Outlook]" > wrote in message
...
>>>>>
>>>>>>I'll let you know if they need it.
>>>>>>--
>>>>>>Russ Valentine
>>>>>>[MVP-Outlook]
>>>>>>"Manuel Lopez" > wrote
>>>>>>in message ...
>>>>>>
>>>>>>>Thanks. I can send them the whole log if they want.
>>>>>>>
>>>>>>>"Russ Valentine [MVP-Outlook]" > wrote in message
...
>>>>>>>
>>>>>>>>Well there's at least one. I've sent your log to the fax developers
>>>>>>>>to see if they have a clue.
>>>>>>>>--
>>>>>>>>Russ Valentine
>>>>>>>>[MVP-Outlook]
>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>
>>>
>>
>
>

[Marcel z maleho mesta]

Hello all,

I think I have found why my Fax console was not working :(

http://www.pcbanter.net/archive/index.php/t-218856.html
I finally discovered the problem.

In Phone & Modem Options, the default location (in my
experience) has always been "New Location", and didn't
need to be changed, so I never worried about it. In my
Phone & Modem Options, for some reason, the location was
blank, and this prevented the software from using the
modem. All I needed to do was select "New Location".

That's why I have decided to re-install Fax services :(

Have changed New Location to a number and try to reinstall FAX and still
nothing :((

M2

Marcel z maleho mesta wrote:

> Hello all,
>
> I have been trying to solve my problem and have only found that easy way
> is to do clean install of XP as one I have is OEM Dell and that is
> where probably the problem is as per:
>
> http://forums.wugnet.com/Services-ftopict443040.html
>
> But my problem is that I did not get any WinXP CD when I have purchased
> my LatitudeD810 from dell.co.uk :((
>
> Where can I get one, do I have to purchase brand new WinXP CD, or if I
> provide MS with my CD Key they will send my new one?
>
> Thank you.
>
> M2
>
>
>
> David Tanzer wrote:
>
>> Hi Russ,
>> i have exactly the same problem!
>> May you send me the workaraund too??
>> my email address is
>> Best regards.
>> David Tanzer
>> "Russ Valentine [MVP-Outlook]" > ha scritto nel
>> messaggio ...
>>
>>> Provide me with a valid email address offline so I can send you some
>>> workarounds to try from the developers.
>>> --
>>> Russ Valentine
>>> [MVP-Outlook]
>>> "Manuel Lopez" > wrote
>>> in message ...
>>>
>>>> Actually, there is briefly Fax in Services to check (since the
>>>> uninstall caused by the failure in the installation routine doesn't
>>>> fully complete until the next reboot). However, all the dependent
>>>> services look ok, the same as the machines on which Fax did install
>>>> and is working.
>>>>
>>>> "Russ Valentine [MVP-Outlook]" > wrote in message
>>>> ...
>>>>
>>>>> Not sure how this would help. Read the original post. If the
>>>>> installation routine is failing, there is no Fax in Services to check.
>>>>> --
>>>>> Russ Valentine
>>>>> [MVP-Outlook]
>>>>> "Jeffrey W. Bowen" > wrote in message
>>>>> ...
>>>>>
>>>>>> Hello Russ,
>>>>>>
>>>>>> Have you checked your "Services" in the Administrative Tools
>>>>>> section? If not, go to Start - Control Panel - Administrative
>>>>>> Tools - then click on Services. Scroll to "Fax" and double click
>>>>>> it or hit "enter".
>>>>>>
>>>>>> Then click the "Dependencies" tab and click all of the +'s to
>>>>>> expand each group and see if it lists any services that you may
>>>>>> have disabled.
>>>>>>
>>>>>> If so, enable them and if necessary, start them. This should get
>>>>>> your fax up and running.
>>>>>>
>>>>>> I hope this helps.
>>>>>>
>>>>>> Peace,
>>>>>>
>>>>>> Jeffrey Bowen
>>>>>>
>>>>>> "Russ Valentine [MVP-Outlook]" > wrote in
>>>>>> message ...
>>>>>>
>>>>>>> I'll let you know if they need it.
>>>>>>> --
>>>>>>> Russ Valentine
>>>>>>> [MVP-Outlook]
>>>>>>> "Manuel Lopez" >
>>>>>>> wrote in message
>>>>>>> ...
>>>>>>>
>>>>>>>> Thanks. I can send them the whole log if they want.
>>>>>>>>
>>>>>>>> "Russ Valentine [MVP-Outlook]" > wrote in
>>>>>>>> message ...
>>>>>>>>
>>>>>>>>> Well there's at least one. I've sent your log to the fax
>>>>>>>>> developers to see if they have a clue.
>>>>>>>>> --
>>>>>>>>> Russ Valentine
>>>>>>>>> [MVP-Outlook]
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>
>>>
>>
>>

[Marcel z maleho mesta]

It is working, no not have to re-install Win :)))

Problem was in Dialing Rules, where one of my Locations "preffered one"
had no Area Code :(((((

After deleting this Location and re-installing Fax services all working
fine.

Marcel z maleho mesta wrote:
> Hello all,
>
> I think I have found why my Fax console was not working :(
>
> http://www.pcbanter.net/archive/index.php/t-218856.html
> I finally discovered the problem.
>
> In Phone & Modem Options, the default location (in my
> experience) has always been "New Location", and didn't
> need to be changed, so I never worried about it. In my
> Phone & Modem Options, for some reason, the location was
> blank, and this prevented the software from using the
> modem. All I needed to do was select "New Location".
>
> That's why I have decided to re-install Fax services :(
>
> Have changed New Location to a number and try to reinstall FAX and still
> nothing :((
>
> M2
>
> Marcel z maleho mesta wrote:
>
>> Hello all,
>>
>> I have been trying to solve my problem and have only found that easy
>> way is to do clean install of XP as one I have is OEM Dell and that
>> is where probably the problem is as per:
>>
>> http://forums.wugnet.com/Services-ftopict443040.html
>>
>> But my problem is that I did not get any WinXP CD when I have
>> purchased my LatitudeD810 from dell.co.uk :((
>>
>> Where can I get one, do I have to purchase brand new WinXP CD, or if I
>> provide MS with my CD Key they will send my new one?
>>
>> Thank you.
>>
>> M2
>>
>>
>>
>> David Tanzer wrote:
>>
>>> Hi Russ,
>>> i have exactly the same problem!
>>> May you send me the workaraund too??
>>> my email address is
>>> Best regards.
>>> David Tanzer
>>> "Russ Valentine [MVP-Outlook]" > ha scritto nel
>>> messaggio ...
>>>
>>>> Provide me with a valid email address offline so I can send you some
>>>> workarounds to try from the developers.
>>>> --
>>>> Russ Valentine
>>>> [MVP-Outlook]
>>>> "Manuel Lopez" > wrote
>>>> in message ...
>>>>
>>>>> Actually, there is briefly Fax in Services to check (since the
>>>>> uninstall caused by the failure in the installation routine doesn't
>>>>> fully complete until the next reboot). However, all the dependent
>>>>> services look ok, the same as the machines on which Fax did install
>>>>> and is working.
>>>>>
>>>>> "Russ Valentine [MVP-Outlook]" > wrote in message
>>>>> ...
>>>>>
>>>>>> Not sure how this would help. Read the original post. If the
>>>>>> installation routine is failing, there is no Fax in Services to
>>>>>> check.
>>>>>> --
>>>>>> Russ Valentine
>>>>>> [MVP-Outlook]
>>>>>> "Jeffrey W. Bowen" > wrote in message
>>>>>> ...
>>>>>>
>>>>>>> Hello Russ,
>>>>>>>
>>>>>>> Have you checked your "Services" in the Administrative Tools
>>>>>>> section? If not, go to Start - Control Panel - Administrative
>>>>>>> Tools - then click on Services. Scroll to "Fax" and double click
>>>>>>> it or hit "enter".
>>>>>>>
>>>>>>> Then click the "Dependencies" tab and click all of the +'s to
>>>>>>> expand each group and see if it lists any services that you may
>>>>>>> have disabled.
>>>>>>>
>>>>>>> If so, enable them and if necessary, start them. This should get
>>>>>>> your fax up and running.
>>>>>>>
>>>>>>> I hope this helps.
>>>>>>>
>>>>>>> Peace,
>>>>>>>
>>>>>>> Jeffrey Bowen
>>>>>>>
>>>>>>> "Russ Valentine [MVP-Outlook]" > wrote in
>>>>>>> message ...
>>>>>>>
>>>>>>>> I'll let you know if they need it.
>>>>>>>> --
>>>>>>>> Russ Valentine
>>>>>>>> [MVP-Outlook]
>>>>>>>> "Manuel Lopez" >
>>>>>>>> wrote in message
>>>>>>>> ...
>>>>>>>>
>>>>>>>>> Thanks. I can send them the whole log if they want.
>>>>>>>>>
>>>>>>>>> "Russ Valentine [MVP-Outlook]" > wrote in
>>>>>>>>> message ...
>>>>>>>>>
>>>>>>>>>> Well there's at least one. I've sent your log to the fax
>>>>>>>>>> developers to see if they have a clue.
>>>>>>>>>> --
>>>>>>>>>> Russ Valentine
>>>>>>>>>> [MVP-Outlook]
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>
>>>
>>>

[David Tanzer]

Hi Marcel!!! Thank you very much.
My problem was little more complicated because i couldn't set a new area
code in my Dialing rules.
It was due to a wrong value in
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Telephony\
"CountryListVersion"=dword:00000xxx
I am sure i never deinstall any sp or fix and, becouse i had the same
problems on two different machines, i suppose was a fix to create this
mistake.
I putted the value of the key to 0 and then reboot the system.
Win xp has putted the right value and after this i was able to set a correct
area code.
After this, the fax service was installed without any probs.
Thank you again!! I waste a lot of time to try to understand the cause. I am
very surprised by the poorness of the debug log.
Bye for now.
David Tanzer

"Marcel z maleho mesta" > ha scritto nel messaggio
. uk...
> It is working, no not have to re-install Win :)))
>
> Problem was in Dialing Rules, where one of my Locations "preffered one"
> had no Area Code :(((((
>
> After deleting this Location and re-installing Fax services all working
> fine.
>
> Marcel z maleho mesta wrote:
>> Hello all,
>>
>> I think I have found why my Fax console was not working :(
>>
>> http://www.pcbanter.net/archive/index.php/t-218856.html
>> I finally discovered the problem.
>>
>> In Phone & Modem Options, the default location (in my
>> experience) has always been "New Location", and didn't
>> need to be changed, so I never worried about it. In my
>> Phone & Modem Options, for some reason, the location was
>> blank, and this prevented the software from using the
>> modem. All I needed to do was select "New Location".
>>
>> That's why I have decided to re-install Fax services :(
>>
>> Have changed New Location to a number and try to reinstall FAX and still
>> nothing :((
>>
>> M2
>>
>> Marcel z maleho mesta wrote:
>>
>>> Hello all,
>>>
>>> I have been trying to solve my problem and have only found that easy way
>>> is to do clean install of XP as one I have is OEM Dell and that is where
>>> probably the problem is as per:
>>>
>>> http://forums.wugnet.com/Services-ftopict443040.html
>>>
>>> But my problem is that I did not get any WinXP CD when I have purchased
>>> my LatitudeD810 from dell.co.uk :((
>>>
>>> Where can I get one, do I have to purchase brand new WinXP CD, or if I
>>> provide MS with my CD Key they will send my new one?
>>>
>>> Thank you.
>>>
>>> M2
>>>
>>>
>>>
>>> David Tanzer wrote:
>>>
>>>> Hi Russ,
>>>> i have exactly the same problem!
>>>> May you send me the workaraund too??
>>>> my email address is
>>>> Best regards.
>>>> David Tanzer
>>>> "Russ Valentine [MVP-Outlook]" > ha scritto nel
>>>> messaggio ...
>>>>
>>>>> Provide me with a valid email address offline so I can send you some
>>>>> workarounds to try from the developers.
>>>>> --
>>>>> Russ Valentine
>>>>> [MVP-Outlook]
>>>>> "Manuel Lopez" > wrote
>>>>> in message ...
>>>>>
>>>>>> Actually, there is briefly Fax in Services to check (since the
>>>>>> uninstall caused by the failure in the installation routine doesn't
>>>>>> fully complete until the next reboot). However, all the dependent
>>>>>> services look ok, the same as the machines on which Fax did install
>>>>>> and is working.
>>>>>>
>>>>>> "Russ Valentine [MVP-Outlook]" > wrote in message
>>>>>> ...
>>>>>>
>>>>>>> Not sure how this would help. Read the original post. If the
>>>>>>> installation routine is failing, there is no Fax in Services to
>>>>>>> check.
>>>>>>> --
>>>>>>> Russ Valentine
>>>>>>> [MVP-Outlook]
>>>>>>> "Jeffrey W. Bowen" > wrote in message
>>>>>>> ...
>>>>>>>
>>>>>>>> Hello Russ,
>>>>>>>>
>>>>>>>> Have you checked your "Services" in the Administrative Tools
>>>>>>>> section? If not, go to Start - Control Panel - Administrative
>>>>>>>> Tools - then click on Services. Scroll to "Fax" and double click it
>>>>>>>> or hit "enter".
>>>>>>>>
>>>>>>>> Then click the "Dependencies" tab and click all of the +'s to
>>>>>>>> expand each group and see if it lists any services that you may
>>>>>>>> have disabled.
>>>>>>>>
>>>>>>>> If so, enable them and if necessary, start them. This should get
>>>>>>>> your fax up and running.
>>>>>>>>
>>>>>>>> I hope this helps.
>>>>>>>>
>>>>>>>> Peace,
>>>>>>>>
>>>>>>>> Jeffrey Bowen
>>>>>>>>
>>>>>>>> "Russ Valentine [MVP-Outlook]" > wrote in message
>>>>>>>> ...
>>>>>>>>
>>>>>>>>> I'll let you know if they need it.
>>>>>>>>> --
>>>>>>>>> Russ Valentine
>>>>>>>>> [MVP-Outlook]
>>>>>>>>> "Manuel Lopez" >
>>>>>>>>> wrote in message
>>>>>>>>> ...
>>>>>>>>>
>>>>>>>>>> Thanks. I can send them the whole log if they want.
>>>>>>>>>>
>>>>>>>>>> "Russ Valentine [MVP-Outlook]" > wrote in
>>>>>>>>>> message ...
>>>>>>>>>>
>>>>>>>>>>> Well there's at least one. I've sent your log to the fax
>>>>>>>>>>> developers to see if they have a clue.
>>>>>>>>>>> --
>>>>>>>>>>> Russ Valentine
>>>>>>>>>>> [MVP-Outlook]
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>
>>>>

[Bren]

I installed windows xp but lost my phonetools. How can I get this installed?
--
Bren


"Manuel Lopez" wrote:

> I'm unable to get fax services to install in Windows XP Pro on one computer.
> In FaxSetup.log, the error appears to be "rc=0x426"--which is pretty cryptic
> to me:
> (I can attach to the whole log file, which is 35 kb, if someone thinks it
> might be useful.)
>
> [10/31/05 03:48:21] [0x0bdc] [ ] Installing Fax Service...
> [10/31/05 03:48:21] [0x0bdc] [ ] fxocSvc_Install (fax -
> Fax.CleanInstall)
> [10/31/05 03:48:21] [0x0bdc] [ ] {
> [10/31/05 03:48:22] [0x0bdc] [ ] Successfully installed fax
> service from section 'Fax.CleanInstall'
> [10/31/05 03:48:22] [0x0bdc] [ ] fxocSvc_StartFaxService
> [10/31/05 03:48:22] [0x0bdc] [ ] {
> [10/31/05 03:48:23] [0x0bdc] [ ] } (1062)
> [10/31/05 03:48:23] [0x0bdc] [ERR] Failed to start fax service,
> rc = 0x426
> [10/31/05 03:48:23] [0x0bdc] [ ] } (1062)
> [10/31/05 03:48:23] [0x0bdc] [ERR] Failed to install fax service.
> This is a fatal error, abandoning fax install...rc=0x426
>
>
>
>
>
>

[Malke]

Bren wrote:

> I installed windows xp but lost my phonetools. How can I get this
> installed?

Phonetools is not part of the XP operating system. It usually comes with
modem drivers or is preinstalled by an OEM (HP, Dell, etc.).

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User