Problem with envelope printing

[peter2168]

Hi. When I print an envelope on my Dell AIO printer, it insists on printing
it in red, rather than black. I have done what Dell told me to do (gone to
True Black in format, etc.) but I still have color printing on emvelopes.
Everything else prints properly. I am running Windows XP (home) and Word 2002.

[Cari \(MS-MVP\)]

Try setting it to print in grayscale and see what happens?
--
Cari (MS-MVP)
Printing & Imaging



"peter2168" > wrote in message
...
> Hi. When I print an envelope on my Dell AIO printer, it insists on
> printing
> it in red, rather than black. I have done what Dell told me to do (gone to
> True Black in format, etc.) but I still have color printing on emvelopes.
> Everything else prints properly. I am running Windows XP (home) and Word
> 2002.

[peter2168]

Cari, thanks, but how do I set up for grayscale? I can't find that anywhere
in the printer book or in Word help or the printer help.

"Cari (MS-MVP)" wrote:

> Try setting it to print in grayscale and see what happens?
> --
> Cari (MS-MVP)
> Printing & Imaging
>
>
>
> "peter2168" > wrote in message
> ...
> > Hi. When I print an envelope on my Dell AIO printer, it insists on
> > printing
> > it in red, rather than black. I have done what Dell told me to do (gone to
> > True Black in format, etc.) but I still have color printing on emvelopes.
> > Everything else prints properly. I am running Windows XP (home) and Word
> > 2002.
>
>
>

[Cari \(MS-MVP\)]

Should be in the properties of the printer.

When you use File, Print.... under the 'name' of the printer, will be a box
to the right hand side named Properties.... click on it... It's where you
change the type of paper, size of paper, quality of print etc.
--
Cari (MS-MVP)
Printing & Imaging



"peter2168" > wrote in message
...
> Cari, thanks, but how do I set up for grayscale? I can't find that
> anywhere
> in the printer book or in Word help or the printer help.
>
> "Cari (MS-MVP)" wrote:
>
>> Try setting it to print in grayscale and see what happens?
>> --
>> Cari (MS-MVP)
>> Printing & Imaging
>>
>>
>>
>> "peter2168" > wrote in message
>> ...
>> > Hi. When I print an envelope on my Dell AIO printer, it insists on
>> > printing
>> > it in red, rather than black. I have done what Dell told me to do (gone
>> > to
>> > True Black in format, etc.) but I still have color printing on
>> > emvelopes.
>> > Everything else prints properly. I am running Windows XP (home) and
>> > Word
>> > 2002.
>>
>>
>>

[peter2168]

Cari, once again, I have been to the properties many times and have never
seen a grayscale option. This problem only began recently; should I be
telling to print color as B&W, or should I be going to a different print
quality than Normal? Sorry to be so dumb about all of this.
Peter2168

"Cari (MS-MVP)" wrote:

> Should be in the properties of the printer.
>
> When you use File, Print.... under the 'name' of the printer, will be a box
> to the right hand side named Properties.... click on it... It's where you
> change the type of paper, size of paper, quality of print etc.
> --
> Cari (MS-MVP)
> Printing & Imaging
>
>
>
> "peter2168" > wrote in message
> ...
> > Cari, thanks, but how do I set up for grayscale? I can't find that
> > anywhere
> > in the printer book or in Word help or the printer help.
> >
> > "Cari (MS-MVP)" wrote:
> >
> >> Try setting it to print in grayscale and see what happens?
> >> --
> >> Cari (MS-MVP)
> >> Printing & Imaging
> >>
> >>
> >>
> >> "peter2168" > wrote in message
> >> ...
> >> > Hi. When I print an envelope on my Dell AIO printer, it insists on
> >> > printing
> >> > it in red, rather than black. I have done what Dell told me to do (gone
> >> > to
> >> > True Black in format, etc.) but I still have color printing on
> >> > emvelopes.
> >> > Everything else prints properly. I am running Windows XP (home) and
> >> > Word
> >> > 2002.
> >>
> >>
> >>
>
>
>

[peter2168]

Hello, again. Problem solved. I noticed that my color cartridge was beginning
to run out so I replaced it, and lo, and behold, it started to print envelpes
the way it should. So thanks anyway. Crazy stuff!

"peter2168" wrote:

> Hi. When I print an envelope on my Dell AIO printer, it insists on printing
> it in red, rather than black. I have done what Dell told me to do (gone to
> True Black in format, etc.) but I still have color printing on emvelopes.
> Everything else prints properly. I am running Windows XP (home) and Word 2002.