Byte
November 3rd 05, 09:09 PM
Have you sent this elaborate report to HP for a response or analysis?
--
XP-WNP
Today is the first day of the
rest of your life. If this post
was helpful, please rate it.
"Susan Sharm" wrote:
> I'm thoroughly confused and I need your interpretive experience.
>
> I don't know how to INTERPRET results from printer test pages!
>
> Can you help me identify the real problem based on test results below?
>
> -----------------------------------
> Details follow:
> -----------------------------------
> My HP OfficeJet d145 all-in-one printer has been printing streaky
> colors for a few weeks (it came upon me all of a sudden though ...
> right in the middle of a photo print) - and I don't know how to
> interpret the results from all the test pages I ran. These diagnostic
> test pages are trying to tell me "something" but (I must admit) I do
> not know how to "interpret" what my eyes can see!
> -----------------------------------
> I wish I had run these tests the day I got the printer and saved the
> results to compare now!
> -----------------------------------
> My problem is I feel kind of dumb as these "utilities" on the printer
> are definately "showing" me the problem (and they do show me streaky
> colors) but I do not know how to INTERPRET those diagnostic reports! I
> see lots of pink, nice black, green & red ok, the blue comes and goes
> within any one print but I can't really tell if it is just the blue. I
> never knew I was so color challenged!
> -----------------------------------
> The ink on the c5011a (black) & c5010a (tricolor) ink cartridges is
> near the full level (this HP ink cartridge set is nearly unused
> although it has been in the Hewlett Packard printer for almost a year
> as I do not print very much).
> -----------------------------------
> WHAT TESTS HAVE I MISSED?
> 1. I turned the HPOJd145 on & off to activate the startup "SELF TEST",
> which did not report any errors.
>
> 2. I opened up the Windows XP "Printers and Faxes" window, right
> clicked on my "HP OfficeJet D Series Printer" icon, selected
> "Properties", pressed "Print Test Page" (see results below for
> interpretation).
>
> 3. I followed the "HP Officejet d145 Reference Guide" instructions for
> removing & replacing with the same ink cartridges (I had no others at
> hand). This (not surprisingly) did not change anything; neither did
> removing and replacing with the same printheads. I then "cleaned" the
> printheads using MENU, 7 (STATUS AND MAINTENANCE), 2 (CLEAN
> PRINTHEADS).
>
> 4. Pressing MENU, 3 (PRINT REPORT), 5 (SELF-TEST REPORT) printed two
> pages which I need help in interpreting (see below).
>
> 5. Pressing MENU, 7, 1 (CHECK INK LEVEL) reported two lines in the
> front-panel LCD display of "Black 80%", "Color 60%".
>
> 6. Pressing MENU, 7, 4 (PERFORM COLOR CALIBRATION) printed a page
> containing instructions and a block with a border containing a 9 by 9
> array of 81 smaller blocks in various shades of pink and greenish grey
> from which I'm supposed to visually determine a correct "Color Patch
> Number". I'm supposed to then type in that color patch number into the
> front-palen display and then press "ENTER". Again I need help in
> interpreting these results (see below).
>
> 7. Pressing MENU, 7, 3 (ALIGN PRINTHEADS) printed a cryptic sheet
> containing hundreds of small boxes of black, cyan, magenta, and yellow
> boxes (and even a blurry to clear tri-color parrot) in all shades but
> no instructions on how to interpret the many shaded boxes.
>
> 8. I downloaded the
> http://www.alotofthings.com/supportforrefillers/PaletteTestPages.htm
> palotte test page for reds, oranges, yellows, greens, and blues This
> result from this page seems to contradict results from single-color
> tests above (see below). I'm so even more confused after running this
> test - but I see most of the problems from this test (which is all the
> more confusing).
>
> 9. Did miss any obvious printer tests that will point me to the problem
> (or am I just missing the obvious pointer already)?
>
> 10. Would you kindly help me with the interpretation of the color test
> results below?
> -----------------------------------
> A. HOW DO WE INTERPRET WINDOWS XP PRINTER TEST PAGE RESULTS?
> This test printed one page saying "Congratulations. If you can read
> this information, you have correctly installed your hp officejet d
> series printer on SUSAN. The information below describes our printer
> driver and port settings. blah blah blah" It might be notable that the
> small flag of the Microsoft logo on the top left of this "Windows XP
> Printer Test Page" of (clockwise from top right) the colors green,
> yellow, blue, & orange seemed to print ok.
> -----------------------------------
> B. HOW DO WE INTERPRET THE TWO-PAGE SELF-TEST REPORT RESULTS?
> This test printed two pages, the first of which first had three
> sections.
>
> Page 1 Section 1 listed specifics about the printer model, serial
> number, service ID (whatever that is), firmware revision, optional
> accessories, and total page count (of 363 pages).
>
> Page 1 Section 2a listed "Ink Cartridge Information" for the "Black Ink
> Level" showing a dark black box and then a long light gray bar with
> 80% at the end (why isn't the bar black?) and an expiration date of
> 08/16/2006 for the hp no. 14 c5011a black ink cartridge.
>
> The "Ink Cartridge Information" subsection for the "Color Ink Level"
> showed a dark tricolor box (the yellow is easily seen) and then a long
> light tricolor bar of (from top to bottom) light blue, magenta, &
> yellow (they yellow bar is barely visible) with 60% at the end (why are
> these colors so light) and an expiration date of 08/16/2006 for the HP
> #14 hpc5010a ink cartridge.
>
> Page 1 Section 3 listed "Printhead Information" showing 4 distinct
> boxes showing CYAN, BLACK, MAGENTA, and YELLOW quite boldly and
> clearly, along with a Status of OV (whatever that is), the installation
> date, and other cartridge information already listed. The "Printhead
> Alignment" sub section showed 8 dark black vertically oriented
> rectangles all aligned well, and six dual-color vertical boxes and six
> sets of two dual vertically oriented colored lines, all seemingly
> aligned and six sets of horizontally oriented dual color lines, again,
> all seemingly in line.
>
> On the bottom of that first page, just before the "Please recycle this
> page" reminder, is the belated suggestion of "! Do not remove
> printheads untli replacemnts are available." (oh, oh, did I damage them
> by removing my printheads and putting them back immediately???).
>
> Page 2 contains four fat bold color bars encompassing the top third of
> the 8 1/2 by 11 inch paper in portait mode with the rest of the page
> blank. While all four color bars (CYAN, BLACK, MAGENTA, and YELLOW) are
> bold and clear, the inch-wide CYAN bar has an unexpected 3/8 inch clear
> white "cloud" starting at the left side of the paper stretching like an
> oil slick into the center of the paper where it fades to light blue and
> then back to dark bold CYAN. There is absolutely no ink in that white
> cloud but there are no white streaks whatsoever in all the other
> portions of the dark cyan color bar. I seriously need help in
> interpreting these unexpected results.
>
> In stark contrast, the half-inch wide black bar is bold and clear but
> it has streaks of very thin white strands that roll horizontally across
> the paper by the full width.
>
> In further contrast, the inch wide magenta and yellow bars are quite
> dark, bold, and contain no streaks of any sort.
> -----------------------------------
> C. HOW DO WE INTERPRET COLOR CALIBRATION INSTRUCTIONS?
> The instructions for the color tint test page say to hold the results 8
> inches ahead and slowly move the page containing the 9x9 arrowy of
> pinkish-to-greenish blocks until they somehow magically "fade into the
> background". Are they crazy? Or am I? NONE of the boxes even comes
> close to fading into the background (at any arms length distance)!
>
> The first boxes (numbered 01, 02, 03, etc.) are pinkish and the last
> few boxes (79, 80, 81) are greenish. The background is a single shade
> of grey. I guess if I really really really try to play along with them,
> the numbers at the top right (e.g., 07, 08, 09, and 16, 17, 18) seem
> the "greyest" but none are really as grey as the background. If you
> forced me at gunpoint to "enter a color patch number", I'd timidly type
> "09", however reluctantly (which I did).
> -----------------------------------
> D. HOW DO WE INTERPRET THE ALIGN PRINTHEADS PRINTOUT REPORT?
> The most cryptic of all printouts seems to be the align printheads
> output report. It contains a confusing (to me) set of three arrays and
> two objects which seem easier to interpret.
>
> Section 1, from right to left, starting on the right side of the
> landscape page is an object which looks like a seesaw sans fulcrum with
> one person sitting backward. That is, it contains a black box with a
> line eminating from one corner and another black box connected to the
> line at another corner, all of which is dark and distinct (which I must
> suspect is the main point). A bold green check arrow seems to indicate
> OK (but maybe I'm stretching my interpretive skills by assuming that.)
>
> Section 2, to the left of that black see-saw, is a blurry multi-color
> parrot and a dark black arrow pointing to a distinct and bold
> multi-color parrot. I also suspect this is fine (but how do I know)?
> There is no check arrow under that parrot so I assume the prior green
> arrow suffices.
>
> Section 3, to the left of the two parrots, is a 7 by 7 vertical
> oriented array of yellow, magenta, cyan, and black boxes, one set of
> which is filled in while the other sets are excel spreadsheeted and one
> of the sets is dashed lines. They look OK to me but what am I looking
> for? This time there are 7 green check arrows at the bottom of the
> page, these being the boldest green arrows on that printer test page.
>
> Section 4, to the left of the excel spreadhseeted boxes are another
> array, this time of 5 by 4 single color horizontal lines most of which
> seem to be dark and bold except the yellow and black single large box
> at the top have some streaks initially at the edge of the paper (the
> yellow and magenta are bold throughout). In the many horizontal bars,
> there are slight streaks in the black and even less in the blue, but in
> both cases they are very slight in those 41 other rows. Of the five
> green check arrows, first two (right to left) check arrows are very
> bold, the next three have a slight bit of yellow on their thin tips (am
> I stretching the interpretation to assume that slight bit of yellow is
> significant?).
>
> Section 5, on the left side of the landscape printout test page is
> similar to the previous section except that the array of 2 by 4
> horizontal oriented bars and dashed lines are now yellow, magenta,
> cyan, and black instead of being a single color. Again, exept at the
> very top edge of the paper where the colros for black and blue appear
> slightly smudged (but not on all top bars), the colors seem perfectly
> fine to me. Even the smudged parts are only on the beginning of the
> blocks and only in some blocks, so I suspect this may be due to
> "normal" edge-of-paper effects ??? The two green check marks at the
> bottom of the page clearly have yellow tips and are otherwise bold
> green (like a brush dipped in yellow & green paint).
> -----------------------------------
> D. HOW DO WE INTERPRET THE COLOR PALETTE PRINTOUT REPORT?
> The color palette printout from
> http://www.alotofthings.com/primer_palette/cpt3_.pdf seems to
> contradict much of what is shown above. Worse yet, while most tests
> shown above don't show me a problem, this page seems to show me
> problems in "mixing" of colors.
>
> Section RED is on the top row which shades from something called
> "pagoda", to "vermillion", to "cardinal", to "scarlet", to "christmas",
> to "carnival", to "chianti", and finally to "candy apple". These are
> clearly red, but, none are what I'd call really bright red. They are
> more like a blackish red, sort of like the darkish red of the Coca Cola
> can my kid left on the kitchen table just now. Comparing with the
> screen display of the PDF, they are a little darker and a bit less red
> and more orangey than what I see on the computer.
>
> Section ORANGE contains two rows of 8 squares each from "parchment" to
> "ochre", which, in contrast, I'd say are more red than orange (but
> who'se to say?). Certainly none are a bright pumpkin orange. Again,
> they are sort of like a darkish orange color not too dissimilar than
> the colors I see on the screen for that test PDF page.
>
> Section YELLOW is bright, bold, and yellow, much like that of the PDF
> test page on screen. I don't have any esthetic complaints, it seems,
> about the yellows.
>
> Section GREEN is very dissapointing. None of the 8 by 3 squares is as
> vividly green as in the onscreen test PDF and only the last three
> "turtle", "jungle" and "billiard" even remotely approach a green army
> jeep color. The rest are actually almost fully yellow, with some having
> green streaks going through them (but not all). So, the green section
> is actually mostly yellow except for those three colors and perhaps the
> "turf" color too.
>
> Section BLUE is also disheartening as it's not even remotely blue.
> Worse than the green (which at least had three greens) none of the
> blues even remotely look like those of the test PDF on screen. They
> start out as light yellow at the "Polar" and "Robin's Egg" boxes, turn
> to grayish in the "teal" and "newport" boxes, switch to pinkish cyanish
> in the "blueprint" and "french" boxes then to darker pinkish cyan in
> the final "cobalt", "prussian" & "dresden" boxes.
> -----------------------------------
> SUMMARY:
> -----------------------------------
> I'm not sure what to interpret because the HP supplied test pages
> "seem" to indicate the colors are OK'ish, while the arbitrary non-HP
> test page seems to indicate otherwise. There is plenty of blue and some
> bold green checkmarks in the HP test pages, but I'm almost totally
> missing blue and green in the arbitrary non-HP test page.
>
> I apologize for the lengthy details (I wanted you to have as much
> information as I had).
> Can you help interpret these results for me and the many others who
> must follow?
>
> Thank you in advance,
> Susan Harm
>
>
--
XP-WNP
Today is the first day of the
rest of your life. If this post
was helpful, please rate it.
"Susan Sharm" wrote:
> I'm thoroughly confused and I need your interpretive experience.
>
> I don't know how to INTERPRET results from printer test pages!
>
> Can you help me identify the real problem based on test results below?
>
> -----------------------------------
> Details follow:
> -----------------------------------
> My HP OfficeJet d145 all-in-one printer has been printing streaky
> colors for a few weeks (it came upon me all of a sudden though ...
> right in the middle of a photo print) - and I don't know how to
> interpret the results from all the test pages I ran. These diagnostic
> test pages are trying to tell me "something" but (I must admit) I do
> not know how to "interpret" what my eyes can see!
> -----------------------------------
> I wish I had run these tests the day I got the printer and saved the
> results to compare now!
> -----------------------------------
> My problem is I feel kind of dumb as these "utilities" on the printer
> are definately "showing" me the problem (and they do show me streaky
> colors) but I do not know how to INTERPRET those diagnostic reports! I
> see lots of pink, nice black, green & red ok, the blue comes and goes
> within any one print but I can't really tell if it is just the blue. I
> never knew I was so color challenged!
> -----------------------------------
> The ink on the c5011a (black) & c5010a (tricolor) ink cartridges is
> near the full level (this HP ink cartridge set is nearly unused
> although it has been in the Hewlett Packard printer for almost a year
> as I do not print very much).
> -----------------------------------
> WHAT TESTS HAVE I MISSED?
> 1. I turned the HPOJd145 on & off to activate the startup "SELF TEST",
> which did not report any errors.
>
> 2. I opened up the Windows XP "Printers and Faxes" window, right
> clicked on my "HP OfficeJet D Series Printer" icon, selected
> "Properties", pressed "Print Test Page" (see results below for
> interpretation).
>
> 3. I followed the "HP Officejet d145 Reference Guide" instructions for
> removing & replacing with the same ink cartridges (I had no others at
> hand). This (not surprisingly) did not change anything; neither did
> removing and replacing with the same printheads. I then "cleaned" the
> printheads using MENU, 7 (STATUS AND MAINTENANCE), 2 (CLEAN
> PRINTHEADS).
>
> 4. Pressing MENU, 3 (PRINT REPORT), 5 (SELF-TEST REPORT) printed two
> pages which I need help in interpreting (see below).
>
> 5. Pressing MENU, 7, 1 (CHECK INK LEVEL) reported two lines in the
> front-panel LCD display of "Black 80%", "Color 60%".
>
> 6. Pressing MENU, 7, 4 (PERFORM COLOR CALIBRATION) printed a page
> containing instructions and a block with a border containing a 9 by 9
> array of 81 smaller blocks in various shades of pink and greenish grey
> from which I'm supposed to visually determine a correct "Color Patch
> Number". I'm supposed to then type in that color patch number into the
> front-palen display and then press "ENTER". Again I need help in
> interpreting these results (see below).
>
> 7. Pressing MENU, 7, 3 (ALIGN PRINTHEADS) printed a cryptic sheet
> containing hundreds of small boxes of black, cyan, magenta, and yellow
> boxes (and even a blurry to clear tri-color parrot) in all shades but
> no instructions on how to interpret the many shaded boxes.
>
> 8. I downloaded the
> http://www.alotofthings.com/supportforrefillers/PaletteTestPages.htm
> palotte test page for reds, oranges, yellows, greens, and blues This
> result from this page seems to contradict results from single-color
> tests above (see below). I'm so even more confused after running this
> test - but I see most of the problems from this test (which is all the
> more confusing).
>
> 9. Did miss any obvious printer tests that will point me to the problem
> (or am I just missing the obvious pointer already)?
>
> 10. Would you kindly help me with the interpretation of the color test
> results below?
> -----------------------------------
> A. HOW DO WE INTERPRET WINDOWS XP PRINTER TEST PAGE RESULTS?
> This test printed one page saying "Congratulations. If you can read
> this information, you have correctly installed your hp officejet d
> series printer on SUSAN. The information below describes our printer
> driver and port settings. blah blah blah" It might be notable that the
> small flag of the Microsoft logo on the top left of this "Windows XP
> Printer Test Page" of (clockwise from top right) the colors green,
> yellow, blue, & orange seemed to print ok.
> -----------------------------------
> B. HOW DO WE INTERPRET THE TWO-PAGE SELF-TEST REPORT RESULTS?
> This test printed two pages, the first of which first had three
> sections.
>
> Page 1 Section 1 listed specifics about the printer model, serial
> number, service ID (whatever that is), firmware revision, optional
> accessories, and total page count (of 363 pages).
>
> Page 1 Section 2a listed "Ink Cartridge Information" for the "Black Ink
> Level" showing a dark black box and then a long light gray bar with
> 80% at the end (why isn't the bar black?) and an expiration date of
> 08/16/2006 for the hp no. 14 c5011a black ink cartridge.
>
> The "Ink Cartridge Information" subsection for the "Color Ink Level"
> showed a dark tricolor box (the yellow is easily seen) and then a long
> light tricolor bar of (from top to bottom) light blue, magenta, &
> yellow (they yellow bar is barely visible) with 60% at the end (why are
> these colors so light) and an expiration date of 08/16/2006 for the HP
> #14 hpc5010a ink cartridge.
>
> Page 1 Section 3 listed "Printhead Information" showing 4 distinct
> boxes showing CYAN, BLACK, MAGENTA, and YELLOW quite boldly and
> clearly, along with a Status of OV (whatever that is), the installation
> date, and other cartridge information already listed. The "Printhead
> Alignment" sub section showed 8 dark black vertically oriented
> rectangles all aligned well, and six dual-color vertical boxes and six
> sets of two dual vertically oriented colored lines, all seemingly
> aligned and six sets of horizontally oriented dual color lines, again,
> all seemingly in line.
>
> On the bottom of that first page, just before the "Please recycle this
> page" reminder, is the belated suggestion of "! Do not remove
> printheads untli replacemnts are available." (oh, oh, did I damage them
> by removing my printheads and putting them back immediately???).
>
> Page 2 contains four fat bold color bars encompassing the top third of
> the 8 1/2 by 11 inch paper in portait mode with the rest of the page
> blank. While all four color bars (CYAN, BLACK, MAGENTA, and YELLOW) are
> bold and clear, the inch-wide CYAN bar has an unexpected 3/8 inch clear
> white "cloud" starting at the left side of the paper stretching like an
> oil slick into the center of the paper where it fades to light blue and
> then back to dark bold CYAN. There is absolutely no ink in that white
> cloud but there are no white streaks whatsoever in all the other
> portions of the dark cyan color bar. I seriously need help in
> interpreting these unexpected results.
>
> In stark contrast, the half-inch wide black bar is bold and clear but
> it has streaks of very thin white strands that roll horizontally across
> the paper by the full width.
>
> In further contrast, the inch wide magenta and yellow bars are quite
> dark, bold, and contain no streaks of any sort.
> -----------------------------------
> C. HOW DO WE INTERPRET COLOR CALIBRATION INSTRUCTIONS?
> The instructions for the color tint test page say to hold the results 8
> inches ahead and slowly move the page containing the 9x9 arrowy of
> pinkish-to-greenish blocks until they somehow magically "fade into the
> background". Are they crazy? Or am I? NONE of the boxes even comes
> close to fading into the background (at any arms length distance)!
>
> The first boxes (numbered 01, 02, 03, etc.) are pinkish and the last
> few boxes (79, 80, 81) are greenish. The background is a single shade
> of grey. I guess if I really really really try to play along with them,
> the numbers at the top right (e.g., 07, 08, 09, and 16, 17, 18) seem
> the "greyest" but none are really as grey as the background. If you
> forced me at gunpoint to "enter a color patch number", I'd timidly type
> "09", however reluctantly (which I did).
> -----------------------------------
> D. HOW DO WE INTERPRET THE ALIGN PRINTHEADS PRINTOUT REPORT?
> The most cryptic of all printouts seems to be the align printheads
> output report. It contains a confusing (to me) set of three arrays and
> two objects which seem easier to interpret.
>
> Section 1, from right to left, starting on the right side of the
> landscape page is an object which looks like a seesaw sans fulcrum with
> one person sitting backward. That is, it contains a black box with a
> line eminating from one corner and another black box connected to the
> line at another corner, all of which is dark and distinct (which I must
> suspect is the main point). A bold green check arrow seems to indicate
> OK (but maybe I'm stretching my interpretive skills by assuming that.)
>
> Section 2, to the left of that black see-saw, is a blurry multi-color
> parrot and a dark black arrow pointing to a distinct and bold
> multi-color parrot. I also suspect this is fine (but how do I know)?
> There is no check arrow under that parrot so I assume the prior green
> arrow suffices.
>
> Section 3, to the left of the two parrots, is a 7 by 7 vertical
> oriented array of yellow, magenta, cyan, and black boxes, one set of
> which is filled in while the other sets are excel spreadsheeted and one
> of the sets is dashed lines. They look OK to me but what am I looking
> for? This time there are 7 green check arrows at the bottom of the
> page, these being the boldest green arrows on that printer test page.
>
> Section 4, to the left of the excel spreadhseeted boxes are another
> array, this time of 5 by 4 single color horizontal lines most of which
> seem to be dark and bold except the yellow and black single large box
> at the top have some streaks initially at the edge of the paper (the
> yellow and magenta are bold throughout). In the many horizontal bars,
> there are slight streaks in the black and even less in the blue, but in
> both cases they are very slight in those 41 other rows. Of the five
> green check arrows, first two (right to left) check arrows are very
> bold, the next three have a slight bit of yellow on their thin tips (am
> I stretching the interpretation to assume that slight bit of yellow is
> significant?).
>
> Section 5, on the left side of the landscape printout test page is
> similar to the previous section except that the array of 2 by 4
> horizontal oriented bars and dashed lines are now yellow, magenta,
> cyan, and black instead of being a single color. Again, exept at the
> very top edge of the paper where the colros for black and blue appear
> slightly smudged (but not on all top bars), the colors seem perfectly
> fine to me. Even the smudged parts are only on the beginning of the
> blocks and only in some blocks, so I suspect this may be due to
> "normal" edge-of-paper effects ??? The two green check marks at the
> bottom of the page clearly have yellow tips and are otherwise bold
> green (like a brush dipped in yellow & green paint).
> -----------------------------------
> D. HOW DO WE INTERPRET THE COLOR PALETTE PRINTOUT REPORT?
> The color palette printout from
> http://www.alotofthings.com/primer_palette/cpt3_.pdf seems to
> contradict much of what is shown above. Worse yet, while most tests
> shown above don't show me a problem, this page seems to show me
> problems in "mixing" of colors.
>
> Section RED is on the top row which shades from something called
> "pagoda", to "vermillion", to "cardinal", to "scarlet", to "christmas",
> to "carnival", to "chianti", and finally to "candy apple". These are
> clearly red, but, none are what I'd call really bright red. They are
> more like a blackish red, sort of like the darkish red of the Coca Cola
> can my kid left on the kitchen table just now. Comparing with the
> screen display of the PDF, they are a little darker and a bit less red
> and more orangey than what I see on the computer.
>
> Section ORANGE contains two rows of 8 squares each from "parchment" to
> "ochre", which, in contrast, I'd say are more red than orange (but
> who'se to say?). Certainly none are a bright pumpkin orange. Again,
> they are sort of like a darkish orange color not too dissimilar than
> the colors I see on the screen for that test PDF page.
>
> Section YELLOW is bright, bold, and yellow, much like that of the PDF
> test page on screen. I don't have any esthetic complaints, it seems,
> about the yellows.
>
> Section GREEN is very dissapointing. None of the 8 by 3 squares is as
> vividly green as in the onscreen test PDF and only the last three
> "turtle", "jungle" and "billiard" even remotely approach a green army
> jeep color. The rest are actually almost fully yellow, with some having
> green streaks going through them (but not all). So, the green section
> is actually mostly yellow except for those three colors and perhaps the
> "turf" color too.
>
> Section BLUE is also disheartening as it's not even remotely blue.
> Worse than the green (which at least had three greens) none of the
> blues even remotely look like those of the test PDF on screen. They
> start out as light yellow at the "Polar" and "Robin's Egg" boxes, turn
> to grayish in the "teal" and "newport" boxes, switch to pinkish cyanish
> in the "blueprint" and "french" boxes then to darker pinkish cyan in
> the final "cobalt", "prussian" & "dresden" boxes.
> -----------------------------------
> SUMMARY:
> -----------------------------------
> I'm not sure what to interpret because the HP supplied test pages
> "seem" to indicate the colors are OK'ish, while the arbitrary non-HP
> test page seems to indicate otherwise. There is plenty of blue and some
> bold green checkmarks in the HP test pages, but I'm almost totally
> missing blue and green in the arbitrary non-HP test page.
>
> I apologize for the lengthy details (I wanted you to have as much
> information as I had).
> Can you help interpret these results for me and the many others who
> must follow?
>
> Thank you in advance,
> Susan Harm
>
>