event 6161 error 259

[voigts]

I have a Canon s800 that I have run fine for a year or so with WinXP SP1. I had to replace a motherboard and so I reloaded XP with SP2 and downloaded all XP updates. I also have the latest driver from Canon that is compatible with SP2.

Whenever I try to print any kind of document, the printer icon appears in the system tray for a couple of seconds and then the computer just reboots. The event viewer shows event 6161 error 259.

I have uninstalled and reinstalled with antivirus off. I have changed the print processor to winprint RAW with no effect. The printer is hooked up via USB. The printer port is USB001 and doesn't show any resource conflicts. I can't find any other suggestions and am out of ideas.

[Carey Frisch [MVP]]

Try the following:

Go to Start > Run and type: services.msc , and hit enter.
Scroll down to the Print Spooler service, stop the service,
then restart the service. Also, make sure this service is
set to automatic.

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

-------------------------------------------------------------------------------------------

"voigts" wrote:

| I have a Canon s800 that I have run fine for a year or so with WinXP
| SP1. I had to replace a motherboard and so I reloaded XP with SP2 and
| downloaded all XP updates. I also have the latest driver from Canon
| that is compatible with SP2.
|
| Whenever I try to print any kind of document, the printer icon appears
| in the system tray for a couple of seconds and then the computer just
| reboots. The event viewer shows event 6161 error 259.
|
| I have uninstalled and reinstalled with antivirus off. I have changed
| the print processor to winprint RAW with no effect. The printer is
| hooked up via USB. The printer port is USB001 and doesn't show any
| resource conflicts. I can't find any other suggestions and am out of
| ideas.
|
|
| --
| voigts

[voigts]

Now if this isn't weird. I read a printing troubleshooting article on the MS website. After trying everything else, at the bottom of the article it recommends to do a clean boot. I did that, and it prints. I enabled one at a time and rebooted after each the system.ini, win.ini, load startup items, and then went to normal startup. After each change it printed fine from notepad, and now under normal startup it prints fine. What would have changed by going through the clean boot process and renabling items one at a time?


']Try the following:

Go to Start Run and type: services.msc , and hit enter.
Scroll down to the Print Spooler service, stop the service,
then restart the service. Also, make sure this service is
set to automatic.

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

-------------------------------------------------------------------------------------------

"voigts" wrote:

| I have a Canon s800 that I have run fine for a year or so with WinXP
| SP1. I had to replace a motherboard and so I reloaded XP with SP2 and
| downloaded all XP updates. I also have the latest driver from Canon
| that is compatible with SP2.
|
| Whenever I try to print any kind of document, the printer icon appears
| in the system tray for a couple of seconds and then the computer just
| reboots. The event viewer shows event 6161 error 259.
|
| I have uninstalled and reinstalled with antivirus off. I have changed
| the print processor to winprint RAW with no effect. The printer is
| hooked up via USB. The printer port is USB001 and doesn't show any
| resource conflicts. I can't find any other suggestions and am out of
| ideas.
|
|
| --
| voigts