Windows XP-SP2: Can't get Remote Assistance to work - Posting second time - Help!

[BigV]

I have two XP-SP2 machines connected to the internet.
Both are through PNP routers with the latest version of firmware.
I have verified SSDP Service and Iniversal Plug and play are started on each
PC.
I have also installed the latest DirectX.
Both PCs have the color video settings at 16 Bit - medium.
Windows firewall is shut off on both PCs.

I have tried requesting Remote Assistance. Each time the request goes to
the other computer and it is accepted, but then NOTHING HAPPENS. The hard
drive spins up, but nothing happens. This always happens, no matter which
PC requests the Remote assistance.

I have tried uninstalling and reinstalling MSN messenger 7.5 - same results.
I have tried upgrading Windows messenger to 5.1 - same results.
I have tried putting each PC in their respective DMZ - same results.
I have tried putting the PCs on the same network - same results.
I have run ad-aware on both machines - same results.
I have shut off all firewalls and antivirus programs - same results.

I CAN send Winks, nudges, file transfers, play a game, however, when I do
application sharing, each PC gets a Sharing Session window to pop up and
then it justs sits there waiting... Everything that I have read on this
newsgroup points to something being blocked in Windows Messenger as opposed
to MSN messenger.

There must be some setting that is incorrect, but I can't find it. Help!

[Graham Cluer]

In message >, BigV
> writes
>I have two XP-SP2 machines connected to the internet.
>Both are through PNP routers with the latest version of firmware.
>I have verified SSDP Service and Iniversal Plug and play are started on each
>PC.
>I have also installed the latest DirectX.
>Both PCs have the color video settings at 16 Bit - medium.
>Windows firewall is shut off on both PCs.
>
>I have tried requesting Remote Assistance. Each time the request goes to
>the other computer and it is accepted, but then NOTHING HAPPENS. The hard
>drive spins up, but nothing happens. This always happens, no matter which
>PC requests the Remote assistance.
>
>I have tried uninstalling and reinstalling MSN messenger 7.5 - same results.
>I have tried upgrading Windows messenger to 5.1 - same results.
>I have tried putting each PC in their respective DMZ - same results.
>I have tried putting the PCs on the same network - same results.
>I have run ad-aware on both machines - same results.
>I have shut off all firewalls and antivirus programs - same results.
>
>I CAN send Winks, nudges, file transfers, play a game, however, when I do
>application sharing, each PC gets a Sharing Session window to pop up and
>then it justs sits there waiting... Everything that I have read on this
>newsgroup points to something being blocked in Windows Messenger as opposed
>to MSN messenger.
>
>There must be some setting that is incorrect, but I can't find it. Help!
>
>
>
My suggestion is to give up and use a (free) service like
www.logmein.com
--

-- -------------------------------------------------------------------- --
Graham Cluer | Email: news1 <at> cluer <dot> com

(If replying by e-mail please make the above into a legal email address)
================================================== ========================

[honjo]

Have you enabled Remote Assistance? If not sure, check System Properties.

Kaz

BigV wrote:
> I have two XP-SP2 machines connected to the internet.
> Both are through PNP routers with the latest version of firmware.
> I have verified SSDP Service and Iniversal Plug and play are started on each
> PC.
> I have also installed the latest DirectX.
> Both PCs have the color video settings at 16 Bit - medium.
> Windows firewall is shut off on both PCs.
>
> I have tried requesting Remote Assistance. Each time the request goes to
> the other computer and it is accepted, but then NOTHING HAPPENS. The hard
> drive spins up, but nothing happens. This always happens, no matter which
> PC requests the Remote assistance.
>
> I have tried uninstalling and reinstalling MSN messenger 7.5 - same results.
> I have tried upgrading Windows messenger to 5.1 - same results.
> I have tried putting each PC in their respective DMZ - same results.
> I have tried putting the PCs on the same network - same results.
> I have run ad-aware on both machines - same results.
> I have shut off all firewalls and antivirus programs - same results.
>
> I CAN send Winks, nudges, file transfers, play a game, however, when I do
> application sharing, each PC gets a Sharing Session window to pop up and
> then it justs sits there waiting... Everything that I have read on this
> newsgroup points to something being blocked in Windows Messenger as opposed
> to MSN messenger.
>
> There must be some setting that is incorrect, but I can't find it. Help!
>
>
>

[BigV]

Yes, remote assistance is checked.

I'll try using ethereal to do packet sniffing, perhaps I can figure it out.

Vance

"honjo" > wrote in message
...
> Have you enabled Remote Assistance? If not sure, check System Properties.
>
> Kaz
>
> BigV wrote:
>> I have two XP-SP2 machines connected to the internet.
>> Both are through PNP routers with the latest version of firmware.
>> I have verified SSDP Service and Iniversal Plug and play are started on
>> each
>> PC.
>> I have also installed the latest DirectX.
>> Both PCs have the color video settings at 16 Bit - medium.
>> Windows firewall is shut off on both PCs.
>>
>> I have tried requesting Remote Assistance. Each time the request goes to
>> the other computer and it is accepted, but then NOTHING HAPPENS. The
>> hard
>> drive spins up, but nothing happens. This always happens, no matter
>> which
>> PC requests the Remote assistance.
>>
>> I have tried uninstalling and reinstalling MSN messenger 7.5 - same
>> results.
>> I have tried upgrading Windows messenger to 5.1 - same results.
>> I have tried putting each PC in their respective DMZ - same results.
>> I have tried putting the PCs on the same network - same results.
>> I have run ad-aware on both machines - same results.
>> I have shut off all firewalls and antivirus programs - same results.
>>
>> I CAN send Winks, nudges, file transfers, play a game, however, when I do
>> application sharing, each PC gets a Sharing Session window to pop up and
>> then it justs sits there waiting... Everything that I have read on this
>> newsgroup points to something being blocked in Windows Messenger as
>> opposed
>> to MSN messenger.
>>
>> There must be some setting that is incorrect, but I can't find it. Help!
>>
>>
>>