cannot view video

[Rob]

I try to view video on websites like cnn.com. They say they use windows
media, however when I attempt to watch the video, the sparate video screen
comes up and nothing happens it is just a blank screen. Their help topics
are not helpful they just tell me to clear the cache which I have done. I am
using a cable modem. Thanks for any help.

[Andrew E.]

Open WMP,go to tools,options,locate the box "connect to the internet" chk the
box,close out.


"Rob" wrote:

> I try to view video on websites like cnn.com. They say they use windows
> media, however when I attempt to watch the video, the sparate video screen
> comes up and nothing happens it is just a blank screen. Their help topics
> are not helpful they just tell me to clear the cache which I have done. I am
> using a cable modem. Thanks for any help.
>
>