XP lost files

[rockonclimber]

Help! My sister is in rural China, only two westerners in the city. XP kept
crashing. A local guru 'fixed' her laptop. Unfortunately she now has all the
old files, etc of the previous user and no apparent access to her own data.
The language barrier is keeping her from explaining to the 'guru' what
happened. She's about three hours away from Wuhan. Does anyone know of
someone in China who knows a bit about XP and can help her communicate with
the local 'guru'? At this point, she'd be glad to get back to where she was
so she can do a workaround backup on her files before pursuing the XP crash
problem further. She has lost months of documents.
thanks

[Ricky]

This may help..
How to take ownership of a file or folder in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308421&Product=winxp
In XP Home you have to boot in safe mode to see the security tab. In XP Pro
you have to disable simple file sharing.

"rockonclimber" > wrote in message
...
> Help! My sister is in rural China, only two westerners in the city. XP
> kept
> crashing. A local guru 'fixed' her laptop. Unfortunately she now has all
> the
> old files, etc of the previous user and no apparent access to her own
> data.
> The language barrier is keeping her from explaining to the 'guru' what
> happened. She's about three hours away from Wuhan. Does anyone know of
> someone in China who knows a bit about XP and can help her communicate
> with
> the local 'guru'? At this point, she'd be glad to get back to where she
> was
> so she can do a workaround backup on her files before pursuing the XP
> crash
> problem further. She has lost months of documents.
> thanks
>

[rockonclimber]

Sorry, I wasn't clear. I don't mean 'lost access' in the ownership sense, I
mean that the files have 'disappeared'. She downloaded/ran a recovery scan
utility and it found one of her files. Because of communication, location,
options like working from another laptop, downloading disk, etc, aren't
options. XP restore didn't help - oldest date offered was after the 'fix'.

"Ricky" wrote:

> This may help..
> How to take ownership of a file or folder in Windows XP
> http://support.microsoft.com/default.aspx?scid=kb;en-us;308421&Product=winxp
> In XP Home you have to boot in safe mode to see the security tab. In XP Pro
> you have to disable simple file sharing.
>
> "rockonclimber" > wrote in message
> ...
> > Help! My sister is in rural China, only two westerners in the city. XP
> > kept
> > crashing. A local guru 'fixed' her laptop. Unfortunately she now has all
> > the
> > old files, etc of the previous user and no apparent access to her own
> > data.
> > The language barrier is keeping her from explaining to the 'guru' what
> > happened. She's about three hours away from Wuhan. Does anyone know of
> > someone in China who knows a bit about XP and can help her communicate
> > with
> > the local 'guru'? At this point, she'd be glad to get back to where she
> > was
> > so she can do a workaround backup on her files before pursuing the XP
> > crash
> > problem further. She has lost months of documents.
> > thanks
> >
>
>
>

[Gerry Cornell]

Might this be a case for using Remote Assistance?

Description of the Remote Assistance Connection Process
http://support.microsoft.com/default.aspx?scid=kb;en-us;300692


--


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
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Stourport, Worcs, England
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~~~~~~~~~~~~~~~~~~~~~~~~
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~~~~~~~~~~~~~~~~~~~~~~~~



"rockonclimber" > wrote in
message ...
> Sorry, I wasn't clear. I don't mean 'lost access' in the ownership
> sense, I
> mean that the files have 'disappeared'. She downloaded/ran a recovery
> scan
> utility and it found one of her files. Because of communication,
> location,
> options like working from another laptop, downloading disk, etc,
> aren't
> options. XP restore didn't help - oldest date offered was after the
> 'fix'.
>
> "Ricky" wrote:
>
>> This may help..
>> How to take ownership of a file or folder in Windows XP
>> http://support.microsoft.com/default.aspx?scid=kb;en-us;308421&Product=winxp
>> In XP Home you have to boot in safe mode to see the security tab. In
>> XP Pro
>> you have to disable simple file sharing.
>>
>> "rockonclimber" > wrote in
>> message
>> ...
>> > Help! My sister is in rural China, only two westerners in the city.
>> > XP
>> > kept
>> > crashing. A local guru 'fixed' her laptop. Unfortunately she now
>> > has all
>> > the
>> > old files, etc of the previous user and no apparent access to her
>> > own
>> > data.
>> > The language barrier is keeping her from explaining to the 'guru'
>> > what
>> > happened. She's about three hours away from Wuhan. Does anyone know
>> > of
>> > someone in China who knows a bit about XP and can help her
>> > communicate
>> > with
>> > the local 'guru'? At this point, she'd be glad to get back to where
>> > she
>> > was
>> > so she can do a workaround backup on her files before pursuing the
>> > XP
>> > crash
>> > problem further. She has lost months of documents.
>> > thanks
>> >
>>
>>
>>

[rockonclimber]

I wish. I'm more pc-savvy than she is and I have a lot of questions after
looking at this link. Also she's in a rural area of China where connectivity
is unreliable at best and the language is a huge barrier. This is why I'm
hoping to find a Chinese/English speaker to bridge the gap between her and
the local 'fixit' man.
It is a good site though, thanks for pointing it out. I hope I don't have
occasion to need it, but I'm glad I know it's there because I travel a bit
myself.

"Gerry Cornell" wrote:

> Might this be a case for using Remote Assistance?
>
> Description of the Remote Assistance Connection Process
> http://support.microsoft.com/default.aspx?scid=kb;en-us;300692
>
>
> --
>
>
> Hope this helps.
>
> Gerry
> ~~~~~~~~~~~~~~~~~~~~~~~~
> FCA
>
> Using invalid email address
>
> Stourport, Worcs, England
> Enquire, plan and execute.
> ~~~~~~~~~~~~~~~~~~~~~~~~
> Please tell the newsgroup how any
> suggested solution worked for you.
>
> http://dts-l.org/goodpost.htm
>
> ~~~~~~~~~~~~~~~~~~~~~~~~
>
>
>
> "rockonclimber" > wrote in
> message ...
> > Sorry, I wasn't clear. I don't mean 'lost access' in the ownership
> > sense, I
> > mean that the files have 'disappeared'. She downloaded/ran a recovery
> > scan
> > utility and it found one of her files. Because of communication,
> > location,
> > options like working from another laptop, downloading disk, etc,
> > aren't
> > options. XP restore didn't help - oldest date offered was after the
> > 'fix'.
> >
> > "Ricky" wrote:
> >
> >> This may help..
> >> How to take ownership of a file or folder in Windows XP
> >> http://support.microsoft.com/default.aspx?scid=kb;en-us;308421&Product=winxp
> >> In XP Home you have to boot in safe mode to see the security tab. In
> >> XP Pro
> >> you have to disable simple file sharing.
> >>
> >> "rockonclimber" > wrote in
> >> message
> >> ...
> >> > Help! My sister is in rural China, only two westerners in the city.
> >> > XP
> >> > kept
> >> > crashing. A local guru 'fixed' her laptop. Unfortunately she now
> >> > has all
> >> > the
> >> > old files, etc of the previous user and no apparent access to her
> >> > own
> >> > data.
> >> > The language barrier is keeping her from explaining to the 'guru'
> >> > what
> >> > happened. She's about three hours away from Wuhan. Does anyone know
> >> > of
> >> > someone in China who knows a bit about XP and can help her
> >> > communicate
> >> > with
> >> > the local 'guru'? At this point, she'd be glad to get back to where
> >> > she
> >> > was
> >> > so she can do a workaround backup on her files before pursuing the
> >> > XP
> >> > crash
> >> > problem further. She has lost months of documents.
> >> > thanks
> >> >
> >>
> >>
> >>
>
>

[Gerry Cornell]

What I had in mind was get perhaps a computer repair shop local to you
to look at your sister's machine using Remote Assistance. This would
overcome the language issue. You may still have a connectivity issue but
you might quickly establish how much of a problem this is.

--


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.

http://dts-l.org/goodpost.htm

~~~~~~~~~~~~~~~~~~~~~~~~


"rockonclimber" > wrote in
message ...
>I wish. I'm more pc-savvy than she is and I have a lot of questions
>after
> looking at this link. Also she's in a rural area of China where
> connectivity
> is unreliable at best and the language is a huge barrier. This is why
> I'm
> hoping to find a Chinese/English speaker to bridge the gap between her
> and
> the local 'fixit' man.
> It is a good site though, thanks for pointing it out. I hope I don't
> have
> occasion to need it, but I'm glad I know it's there because I travel a
> bit
> myself.
>
> "Gerry Cornell" wrote:
>
>> Might this be a case for using Remote Assistance?
>>
>> Description of the Remote Assistance Connection Process
>> http://support.microsoft.com/default.aspx?scid=kb;en-us;300692
>>
>>
>> --
>>
>>
>> Hope this helps.
>>
>> Gerry
>> ~~~~~~~~~~~~~~~~~~~~~~~~
>> FCA
>>
>> Using invalid email address
>>
>> Stourport, Worcs, England
>> Enquire, plan and execute.
>> ~~~~~~~~~~~~~~~~~~~~~~~~
>> Please tell the newsgroup how any
>> suggested solution worked for you.
>>
>> http://dts-l.org/goodpost.htm
>>
>> ~~~~~~~~~~~~~~~~~~~~~~~~
>>
>>
>>
>> "rockonclimber" > wrote in
>> message ...
>> > Sorry, I wasn't clear. I don't mean 'lost access' in the ownership
>> > sense, I
>> > mean that the files have 'disappeared'. She downloaded/ran a
>> > recovery
>> > scan
>> > utility and it found one of her files. Because of communication,
>> > location,
>> > options like working from another laptop, downloading disk, etc,
>> > aren't
>> > options. XP restore didn't help - oldest date offered was after the
>> > 'fix'.
>> >
>> > "Ricky" wrote:
>> >
>> >> This may help..
>> >> How to take ownership of a file or folder in Windows XP
>> >> http://support.microsoft.com/default.aspx?scid=kb;en-us;308421&Product=winxp
>> >> In XP Home you have to boot in safe mode to see the security tab.
>> >> In
>> >> XP Pro
>> >> you have to disable simple file sharing.
>> >>
>> >> "rockonclimber" > wrote in
>> >> message
>> >> ...
>> >> > Help! My sister is in rural China, only two westerners in the
>> >> > city.
>> >> > XP
>> >> > kept
>> >> > crashing. A local guru 'fixed' her laptop. Unfortunately she now
>> >> > has all
>> >> > the
>> >> > old files, etc of the previous user and no apparent access to
>> >> > her
>> >> > own
>> >> > data.
>> >> > The language barrier is keeping her from explaining to the
>> >> > 'guru'
>> >> > what
>> >> > happened. She's about three hours away from Wuhan. Does anyone
>> >> > know
>> >> > of
>> >> > someone in China who knows a bit about XP and can help her
>> >> > communicate
>> >> > with
>> >> > the local 'guru'? At this point, she'd be glad to get back to
>> >> > where
>> >> > she
>> >> > was
>> >> > so she can do a workaround backup on her files before pursuing
>> >> > the
>> >> > XP
>> >> > crash
>> >> > problem further. She has lost months of documents.
>> >> > thanks
>> >> >
>> >>
>> >>
>> >>
>>
>>