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View Full Version : OUTLOOK EXPRESS 6.0.2 LOST INBOX, ETC.


smiley
November 16th 05, 01:01 AM
I ran a Spyware program and managed to lose my email account. Well I got it
set back up but my inbox, sent, deleted, etc. files are all empty! I had
some notes about how to find out where they are stored...

Tools>Options>Maintenance>Store folder will reveal the location of your
Outlook Express files.
Press the Tab key to highlight the folder location, then Ctrl+C to copy it.
....and they are there but how do I tell Outlook Express to use them?

Thank you in advance for any enlightenment!

Kathy

aka smiley

In God We Trust

John
November 16th 05, 06:25 AM
The store folder under Tools>Options>Maintenance>Store folder is telling you
where the current set of mailbox files reside.

What you need to do is figure out where the old ones are then point Outlook
Express to the new location.

To do this search all of your system (inc Hidden Files & Folders) for
Inbox.dbx. You may find several. Sort the files found by size and the
biggest one is hopefully the one with all of your old mail in it. Record
it's location.

Now go back into Outlook Express (Tools>Options>Maintenance>Store folder)
and the use the change button to change the location to the new one recorded
earlier. Restart Outlook Express and you should be ok.

John.


"smiley" wrote:

> I ran a Spyware program and managed to lose my email account. Well I got it
> set back up but my inbox, sent, deleted, etc. files are all empty! I had
> some notes about how to find out where they are stored...
>
> Tools>Options>Maintenance>Store folder will reveal the location of your
> Outlook Express files.
> Press the Tab key to highlight the folder location, then Ctrl+C to copy it.
> ....and they are there but how do I tell Outlook Express to use them?
>
> Thank you in advance for any enlightenment!
>
> Kathy
>
> aka smiley
>
> In God We Trust
>
>
>

smiley
November 16th 05, 10:06 AM
THANK YOU! THANK YOU! THANK YOU!

You are a life saver! I will keep your note for future, umm, indiscretions!

"John" > wrote in message
...
> The store folder under Tools>Options>Maintenance>Store folder is telling
> you
> where the current set of mailbox files reside.
>
> What you need to do is figure out where the old ones are then point
> Outlook
> Express to the new location.
>
> To do this search all of your system (inc Hidden Files & Folders) for
> Inbox.dbx. You may find several. Sort the files found by size and the
> biggest one is hopefully the one with all of your old mail in it. Record
> it's location.
>
> Now go back into Outlook Express (Tools>Options>Maintenance>Store folder)
> and the use the change button to change the location to the new one
> recorded
> earlier. Restart Outlook Express and you should be ok.
>
> John.
>
>
> "smiley" wrote:
>
>> I ran a Spyware program and managed to lose my email account. Well I got
>> it
>> set back up but my inbox, sent, deleted, etc. files are all empty! I had
>> some notes about how to find out where they are stored...
>>
>> Tools>Options>Maintenance>Store folder will reveal the location of your
>> Outlook Express files.
>> Press the Tab key to highlight the folder location, then Ctrl+C to copy
>> it.
>> ....and they are there but how do I tell Outlook Express to use them?
>>
>> Thank you in advance for any enlightenment!
>>
>> Kathy
>>
>> aka smiley
>>
>> In God We Trust
>>
>>
>>

PA Bear
November 16th 05, 08:28 PM
What "Spyware program"? What did it find and remove?
--
OE6-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlooke xpress
OE General newsgroup:
news://msnews.microsoft.com/microsoft.public.outlookexpress.general

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP

smiley wrote:
> I ran a Spyware program and managed to lose my email account. Well I got
> it set back up but my inbox, sent, deleted, etc. files are all empty! I
> had some notes about how to find out where they are stored...
>
> Tools>Options>Maintenance>Store folder will reveal the location of your
> Outlook Express files.
> Press the Tab key to highlight the folder location, then Ctrl+C to copy
> it. ...and they are there but how do I tell Outlook Express to use them?
>
> Thank you in advance for any enlightenment!
>
> Kathy
>
> aka smiley
>
> In God We Trust

John
November 16th 05, 10:06 PM
Happy to Help :)

"smiley" wrote:

> THANK YOU! THANK YOU! THANK YOU!
>
> You are a life saver! I will keep your note for future, umm, indiscretions!
>
> "John" > wrote in message
> ...
> > The store folder under Tools>Options>Maintenance>Store folder is telling
> > you
> > where the current set of mailbox files reside.
> >
> > What you need to do is figure out where the old ones are then point
> > Outlook
> > Express to the new location.
> >
> > To do this search all of your system (inc Hidden Files & Folders) for
> > Inbox.dbx. You may find several. Sort the files found by size and the
> > biggest one is hopefully the one with all of your old mail in it. Record
> > it's location.
> >
> > Now go back into Outlook Express (Tools>Options>Maintenance>Store folder)
> > and the use the change button to change the location to the new one
> > recorded
> > earlier. Restart Outlook Express and you should be ok.
> >
> > John.
> >
> >
> > "smiley" wrote:
> >
> >> I ran a Spyware program and managed to lose my email account. Well I got
> >> it
> >> set back up but my inbox, sent, deleted, etc. files are all empty! I had
> >> some notes about how to find out where they are stored...
> >>
> >> Tools>Options>Maintenance>Store folder will reveal the location of your
> >> Outlook Express files.
> >> Press the Tab key to highlight the folder location, then Ctrl+C to copy
> >> it.
> >> ....and they are there but how do I tell Outlook Express to use them?
> >>
> >> Thank you in advance for any enlightenment!
> >>
> >> Kathy
> >>
> >> aka smiley
> >>
> >> In God We Trust
> >>
> >>
> >>
>
>
>

smiley
November 18th 05, 11:37 PM
Hi,

Spyware detector is the software. What did it find and remove?

SearchtheWeb
FunWebProducts
RunWeb
MyWebSearch
BlackBox
Aornum
MyWebSearch Toolbar.Emailplug
My Search Bar
a better internet
AGENT.FL
180 Search Assistant
BTGrag
ADW_WEBSEARCH.B
Doubleclick
WeatherBug

It says 16 Spywares found with 1097 associated worms and 7 registry entries.

I naively quarantined them all except WeatherBug and that's when the
problems began. Well, after rebooting anyway.

I tried to restore a few but nothing really helped. Ended up restoring the
whole kit 'n kaboodle and have now quarantined a few with reboots. So far
so good but many, many left to go.

The most damaging was the loss of my email files (which have since been
found and restored) but it seemed to reset everything. I had to set up an
email account again. All my IE settings were lost and some of them I can't
figure out how to repair.

The most annoying setting is that a password screen keeps popping up after
the PC is idle for some period of time. I can't figure out how to stop it
from happening. There is no password set so all I have to do is press enter
but it would be nice to not have to do it all.

Is that more than you wanted to know PA Bear? smile! We call my husband
Papa Bear!

"PA Bear" > wrote in message
...
> What "Spyware program"? What did it find and remove?
> --
> OE6-specific newsgroup:
> news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlooke xpress
> OE General newsgroup:
> news://msnews.microsoft.com/microsoft.public.outlookexpress.general
>
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP
>
> smiley wrote:
>> I ran a Spyware program and managed to lose my email account. Well I got
>> it set back up but my inbox, sent, deleted, etc. files are all empty! I
>> had some notes about how to find out where they are stored...
>>
>> Tools>Options>Maintenance>Store folder will reveal the location of your
>> Outlook Express files.
>> Press the Tab key to highlight the folder location, then Ctrl+C to copy
>> it. ...and they are there but how do I tell Outlook Express to use them?
>>
>> Thank you in advance for any enlightenment!
>>
>> Kathy
>>
>> aka smiley
>>
>> In God We Trust
>

PA Bear
November 20th 05, 09:43 PM
See MVP Eric Howes' comments on Spyware Detector (he considers it a "rogue"
anti-spyware app): http://www.spywarewarrior.com/rogue_anti-spyware.htm

> The most annoying setting is that a password screen keeps popping up after
> the PC is idle for some period of time.

Password for...?

No worthwhile, effective anti-spyware application should cause the problems
you've had. I recommend that you uninstall Spyware Detector and reboot.
Then see:

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/archive/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

When all else fails, HijackThis v1.99.1
(http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. **Post
your log to http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html or http://aumha.net/viewforum.php?f=30
for expert analysis, not here.**
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)

smiley wrote:
> Spyware detector is the software. What did it find and remove?
>
> SearchtheWeb
> FunWebProducts
> RunWeb
> MyWebSearch
> BlackBox
> Aornum
> MyWebSearch Toolbar.Emailplug
> My Search Bar
> a better internet
> AGENT.FL
> 180 Search Assistant
> BTGrag
> ADW_WEBSEARCH.B
> Doubleclick
> WeatherBug
>
> It says 16 Spywares found with 1097 associated worms and 7 registry
> entries.
>
> I naively quarantined them all except WeatherBug and that's when the
> problems began. Well, after rebooting anyway.
>
> I tried to restore a few but nothing really helped. Ended up restoring
> the
> whole kit 'n kaboodle and have now quarantined a few with reboots. So far
> so good but many, many left to go.
>
> The most damaging was the loss of my email files (which have since been
> found and restored) but it seemed to reset everything. I had to set up an
> email account again. All my IE settings were lost and some of them I
> can't
> figure out how to repair.
>
> The most annoying setting is that a password screen keeps popping up after
> the PC is idle for some period of time. I can't figure out how to stop it
> from happening. There is no password set so all I have to do is press
> enter
> but it would be nice to not have to do it all.
>
> "PA Bear" > wrote in message
> ...
>> What "Spyware program"? What did it find and remove?
>> --
>> OE6-specific newsgroup:
>> news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlooke xpress
>> OE General newsgroup:
>> news://msnews.microsoft.com/microsoft.public.outlookexpress.general
>> smiley wrote:
>>> I ran a Spyware program and managed to lose my email account. Well I
>>> got
>>> it set back up but my inbox, sent, deleted, etc. files are all empty! I
>>> had some notes about how to find out where they are stored...
>>>
>>> Tools>Options>Maintenance>Store folder will reveal the location of your
>>> Outlook Express files.
>>> Press the Tab key to highlight the folder location, then Ctrl+C to copy
>>> it. ...and they are there but how do I tell Outlook Express to use them?
>>>
>>> Thank you in advance for any enlightenment!

smiley
November 22nd 05, 12:31 AM
Hi PA Bear,

The password is like for a screen saver except that my screen saver
specifically is set with no password. Or it's like the one at the office
which is a security password.

Now for the rest of the story. Your comments about Spyware Detector is very
distressing. I was careful to do a search on Spyware software and found at
this site http://www.defeatspyware.org/ that Spyware Detector was the
highest rated software. So I felt that I was getting the best product. AND
it cost me $30! A small price, I thought, to rid my PC of spyware. The
comments "false positives work as goad to purchase" hit the nail right on
the head as the reason I selected it.

I hate it that I just threw $30 away but sometimes people ask questions in
these forums (maybe not this one in particular) and get yelled at for not
doing their own research. So that's what I did. Guess I shouldn't be so
thin-skinned.

You and John, who both responded to my post, have been very kind and I
appreciate all of your research and information. I'll follow-up on your
advice and post results later. It will be December anyway since we will be
out of town for awhile.

Thank you,

Kathy
not so smiley

In God We Trust

"PA Bear" > wrote in message
...
> See MVP Eric Howes' comments on Spyware Detector (he considers it a
> "rogue" anti-spyware app):
> http://www.spywarewarrior.com/rogue_anti-spyware.htm
>
>> The most annoying setting is that a password screen keeps popping up
>> after
>> the PC is idle for some period of time.
>
> Password for...?
>
> No worthwhile, effective anti-spyware application should cause the
> problems you've had. I recommend that you uninstall Spyware Detector and
> reboot. Then see:
>
> Checking for/Help with Hijackware
> http://aumha.org/a/parasite.htm
> http://aumha.org/a/quickfix.htm
> http://aumha.net/viewtopic.php?t=5878
> http://mvps.org/winhelp2002/unwanted.htm
> http://inetexplorer.mvps.org/data/prevention.htm
> http://inetexplorer.mvps.org/archive/tshoot.html
> http://www.mvps.org/sramesh2k/Malware_Defence.htm
> http://defendingyourmachine.blogspot.com/
>
> When all else fails, HijackThis v1.99.1
> (http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use.
> It will help you to both identify and remove any hijackware/spyware.
> **Post your log to http://forums.spywareinfo.com/,
> http://castlecops.com/forum67.html or http://aumha.net/viewforum.php?f=30
> for expert analysis, not here.**
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Security, Shell/User)
>
> smiley wrote:
>> Spyware detector is the software. What did it find and remove?
>>
>> SearchtheWeb
>> FunWebProducts
>> RunWeb
>> MyWebSearch
>> BlackBox
>> Aornum
>> MyWebSearch Toolbar.Emailplug
>> My Search Bar
>> a better internet
>> AGENT.FL
>> 180 Search Assistant
>> BTGrag
>> ADW_WEBSEARCH.B
>> Doubleclick
>> WeatherBug
>>
>> It says 16 Spywares found with 1097 associated worms and 7 registry
>> entries.
>>
>> I naively quarantined them all except WeatherBug and that's when the
>> problems began. Well, after rebooting anyway.
>>
>> I tried to restore a few but nothing really helped. Ended up restoring
>> the
>> whole kit 'n kaboodle and have now quarantined a few with reboots. So
>> far
>> so good but many, many left to go.
>>
>> The most damaging was the loss of my email files (which have since been
>> found and restored) but it seemed to reset everything. I had to set up
>> an
>> email account again. All my IE settings were lost and some of them I
>> can't
>> figure out how to repair.
>>
>> The most annoying setting is that a password screen keeps popping up
>> after
>> the PC is idle for some period of time. I can't figure out how to stop
>> it
>> from happening. There is no password set so all I have to do is press
>> enter
>> but it would be nice to not have to do it all.
>>
>> "PA Bear" > wrote in message
>> ...
>>> What "Spyware program"? What did it find and remove?
>>> --
>>> OE6-specific newsgroup:
>>> news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlooke xpress
>>> OE General newsgroup:
>>> news://msnews.microsoft.com/microsoft.public.outlookexpress.general
>>> smiley wrote:
>>>> I ran a Spyware program and managed to lose my email account. Well I
>>>> got
>>>> it set back up but my inbox, sent, deleted, etc. files are all empty!
>>>> I
>>>> had some notes about how to find out where they are stored...
>>>>
>>>> Tools>Options>Maintenance>Store folder will reveal the location of your
>>>> Outlook Express files.
>>>> Press the Tab key to highlight the folder location, then Ctrl+C to copy
>>>> it. ...and they are there but how do I tell Outlook Express to use
>>>> them?
>>>>
>>>> Thank you in advance for any enlightenment!
>

smiley
November 22nd 05, 01:26 AM
Hi PA Bear,

I may have found the "password" issue. I haven't uninstalled Spyware
Detector yet but decided to cancel the scheduled scan. Well, you can
schedule it but you can't unschedule it! Anyhow right there on that screen
was the password "screen" info that keeps popping up on my PC. So I'm
guessing that was it. I changed the start date of the scan to year 2010.
Hopefully I'll have everything under control before then.

I wrote a "review" that will never get published to the site that touted
Spyware Detector. And also wrote to Spyware Detector documenting my
problems and asking for my $30 back. (HAHAHAHA!!!) Well, it won't hurt to
try and it DID make me feel better! :)

Thanks again,

Kathy
aka smiley (yeah, it's me again!)

In God We Trust

"smiley" > wrote in message
...
> Hi PA Bear,
>
> The password is like for a screen saver except that my screen saver
> specifically is set with no password. Or it's like the one at the office
> which is a security password.
>
> Now for the rest of the story. Your comments about Spyware Detector is
> very distressing. I was careful to do a search on Spyware software and
> found at this site http://www.defeatspyware.org/ that Spyware Detector was
> the highest rated software. So I felt that I was getting the best
> product. AND it cost me $30! A small price, I thought, to rid my PC of
> spyware. The comments "false positives work as goad to purchase" hit the
> nail right on the head as the reason I selected it.
>
> I hate it that I just threw $30 away but sometimes people ask questions in
> these forums (maybe not this one in particular) and get yelled at for not
> doing their own research. So that's what I did. Guess I shouldn't be so
> thin-skinned.
>
> You and John, who both responded to my post, have been very kind and I
> appreciate all of your research and information. I'll follow-up on your
> advice and post results later. It will be December anyway since we will
> be out of town for awhile.
>
> Thank you,
>
> Kathy
> not so smiley
>
> In God We Trust
>
> "PA Bear" > wrote in message
> ...
>> See MVP Eric Howes' comments on Spyware Detector (he considers it a
>> "rogue" anti-spyware app):
>> http://www.spywarewarrior.com/rogue_anti-spyware.htm
>>
>>> The most annoying setting is that a password screen keeps popping up
>>> after
>>> the PC is idle for some period of time.
>>
>> Password for...?
>>
>> No worthwhile, effective anti-spyware application should cause the
>> problems you've had. I recommend that you uninstall Spyware Detector and
>> reboot. Then see:
>>
>> Checking for/Help with Hijackware
>> http://aumha.org/a/parasite.htm
>> http://aumha.org/a/quickfix.htm
>> http://aumha.net/viewtopic.php?t=5878
>> http://mvps.org/winhelp2002/unwanted.htm
>> http://inetexplorer.mvps.org/data/prevention.htm
>> http://inetexplorer.mvps.org/archive/tshoot.html
>> http://www.mvps.org/sramesh2k/Malware_Defence.htm
>> http://defendingyourmachine.blogspot.com/
>>
>> When all else fails, HijackThis v1.99.1
>> (http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use.
>> It will help you to both identify and remove any hijackware/spyware.
>> **Post your log to http://forums.spywareinfo.com/,
>> http://castlecops.com/forum67.html or http://aumha.net/viewforum.php?f=30
>> for expert analysis, not here.**
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE/OE, Security, Shell/User)
>>
>> smiley wrote:
>>> Spyware detector is the software. What did it find and remove?
>>>
>>> SearchtheWeb
>>> FunWebProducts
>>> RunWeb
>>> MyWebSearch
>>> BlackBox
>>> Aornum
>>> MyWebSearch Toolbar.Emailplug
>>> My Search Bar
>>> a better internet
>>> AGENT.FL
>>> 180 Search Assistant
>>> BTGrag
>>> ADW_WEBSEARCH.B
>>> Doubleclick
>>> WeatherBug
>>>
>>> It says 16 Spywares found with 1097 associated worms and 7 registry
>>> entries.
>>>
>>> I naively quarantined them all except WeatherBug and that's when the
>>> problems began. Well, after rebooting anyway.
>>>
>>> I tried to restore a few but nothing really helped. Ended up restoring
>>> the
>>> whole kit 'n kaboodle and have now quarantined a few with reboots. So
>>> far
>>> so good but many, many left to go.
>>>
>>> The most damaging was the loss of my email files (which have since been
>>> found and restored) but it seemed to reset everything. I had to set up
>>> an
>>> email account again. All my IE settings were lost and some of them I
>>> can't
>>> figure out how to repair.
>>>
>>> The most annoying setting is that a password screen keeps popping up
>>> after
>>> the PC is idle for some period of time. I can't figure out how to stop
>>> it
>>> from happening. There is no password set so all I have to do is press
>>> enter
>>> but it would be nice to not have to do it all.
>>>
>>> "PA Bear" > wrote in message
>>> ...
>>>> What "Spyware program"? What did it find and remove?
>>>> --
>>>> OE6-specific newsgroup:
>>>> news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlooke xpress
>>>> OE General newsgroup:
>>>> news://msnews.microsoft.com/microsoft.public.outlookexpress.general
>>>> smiley wrote:
>>>>> I ran a Spyware program and managed to lose my email account. Well I
>>>>> got
>>>>> it set back up but my inbox, sent, deleted, etc. files are all empty!
>>>>> I
>>>>> had some notes about how to find out where they are stored...
>>>>>
>>>>> Tools>Options>Maintenance>Store folder will reveal the location of
>>>>> your
>>>>> Outlook Express files.
>>>>> Press the Tab key to highlight the folder location, then Ctrl+C to
>>>>> copy
>>>>> it. ...and they are there but how do I tell Outlook Express to use
>>>>> them?
>>>>>
>>>>> Thank you in advance for any enlightenment!
>>
>
>

smiley
November 22nd 05, 11:57 PM
Hi PA Bear,

Guess What?! Spyware Detector wrote back to me! Here's their 'e'...

~~~~~~~~~~~~~~~~~~~
Hello Kathy,

We would request you to try our product for another week as we have major
product and spyware definition update on Saturday. If still not satisfied we
will return your money.

Also , we would like you to click on the Export Worm button and mail us the
report with the reference to this issue and our Research team will be bale
to explain why these problems were caused on your PC.

Just because some Forums make any statement does not mean whatever they say
is true. I have not found any proof to their statement on their website and
who knows most likely these Forums are sponsored by some major anti-spyware
product.

We are striving to keep this world free of spyware, so do not forget to do
Live Update everyday.

If you have any further questions, please do not hesitate to ask.

Regards,
Spyware Detector Tech Support Team
www.spywaredetector.net

----- Original Message -----
From:
To:
Sent: Tuesday, November 22, 2005 6:47 AM
Subject: more information about spywaredetector


Quote Request
Name KATHY
Company
Phone
EMail
Comments I downloaded Spyware Detector, paid you $30 for it, ran it
and it ravaged my PC. It reset all of my settings to default settings. It
cancelled my email account and set the inbox, etc. to new settings. I got
the account set up again and a newsgroup helped me find and restore my email
inbox, etc. As we posted back and forth, however, they told me that Spyware
Detector is considered to be a "rogue" anti-spyware application.
http://www.spywarewarrior.com/rogue_anti-spyware.htm#products > No
worthwhile, effective anti-spyware application should cause the > problems
you've had. I recommend that you uninstall Spyware Detector and > reboot. I
am most unhappy to have paid $30 for this product and now find that it has
caused me more problems that it ever solved. In fact it didn't solve any
problems. I had to restore all of the quarantined items. I would really like
to get my money back. Will you please respond to this email? Kathy Shepard
In God We Trust



------------------------------------------------------------------------------


No virus found in this incoming message.
Checked by AVG Free Edition.
Version: 7.1.362 / Virus Database: 267.13.4/175 - Release Date: 11/18/2005

~~~~~~~~~~~~~~~~~~~

I'm going to send them a copy of all the problems that were documented and
discussed. I won't send any names or email addresses.

Kathy
aka smiley

In God We Trust

"smiley" > wrote in message
...
> Hi PA Bear,
>
> I may have found the "password" issue. I haven't uninstalled Spyware
> Detector yet but decided to cancel the scheduled scan. Well, you can
> schedule it but you can't unschedule it! Anyhow right there on that
> screen was the password "screen" info that keeps popping up on my PC. So
> I'm guessing that was it. I changed the start date of the scan to year
> 2010. Hopefully I'll have everything under control before then.
>
> I wrote a "review" that will never get published to the site that touted
> Spyware Detector. And also wrote to Spyware Detector documenting my
> problems and asking for my $30 back. (HAHAHAHA!!!) Well, it won't hurt
> to try and it DID make me feel better! :)
>
> Thanks again,
>
> Kathy
> aka smiley (yeah, it's me again!)
>
> In God We Trust
>
> "smiley" > wrote in message
> ...
>> Hi PA Bear,
>>
>> The password is like for a screen saver except that my screen saver
>> specifically is set with no password. Or it's like the one at the office
>> which is a security password.
>>
>> Now for the rest of the story. Your comments about Spyware Detector is
>> very distressing. I was careful to do a search on Spyware software and
>> found at this site http://www.defeatspyware.org/ that Spyware Detector
>> was the highest rated software. So I felt that I was getting the best
>> product. AND it cost me $30! A small price, I thought, to rid my PC of
>> spyware. The comments "false positives work as goad to purchase" hit the
>> nail right on the head as the reason I selected it.
>>
>> I hate it that I just threw $30 away but sometimes people ask questions
>> in these forums (maybe not this one in particular) and get yelled at for
>> not doing their own research. So that's what I did. Guess I shouldn't
>> be so thin-skinned.
>>
>> You and John, who both responded to my post, have been very kind and I
>> appreciate all of your research and information. I'll follow-up on your
>> advice and post results later. It will be December anyway since we will
>> be out of town for awhile.
>>
>> Thank you,
>>
>> Kathy
>> not so smiley
>>
>> In God We Trust
>>
>> "PA Bear" > wrote in message
>> ...
>>> See MVP Eric Howes' comments on Spyware Detector (he considers it a
>>> "rogue" anti-spyware app):
>>> http://www.spywarewarrior.com/rogue_anti-spyware.htm
>>>
>>>> The most annoying setting is that a password screen keeps popping up
>>>> after
>>>> the PC is idle for some period of time.
>>>
>>> Password for...?
>>>
>>> No worthwhile, effective anti-spyware application should cause the
>>> problems you've had. I recommend that you uninstall Spyware Detector
>>> and reboot. Then see:
>>>
>>> Checking for/Help with Hijackware
>>> http://aumha.org/a/parasite.htm
>>> http://aumha.org/a/quickfix.htm
>>> http://aumha.net/viewtopic.php?t=5878
>>> http://mvps.org/winhelp2002/unwanted.htm
>>> http://inetexplorer.mvps.org/data/prevention.htm
>>> http://inetexplorer.mvps.org/archive/tshoot.html
>>> http://www.mvps.org/sramesh2k/Malware_Defence.htm
>>> http://defendingyourmachine.blogspot.com/
>>>
>>> When all else fails, HijackThis v1.99.1
>>> (http://aumha.net/downloads/hijackthis.zip) is the preferred tool to
>>> use. It will help you to both identify and remove any
>>> hijackware/spyware. **Post your log to http://forums.spywareinfo.com/,
>>> http://castlecops.com/forum67.html or
>>> http://aumha.net/viewforum.php?f=30 for expert analysis, not here.**
>>> --
>>> ~Robear Dyer (PA Bear)
>>> MS MVP-Windows (IE/OE, Security, Shell/User)
>>>
>>> smiley wrote:
>>>> Spyware detector is the software. What did it find and remove?
>>>>
>>>> SearchtheWeb
>>>> FunWebProducts
>>>> RunWeb
>>>> MyWebSearch
>>>> BlackBox
>>>> Aornum
>>>> MyWebSearch Toolbar.Emailplug
>>>> My Search Bar
>>>> a better internet
>>>> AGENT.FL
>>>> 180 Search Assistant
>>>> BTGrag
>>>> ADW_WEBSEARCH.B
>>>> Doubleclick
>>>> WeatherBug
>>>>
>>>> It says 16 Spywares found with 1097 associated worms and 7 registry
>>>> entries.
>>>>
>>>> I naively quarantined them all except WeatherBug and that's when the
>>>> problems began. Well, after rebooting anyway.
>>>>
>>>> I tried to restore a few but nothing really helped. Ended up restoring
>>>> the
>>>> whole kit 'n kaboodle and have now quarantined a few with reboots. So
>>>> far
>>>> so good but many, many left to go.
>>>>
>>>> The most damaging was the loss of my email files (which have since been
>>>> found and restored) but it seemed to reset everything. I had to set up
>>>> an
>>>> email account again. All my IE settings were lost and some of them I
>>>> can't
>>>> figure out how to repair.
>>>>
>>>> The most annoying setting is that a password screen keeps popping up
>>>> after
>>>> the PC is idle for some period of time. I can't figure out how to stop
>>>> it
>>>> from happening. There is no password set so all I have to do is press
>>>> enter
>>>> but it would be nice to not have to do it all.
>>>>
>>>> "PA Bear" > wrote in message
>>>> ...
>>>>> What "Spyware program"? What did it find and remove?
>>>>> --
>>>>> OE6-specific newsgroup:
>>>>> news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlooke xpress
>>>>> OE General newsgroup:
>>>>> news://msnews.microsoft.com/microsoft.public.outlookexpress.general
>>>>> smiley wrote:
>>>>>> I ran a Spyware program and managed to lose my email account. Well I
>>>>>> got
>>>>>> it set back up but my inbox, sent, deleted, etc. files are all empty!
>>>>>> I
>>>>>> had some notes about how to find out where they are stored...
>>>>>>
>>>>>> Tools>Options>Maintenance>Store folder will reveal the location of
>>>>>> your
>>>>>> Outlook Express files.
>>>>>> Press the Tab key to highlight the folder location, then Ctrl+C to
>>>>>> copy
>>>>>> it. ...and they are there but how do I tell Outlook Express to use
>>>>>> them?
>>>>>>
>>>>>> Thank you in advance for any enlightenment!
>>>
>>
>>
>
>

PA Bear
November 24th 05, 02:04 AM
> Just because some Forums make any statement does not mean whatever they
> say is true.

And that's a valid point. I trust MVP Eric Howes' assessment of
anti-spyware applications (cf.
http://www.spywarewarrior.com/rogue_anti-spyware.htm) and based my opinion
of Spyware Detector on it. Keep your eye on that page: He updates it quite
frequently. Spyware Detector was last evaluated in Jul-05.

See the applications he (and most of us) recommends:
http://www.spywarewarrior.com/rogue_anti-spyware.htm#trustworthy
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP


smiley wrote:
> Hi PA Bear,
>
> Guess What?! Spyware Detector wrote back to me! Here's their 'e'...
>
> ~~~~~~~~~~~~~~~~~~~
> Hello Kathy,
>
> We would request you to try our product for another week as we have major
> product and spyware definition update on Saturday. If still not satisfied
> we will return your money.
>
> Also , we would like you to click on the Export Worm button and mail us
> the report with the reference to this issue and our Research team will be
> bale to explain why these problems were caused on your PC.
>
> Just because some Forums make any statement does not mean whatever they
> say is true. I have not found any proof to their statement on their
> website and who knows most likely these Forums are sponsored by some
> major anti-spyware product.
>
> We are striving to keep this world free of spyware, so do not forget to do
> Live Update everyday.
>
> If you have any further questions, please do not hesitate to ask.
>
> Regards,
> Spyware Detector Tech Support Team
> www.spywaredetector.net
>
> ----- Original Message -----
> From:
> To:
> Sent: Tuesday, November 22, 2005 6:47 AM
> Subject: more information about spywaredetector
>
>
> Quote Request
> Name KATHY
> Company
> Phone
> EMail
> Comments I downloaded Spyware Detector, paid you $30 for it, ran
> it and it ravaged my PC. It reset all of my settings to default settings.
> It cancelled my email account and set the inbox, etc. to new settings. I
> got the account set up again and a newsgroup helped me find and restore
> my email inbox, etc. As we posted back and forth, however, they told me
> that Spyware Detector is considered to be a "rogue" anti-spyware
> application.
> http://www.spywarewarrior.com/rogue_anti-spyware.htm#products > No
> worthwhile, effective anti-spyware application should cause the >
> problems you've had. I recommend that you uninstall Spyware Detector and
> > reboot. I am most unhappy to have paid $30 for this product and now
> find that it has caused me more problems that it ever solved. In fact it
> didn't solve any problems. I had to restore all of the quarantined items.
> I would really like to get my money back. Will you please respond to this
> email? Kathy Shepard In God We Trust
>
>
> ------------------------------------------------------------------------------
>
>
> No virus found in this incoming message.
> Checked by AVG Free Edition.
> Version: 7.1.362 / Virus Database: 267.13.4/175 - Release Date:
> 11/18/2005
> ~~~~~~~~~~~~~~~~~~~
>
> I'm going to send them a copy of all the problems that were documented and
> discussed. I won't send any names or email addresses.
>
> Kathy
> aka smiley
>
> In God We Trust
>
> "smiley" > wrote in message
> ...
> > Hi PA Bear,
> >
> > I may have found the "password" issue. I haven't uninstalled Spyware
> > Detector yet but decided to cancel the scheduled scan. Well, you can
> > schedule it but you can't unschedule it! Anyhow right there on that
> > screen was the password "screen" info that keeps popping up on my PC. So
> > I'm guessing that was it. I changed the start date of the scan to
> > year 2010. Hopefully I'll have everything under control before then.
> >
> > I wrote a "review" that will never get published to the site that touted
> > Spyware Detector. And also wrote to Spyware Detector documenting my
> > problems and asking for my $30 back. (HAHAHAHA!!!) Well, it won't hurt
> > to try and it DID make me feel better! :)
> >
> > Thanks again,
> >
> > Kathy
> > aka smiley (yeah, it's me again!)
> >
> > In God We Trust
> >
> > "smiley" > wrote in message
> > ...
> > > Hi PA Bear,
> > >
> > > The password is like for a screen saver except that my screen saver
> > > specifically is set with no password. Or it's like the one at the
> > > office which is a security password.
> > >
> > > Now for the rest of the story. Your comments about Spyware Detector
> > > is very distressing. I was careful to do a search on Spyware
> > > software and found at this site http://www.defeatspyware.org/ that
> > > Spyware Detector was the highest rated software. So I felt that I
> > > was getting the best product. AND it cost me $30! A small price, I
> > > thought, to rid my PC of spyware. The comments "false positives work
> > > as goad to purchase" hit the nail right on the head as the reason I
> > > selected it. I hate it that I just threw $30 away but sometimes people
> > > ask
> > > questions in these forums (maybe not this one in particular) and get
> > > yelled at for not doing their own research. So that's what I did.
> > > Guess I shouldn't be so thin-skinned.
> > >
> > > You and John, who both responded to my post, have been very kind and I
> > > appreciate all of your research and information. I'll follow-up on
> > > your advice and post results later. It will be December anyway since
> > > we will be out of town for awhile.
> > >
> > > Thank you,
> > >
> > > Kathy
> > > not so smiley
> > >
> > > In God We Trust
> > >
> > > "PA Bear" > wrote in message
> > > ...
> > > > See MVP Eric Howes' comments on Spyware Detector (he considers it a
> > > > "rogue" anti-spyware app):
> > > > http://www.spywarewarrior.com/rogue_anti-spyware.htm
> > > >
> > > > > The most annoying setting is that a password screen keeps popping
> > > > > up after
> > > > > the PC is idle for some period of time.
> > > >
> > > > Password for...?
> > > >
> > > > No worthwhile, effective anti-spyware application should cause the
> > > > problems you've had. I recommend that you uninstall Spyware
> > > > Detector and reboot. Then see:
> > > >
> > > > Checking for/Help with Hijackware
> > > > http://aumha.org/a/parasite.htm
> > > > http://aumha.org/a/quickfix.htm
> > > > http://aumha.net/viewtopic.php?t=5878
> > > > http://mvps.org/winhelp2002/unwanted.htm
> > > > http://inetexplorer.mvps.org/data/prevention.htm
> > > > http://inetexplorer.mvps.org/archive/tshoot.html
> > > > http://www.mvps.org/sramesh2k/Malware_Defence.htm
> > > > http://defendingyourmachine.blogspot.com/
> > > >
> > > > When all else fails, HijackThis v1.99.1
> > > > (http://aumha.net/downloads/hijackthis.zip) is the preferred tool to
> > > > use. It will help you to both identify and remove any
> > > > hijackware/spyware. **Post your log to
> > > > http://forums.spywareinfo.com/, http://castlecops.com/forum67.html
> > > > or http://aumha.net/viewforum.php?f=30 for expert analysis, not
> > > > here.** --
> > > > ~Robear Dyer (PA Bear)
> > > > MS MVP-Windows (IE/OE, Security, Shell/User)
> > > >
> > > > smiley wrote:
> > > > > Spyware detector is the software. What did it find and remove?
> > > > >
> > > > > SearchtheWeb
> > > > > FunWebProducts
> > > > > RunWeb
> > > > > MyWebSearch
> > > > > BlackBox
> > > > > Aornum
> > > > > MyWebSearch Toolbar.Emailplug
> > > > > My Search Bar
> > > > > a better internet
> > > > > AGENT.FL
> > > > > 180 Search Assistant
> > > > > BTGrag
> > > > > ADW_WEBSEARCH.B
> > > > > Doubleclick
> > > > > WeatherBug
> > > > >
> > > > > It says 16 Spywares found with 1097 associated worms and 7
> > > > > registry entries.
> > > > >
> > > > > I naively quarantined them all except WeatherBug and that's when
> > > > > the problems began. Well, after rebooting anyway.
> > > > >
> > > > > I tried to restore a few but nothing really helped. Ended up
> > > > > restoring the
> > > > > whole kit 'n kaboodle and have now quarantined a few with
> > > > > reboots. So far
> > > > > so good but many, many left to go.
> > > > >
> > > > > The most damaging was the loss of my email files (which have
> > > > > since been found and restored) but it seemed to reset everything.
> > > > > I had to set up an
> > > > > email account again. All my IE settings were lost and some of
> > > > > them I can't
> > > > > figure out how to repair.
> > > > >
> > > > > The most annoying setting is that a password screen keeps popping
> > > > > up after
> > > > > the PC is idle for some period of time. I can't figure out how
> > > > > to stop it
> > > > > from happening. There is no password set so all I have to do is
> > > > > press enter
> > > > > but it would be nice to not have to do it all.
> > > > >
> > > > > "PA Bear" > wrote in message
> > > > > ...
> > > > > > What "Spyware program"? What did it find and remove?
> > > > > > --
> > > > > > OE6-specific newsgroup:
> > > > > > news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlooke xpress
> > > > > > OE General newsgroup:
> > > > > > news://msnews.microsoft.com/microsoft.public.outlookexpress.general
> > > > > > smiley wrote:
> > > > > > > I ran a Spyware program and managed to lose my email account.
> > > > > > > Well I got
> > > > > > > it set back up but my inbox, sent, deleted, etc. files are
> > > > > > > all empty! I
> > > > > > > had some notes about how to find out where they are stored...
> > > > > > >
> > > > > > > Tools>Options>Maintenance>Store folder will reveal the
> > > > > > > location of your
> > > > > > > Outlook Express files.
> > > > > > > Press the Tab key to highlight the folder location, then
> > > > > > > Ctrl+C to copy
> > > > > > > it. ...and they are there but how do I tell Outlook Express
> > > > > > > to use them?
> > > > > > >
> > > > > > > Thank you in advance for any enlightenment!

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