Boot Error Msg

[Randy]

1. HP 7975 computer will not boot-up, get the following
error msg:

"STOP: 0x000021A.... (additional wording - at work can't
remember exactly). THE SYSTEM HAS SHUT DOWN"

I can't restore (reformat the HD and copy the OS), the
recovery disk's HP sent me last time won't work, they say
they are loading the HP Recover System, but then I end up
with the error msg above.

Anybody know what this error msg means??
thanks

[Nicholas]

This indicates there is a serious security problem or a user=20
mode subsystem problem, such as Win logon or the Client=20
Server Runtime Subsystem (Csrss.exe). The most common=20
cause is a third party program which should be removed or=20
if a backup set has been partially restored, causing a=20
mismatch in system files or if the System account no longer=20
has permission to access the system files and folders.


--=20
Nicholas

----------------------------------------------------------------------

"Randy" > wrote in message:
...

| 1. HP 7975 computer will not boot-up, get the following=20
| error msg:
|=20
| "STOP: 0x000021A.... (additional wording - at work can't=20
| remember exactly). THE SYSTEM HAS SHUT DOWN"
|=20
| I can't restore (reformat the HD and copy the OS), the=20
| recovery disk's HP sent me last time won't work, they say=20
| they are loading the HP Recover System, but then I end up=20
| with the error msg above.
|=20
| Anybody know what this error msg means??
| thanks