This has me thoroughly confused.

[Firefly]

Well here is the deal... I just recently went from dial-
up to a Cable Modem through the Charter Communications
company. I already had the Cable Modem, so all they had
to do is hook it up. I have had it now for about 3 weeks
and about a week ago, my computer has gotten very ver
slow... Sometimes it takes up to three minutes to load a
web page or to set up one of my computer games. I
thought that a cable modem was supposed to be faster...
Could there be something wrong with my computer or could
it be the modem? I really need some help.

[D.Currie]

"Firefly" > wrote in message
...
> Well here is the deal... I just recently went from dial-
> up to a Cable Modem through the Charter Communications
> company. I already had the Cable Modem, so all they had
> to do is hook it up. I have had it now for about 3 weeks
> and about a week ago, my computer has gotten very ver
> slow... Sometimes it takes up to three minutes to load a
> web page or to set up one of my computer games. I
> thought that a cable modem was supposed to be faster...
> Could there be something wrong with my computer or could
> it be the modem? I really need some help.

Have you scanned for viruses?

[Jupiter Jones [MVP]]

Run an updated virus scan.
Or Scan for Viruses online:
http://security.symantec.com/ssc/home.asp?j=1&langid=ie&venid=sym&plfid=23&pkj=IRLFIZTYMWPAZTJWUFJ
Run Disk Cleanup checking all boxes except "Compress old files"
Run Defrag.
If you have file sharing software such as Kazaa, disable it.
Check this link:
http://www.aumha.org/a/noads.php
Run Ad-Aware (free version) or Spybot to check for spyware:
http://www.lavasoft.de/ (Update if you already have it)
Or
http://spybot.eon.net.au/ (Update if you already have it)

This may apply if you recently installed Windows XP Service Pack 1:
http://support.microsoft.com/?kbid=815411

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
Please respond to newsgroup only for everyone's benefit.


"Firefly" > wrote in message
...
> Well here is the deal... I just recently went from dial-
> up to a Cable Modem through the Charter Communications
> company. I already had the Cable Modem, so all they had
> to do is hook it up. I have had it now for about 3 weeks
> and about a week ago, my computer has gotten very ver
> slow... Sometimes it takes up to three minutes to load a
> web page or to set up one of my computer games. I
> thought that a cable modem was supposed to be faster...
> Could there be something wrong with my computer or could
> it be the modem? I really need some help.